Title Page

  • Conducted on

  • Prepared by

  • Location

Action Plan


  • Fully issued daily

  • Top 150 Ethical Availability - 100% daily

  • Owings - Process

  • EPS Nomination and sign up process in place, Verbal consent form, stamps to be used, 10 per week

  • Bags off-shelf 4 Wk actual 2 Wk target, Inc. Fridge

  • Switching and levies lost, SRP process in place.

  • Ethical PI counts completed to timescale, Negative stocks daily.

  • PAS minimum 50%

  • EOM Back Office 12pm 1st, Pharmoutcomes last day of month.

  • P2P data collation on track


  • All Planograms implemented.

  • All promotions fully implemented - P7 checklist

  • Availability - Total 98% and Top 150 100%

  • PI counts completed

  • GK processes completed daily

  • Planogram OOS report actioned


  • MURs/NMS - Process in place, stamp and stickers

  • Colleague knowledge and engagement with LCS

  • Private service engagement: MASTA, VITALITY, SONETIK

  • Contract changes: NUMSAS, DMIRS, GPDMIRS


  • My knowledge 100% by 15th of each month

  • All colleague training on track

  • ACD reviews in place

  • Rotas: 6 weeks in place with protected learning time

  • Colleague induction & probationary reviews completed


  • Near Miss, logs complete daily and reviewed

  • CD management review

  • Date checking up to date and poster completed?

  • H&S checks completed daily and poster updated

  • 5 PSA key questions review

  • New SOPs Implementation

  • Stickers check

PQS Review

  • HLP up to date, include leaders & Champions

  • Asthma tracker and stickers in use

  • CPPE updates completed: Pharmacists & Colleagues

  • NHS mail access

  • SCR access


  • Inspire Wheel - update current results and briefed

  • Weekly newsletter and visit reports.

  • Email review

  • Operation Diary in use

  • Communications check. CM/RM cold call

First Impressions: PASS / FAIL

  • External

  • Shop Floor

  • Consultation room

  • Dispensary

  • Colleague Areas

  • Yard

  • Colleague

  • Customer Queue

  • Windows

RSC Focus

  • Coral

  • P2P

  • Induction process

  • Switching/ Retros

  • Endorsing

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.