Store visit Audit

• Document No.

• Store Visit Audit

• Store code

• Conducted on

  Date

• Prepared with

• Location
  Address

• Personnel

Previous visit

• Have next steps from previous visit been completed ?

  Make note

Sales review

• Is the staff room clean, tidy and locked all the time?

  Yes

  No

  N/A

• Is the customer facilities clean and operational ?

  Yes

  No

  N/A

• Is the store AC working properly with cool temperature? /<br>

  Yes

  No

  N/A

• Is all lights on and operational?

  Yes

  No

  N/A

Process

• Is the store follow up last GST result and make necessary preventive action ?

  Yes

  No

  N/A

• Is there any evidence that the store controlling stock movement through daily stock take partial ? Generated ASN ? /<br>

  Yes

  No

  N/A

• Are there any info, newsletter, communication plan on notice board ? /<br><br>

  Yes

  No

  N/A

• Is there any evidence that the store controlling till shortages,

  Yes

  No

  N/A

• Is there any evidence that the store brief code of conduct periodically ?

  Yes

  No

  N/A

• Is there any evidence that the store have routine security check up? Etc checking bags and locker

  Yes

  No

  N/A

Scheduling

• Does the store update their peak hour trading by weekday and weekend, maximum 1 month ?<br>

  Yes

  No

  N/A

• Is the store maximising head count through peak hour trading?

  Yes

  No

  N/A

• Is there any 4 weeks rotas on display ? /<br>

  Yes

  No

  N/A

Training and development

• Is there any development plan for team member for the next three months highlighting training requirement with dates plan for completion ? / <br>

  Yes

  No

  N/A

• Does the store manager using cbw platform form to develop new member ? /<br>

  Yes

  No

  N/A

• Is there evidence of recognition for team member who "make it better" and driving the positive health and safety culture<br>

  Yes

  No

  N/A

• Is there any daily training plan to improve all staff product knowledge and they able to do health and safety inductions? <br>

  Yes

  No

  N/A

Standard and VM - front of store

• Store frontage, logo, lighting clean and operational ? <br>

  Yes

  No

  N/A

• Window display clean and compliant with marketing campaign? <br>

  Yes

  No

  N/A

• Shopping bags and box are clean and ready to use ? /<br>

  Yes

  No

  N/A

• Entrance section is appropriate to season / compliant to guideline ?

  Yes

  No

  N/A

• Till point is clean and tidy and has conversion driver ?<br>

  Yes

  No

  N/A

• QMS is compliant to guideline, clean, full and priced ? /<br>

  Yes

  No

  N/A

Standard hse regs compliance

• regulation in breach?<br>

  Yes

  No

  N/A

• Is all furnishings and fixture clean and used accordingly to the standard?

  Yes

  No

  N/A

• Are hse guidelines being adhere to ?

  Yes

  No

  N/A

• Key Action

Operational

• Is the store visit compatible with the operational checklist ? <br>

  Yes

  No

  N/A

Final summary

• Add additional visit for next steps or comments with 3 action priorities to drive sales and date line

• Action 1

• Select date

  Date

• Action 2

• Select date

  Date

• Action 3

• Select date

  Date

• What would you rate the store visit from 1 to 10 after we have completed our visit ?

• Store manager signature

  Sign