GOODWILLJAX - Store Checklist 2021

• LOCATION
  Address

• DATE:

  Date

• PREPARED BY

• MGMT ON DUTY:

Building Exterior

• IS THERE SUFFICENT LIGHTING IN THE PARKING LOT? ASK STAFF

  Yes

  No

  N/A

• IS THE EXTERIOR OF THE BUILDING CLEAN AND INVITING? CLEAR OF TRASH AND DEBRIS?

  Yes

  No

  N/A

• DOES THE LOCATION HAVE AUTOMATIC DOORS?

  Yes

  No

  N/A

• IS THERE A CART CORRAL OUTSIDE OR IS THERE ROOM FOR ONE?

  Yes

  No

  N/A

• IS PROPER SIGNAGE POSTED? HOURS, ITEMS NOT ACCEPTED

  Yes

  No

  N/A

• IS THERE ANY EXTERIOR DAMAGE THAT NEEDS REPAIR?

  Yes

  No

  N/A

• IS THERE SUFFICIENT EXTERIOR SIGNAGE- RETAIL

  Yes

  No

  N/A

• ARE THE WINDOWS CLEAN?

  Yes

  No

  N/A

• ANY LANDSCAPING CONCERNS?

  Yes

  No

  N/A

STORE INTERIOR - SALES FLOOR:

• DOES THE STORE’S APPEARANCE, SALES FLOOR PLAN WORK? IS IT INVITING TO CUSTOMERS?

  Yes

  No

  N/A

• ARE THERE ADDITIONAL SALES PER SQUARE FOOT OPPORUNITIES?

  Yes

  No

  N/A

• IS THE SALES FLOOR CLEAN-SWEPT & MOPPED?

  Yes

  No

  N/A

• ARE THE RACKS AND TOPPERS FULL?

  Yes

  No

  N/A

• IS LIGHTING SUFFICIENT?

  Yes

  No

  N/A

• ARE THE RESTROOMS CLEAN AND STOCKED?

  Yes

  No

  N/A

• DO RESTROOMS OR DRESSING ROOMS NEED TO BE REPAINTED?

  Yes

  No

  N/A

• IS THERE ANY DAMAGE THAT NEEDS REPAIR?

  Yes

  No

  N/A

• ARE THE RACKS AND TOPPERS FULL?

  Yes

  No

  N/A

• IS THE SALES FLOOR FREE OF SAFETY HAZARDS?

  Yes

  No

  N/A

• IS THE FLOOR IN SUITABLE SHAPE?

  Yes

  No

  N/A

• IS THE PRICING APPROPRIATE?

  Yes

  No

  N/A

• IS FRESH PRODUCT BEING RUN TO THE FLOOR EVERY 15 MINUTES

  Yes

  No

  N/A

• IS THE OVERALL QUALITY OF THE MERCHANDISE GOOD?

  Yes

  No

  N/A

• IS THERE SUFFICIENT PRICING SIGNAGE AND NO HAND WRITTEN SIGNS?

  Yes

  No

  N/A

• IS STAFF WIPING DOWN CARTS, DOOR HANDLES & GREETING CUSTOMERS?

  Yes

  No

  N/A

• IS STAFF WEARING MASKS?

  Yes

  No

  N/A

• IS MUSIC AT THE COMPANY STANDARD? EASY LISTENING & APPROPRIATE VOLUME

  Yes

  No

  N/A

STORE INTERIOR - PRODUCTION ROOM:

• IS THE PRODUCTION ROOM SAFE?

  Yes

  No

  N/A

• IS THERE SUFFICIENT PRODUCT? TOO MUCH PRODUCT?

  Yes

  No

  N/A

• IS THE PRODUCTION ROOM PROPERLY SET UP?

  Yes

  No

  N/A

• ARE BACKROOM SIGNAGE AND JOB AIDS UP TO DATE?

  Date

• ARE DONORS BEING GIVEN EXCELLENT CUSTOMER SERVICE. GREETED, HELPED, OFFERED A DONATION RECEIPT, HANDED A ONE PAGE FLYER AND THANKED SINCERELY FOR THEIR DONATION?

  Yes

  No

  N/A

• ARE DONORS BEING PROPERLY RECORDED?

  Yes

  No

  N/A

MANAGEMENT:

• HOW IS STAFF MORALE?

  Yes

  No

  N/A

• DOES MANAGEMENT KNOW THEIR KPI’S: SQUARE FEET; LINEAR FT; SALES PER SQUARE FEET; REVENUE PER HOUR?

  Yes

  No

  N/A

• IS STAFF FOLLOWING PROPER PROCEDURES?

  Yes

  No

  N/A

• ARE THERE ANY CURRENT CONCERNS?

  Yes

  No

  N/A

• ARE STORE MEETINGS BEING HELD MONTHLY?

  Yes

  No

  N/A

• NO UNAUTHORIZED MERCHANDISE IN THE BREAKROOM OF OFFICE

  Yes

  No

  N/A

• CURRENT INTERNAL POSTINGS POSTED IN THE OFFICE AND BREAKROOM?

  Yes

  No

  N/A

SAFETY:

• ARE EMERGENCY LIGHTS WORKING?

  Yes

  No

  N/A

• IS THE MSD BOOK UP TO DATE? STORE USING ONLY APPROVED CLEANERS AND CHEMICALS?

  Yes

  No

  N/A

• ARE THE FIRST AID KITS STOCKED AND UP TO DATE?

  Date

• ARE FIRE EXTINGUISHERS UP TO DATE?

  Date