SuperStore SuperScore

• Conducted on

  Date
• Store Name & Number
  Address

• Duty Manager

• Handing over from:

• Select date

  Date

Nights Handover back stock and delivery all worked?

• Back stock and delivery worked warehouses as WGLL

  Yes

  No

  N/A

QUALITY

• Bruised<br><br>Any product that suffers bruising, especially around Fruit, vegetables and meat

  Less than 1kg produce pulled off

  More than 1kg produce pulled off

• Bashed<br><br>Damaged products around the store, but mainly on Provisions, Grocery, Health & Beauty and General Merchandise<br>

  less than 1 case pulled off

  1 case or more pulled off

• Bake and Shape<br><br>Poor quality products, mainly around key customer quality indicators on bakery

  No ISB pulled off due to quality

  Items had to be pulled off from bakery

  NA

• Total score for Quality

SERVICE - review that the Service principles from Future 3 are being followed

• First to smile

  Yes

  No

  N/A

• First to greet

  Yes

  No

  N/A

• First to acknowledge

  Yes

  No

  N/A

• Dressed for service

  Yes

  No

  N/A

• Total Score for Service

FULL

• Full shelves<br><br>Review that every department is full and that stock levels on shelf will deliver availability throughout the day

  Yes

  No

  N/A

• Full Range<br><br>Know your range and ensure that the range is correct for your store across all departments

  Yes

  No

  N/A

• Full Promotions<br><br>Ensure that promotion ends, stacks, ladder racks, foyer space , bakery towers eat are all full

  Yes

  No

  N/A

• Total Score for Full

CLEAN

• Floor<br><br>Floor is clean with no black marks or odds / debris visible

  Yes

  No

  N/A

• Fixtures and Fittings<br><br>Shelving, chiller cabinets, glass risers, checkouts, signage, light fittings and the store from outside are clean

  Yes

  No

  N/A

• Facilities<br><br>Car Park, toilets etc are clean

  Yes

  No

  N/A

• Total score for clean

PRICE

• Sharp Left<br><br>All SEL's are displayed to the left of the product and touching the SISEL if it's the first product of a mod. Check standard of the shelf edge stripping

  labels all sharp left

  non compliant

• Price is Right<br><br>Check that the PI workload screen to ensure that all price changes have been auctioned. Check shelf edge label standards to ensure that none are missing

  PI complete

  Illegal Outstanding

• POS is Strong<br><br>Advertise our best offers over the at not

  Yes

  No

  N/A

• Total Score for Price