SUPERSTORES SUPERSCORES

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

• Select date

  Date

QUALITY

• Bruised<br><br>Any product that suffers bruising, especially around Fruit, vegetables and meat

  Less than 1kg produce pulled off

  More than 1kg produce pulled off

• Add media

  Media

• Bashed<br><br>Damaged products around the store, but mainly on Provisions, Grocery, Health & Beauty and General Merchandise<br>

  less than 1 case pulled off

  1 case or more pulled off

• Add media

  Media

• Bake and Shape<br><br>Poor quality products, mainly around Meat, Poultry and Provisions

  No ISB pulled off due to quality

  Items had to be pulled off from bakery

  NA

• Add media

  Media

• Brown<br><br>Review of Bakery to ensure all products are baked and packaged to specification

  less than 1kg WIBI pulled off

  More then 1kg WIBI pulled off

• Add media

  Media

SERVICE - review that the Service principles from Future 3 are being followed

• First to smile

  Yes

  No

  N/A

• First to greet

  Yes

  No

  N/A

• First to acknowledge

  Yes

  No

  N/A

• Dressed for service

  Yes

  No

  N/A

FULL

• Full shelves<br><br>Review that every department is full and that stock levels on shelf will deliver availability throughout the day

  No gaps, best sellers, in fixture promos

  best sellers and in fixture promos off sale

• Add media

  Media

• Full Range<br><br>Know your range and ensure that the range is correct for your store across all departments

  good, better and best principles followed

  good, better and best no fulfilled

• Add media

  Media

• Full Promotions<br><br>Ensure that promotion ends, stacks, ladder racks, foyer space , bakery towers eat are all full

  Promotions will meet the days trade

  We will go off sale and disappoint customers

  NA

• Add media

  Media

CLEAN

• Floor<br><br>Floor is clean with no black marks or odds / debris visible

  chorizo is clean and clear

  Marked, stained, dirty, litter

• Add media

  Media

• Fixtures and Fittings<br><br>Shelving, chiller cabinets, glass risers, checkouts, signage, light fittings and the store from outside are clean

  Good working order meets purpose

  not fit for purpose ie trolley bays, stripping, checkouts equipment

• Add media

  Media

• Facilities<br><br>Car Park, Petrol Filling Station, toilets etc are clean

  Fit for purpose

  unfit for purpose

  NA

• Add media

  Media

PRICE

• Sharp Left<br><br>All SEL's are displayed to the left of the product and touching the SISEL if it's the first product of a mod. Check standard of the shelf edge stripping

  labels all sharp left

  non compliant

• Price is Right<br><br>Check that the PI workload screen to ensure that all price changes have been auctioned. Check shelf edge label standards to ensure that none are missing

  PI complete

  Illegal Outstanding

• POS is Strong<br><br>Advertise our best offers over the at not

  Yes

  No

  N/A

Nights Handover back stock and delivery all worked?

• Back stock and delivery worked warehouses as WGLL

  Yes

  No

  N/A

• Add signature

  Sign

• STORE SCORE OVERALL/DEPARTMENT

• Yes

  No

  N/A