SUSTAINABLE OPERATIONS

• Conducted on

  Date

• Prepared by

• Location
  Address

STN-OPS-A Operations General

• STN-OPS-A-01 Local Sustainability Management System<br>Sustainability Manager can give an example of a host from another department coming to them with an implementable idea within the past 12 months

  Yes

  No

  N/A

• STN-OPS-A-01 Local Sustainability Management System<br>We develop, implement and maintain a Sustainability Management program that addresses the unique conditions and challenges in sustainability that are local and relevant in the locations of the property. Guideline met?

  Yes

  No

  N/A

• STN-OPS-A-02 Impact – Community, Culture + Environment<br>We celebrate, support, protect, conserve and restore (where appropriate) the local community, culture and environment wherever we operate. Guideline met?

  Yes

  No

  N/A

• STN-OPS-A-03 Ethics – Community, Culture + Wildlife<br>There is no captive wildlife<br>

  Yes

  No

  N/A

• STN-OPS-A-03 Ethics – Community, Culture + Wildlife<br>The property does not limit the community access to basic services (energy, water, food, health care) and common public areas (IE public beaches)

  Yes

  No

  N/A

• STN-OPS-A-04 Office Operations<br>During the Audit, at no point, were lights/ AC/ Other Office equipment on, when not in use?

  Yes

  No

  N/A

• STN-OPS-A-04 Office Operations<br>Is Pinter set to double side setting?

  Yes

  No

  N/A

• STN-OPS-A-04 Office Operations<br>Are there separated bins in the office?

  Yes

  No

  N/A

• STN-OPS-A-05 Transportation – Transfer Vehicles<br>Are all cars hybrid or electric powered or if not, do they meet efficiency requirements?

  Yes

  No

  N/A

• STN-OPS-A-05 Transportation – Transfer Vehicles<br>If there are any, are all boats 4 stroke engines?

  Yes

  No

  N/A

• STN-OPS-A-05 Transportation – Transfer Vehicles<br>No Plastic water bottles in transportation?

  Yes

  No

  N/A

STN-OPS-B Sustainable Food + Kitchen

• STN-OPS-B-01 Food Audit<br>Have they submitted an audit within the past 12 month ?

  Yes

  No

  N/A

• STN-OPS-B-03 Local Sustainable Farming + Certified<br>Did they meet the 60% target on their last audit?

  Yes

  No

  N/A

• STN-OPS-B-02 Operational Practices<br>All efforts are made to reduce energy consumption where possible IE no taps running?

  Yes

  No

  N/A

• STN-OPS-B-02 Operational Practices<br>Is waste separation happening in the kitchen?

  Yes

  No

  N/A

• STN-OPS-B-02 Operational Practices<br>Is there any educational Signage to remind hosts about saving Energy & Water?

  Yes

  No

  N/A

• STN-OPS-B-03 Local Sustainable Farming + Certified<br>Is packaging in the mini-bar reduced to a minimum and is majority of products local?

  Yes

  No

  N/A

• STN-OPS-B-03 Local Sustainable Farming + Certified<br>Kitchen is using products from the garden/ farm?

  Yes

  No

  N/A

• STN-OPS-B-04 Fish + Seafood<br>No banned seafood species on the menu?

  Yes

  No

  N/A

• STN-OPS-B-05 Disposable Goods<br>All FB take-away containers are biodegradable and plastic-free?

  Yes

  No

  N/A

STN-OPS-C Sustainable Housekeeping + Laundry

• STN-OPS-C-01 Chemicals<br>Ecolab, Innuscience, ARCO or Diversery products are used?

  Yes

  No

  N/A

• STN-OPS-C-02 Equipment<br>Washer and dryer energy labelled?

  Yes

  No

  N/A

• STN-OPS-C-03 Practices<br>No dry-cleaning is available?

  Yes

  No

  N/A

• STN-OPS-C-03 Practices<br>No disposable materials (IE paper towels, etc) used for cleaning?

  Yes

  No

  N/A

• STN-OPS-C-03 Practices<br>My towel and linen was not replaced unless requested or every 3 days

  Yes

  No

  N/A

• STN-OPS-C-03 Practices<br>In the Spa, sheets instead of Towels used on treatment beds to reduce water use?

  Yes

  No

  N/A

• STN-OPS-C-04 Laundry Best Practice<br>Laundry loads are weighed for accurate soap and water use

  Yes

  No

  N/A

• STN-OPS-C-05 Guest Arrival Practices<br>In-room: AC is not set below 24 degrees & along with lights, not turned on before 30 min before guest arrival?

  Yes

  No

  N/A

• STN-OPS-C-06 Gym Operations<br>In the Gym, no disposable products provided (ie paper towel, plastic water bottles)?

  Yes

  No

  N/A

• STN-OPS-C-06 Gym Operations<br>Gym temperature not set below 22C?

  Yes

  No

  N/A

• STN-OPS-C-07 Soap<br>Soap is provided in refillable plastic-free liquid dispensers and soap bars are only provided on request?

  Yes

  No

  N/A

STN-OPS-D Sustainable Engineering

• STN-OPS-D-01 Resource Efficiency – Energy: Energy Audit<br>Energy audit conducted within the past 3 years? Third-party must apply internationally recognized ASHRAE method or internally provided by HO is also accepted

  Yes

  No

  N/A

• STN-OPS-D-01 Resource Efficiency – Energy: Energy Audi<br>Energy reduction targets established?

  Yes

  No

  N/A

• STN-OPS-D-13 Resource Efficiency – Zero Waste: Audit<br>Did they submit a waste management report within the past 12 month?

  Yes

  No

  N/A

• STN-OPS-D-14 Resource Efficiency – Zero Waste: Materials Management<br>Sustainability manager is able to demonstrate efforts to refuse waste IE take-back program

  Yes

  No

  N/A

• STN-OPS-D-20 Indoor Environmental Quality + Comfort<br>Engineering can demonstrate efforts to reduce VOCs and improve indoor air quality

  Yes

  No

  N/A

• STN-OPS-D-21 Sustainable Materials<br>Sustainability Manager can demonstrate examples of rapidly renewable materials

  Yes

  No

  N/A

• STN-OPS-D-23 Preventative Maintenance Plan<br>Can the Chief Engineer demonstrate a Preventative maintenance plan is in place?

  Yes

  No

  N/A

• STN-OPS-D-02 Resource Efficiency – Energy + Water: Metering + Management<br>Energy metering is zoned at a minimum in:<br>- Guest villas/ rooms<br>- BOH<br>- FOH<br>- Kitchen<br>- F&B Outlets<br>- Spa & Gym<br>- Central Hot Water (if applicable)<br>- Laundry<br>- Host Accommodation

  Yes

  No

  N/A

• STN-OPS-D-02 Resource Efficiency – Energy + Water: Metering + Management<br>Water metering is zoned at a minimum in:<br>- Guest villas/ rooms<br>- BOH<br>- FOH<br>- Kitchen<br>- F&B Outlets<br>- Spa & Gym<br>- Central Hot Water (if applicable)<br>- Laundry<br>- Host Accommodation

  Yes

  No

  N/A

• STN-OPS-D-03 Resource Efficiency – Energy: Building Envelope<br>All windows are double glazed and no visible gaps in walls/ doors/ windows?

  Yes

  No

  N/A

• STN-OPS-D-04 Resource Efficiency – Energy: Lighting<br>All light bulbs (FOH & BOH) are LED or meet energy efficiency requirement?

  Yes

  No

  N/A

• STN-OPS-D-05 Resource Efficiency – Energy: Lighting Controls<br>Controls to reduce energy in lighting and fans IE dimmers or automated shut-off, installed in:<br>- BOH<br>- FOH Bathrooms<br>- FOH Exterior Spaces<br>- Host Accommodation

  Yes

  No

  N/A

• STN-OPS-D-06 Resource Efficiency – Energy: HVAC Systems + Equipment<br>Chief Engineer is able to demonstrate energy efficient equipment

  Yes

  No

  N/A

• STN-OPS-D-07 Resource Efficiency – Energy: HVAC Controls<br>Chief Engineer is able to demonstrate controls and sensors

  Yes

  No

  N/A

• STN-OPS-D-08 Resource Efficiency – Energy: Building Systems Ancillary Equipment<br>All heated and cooled pipes are insulated

  Yes

  No

  N/A

• STN-OPS-D-08 Resource Efficiency – Energy: Building Systems Ancillary Equipment<br>Leak detection equipment available?

  Yes

  No

  N/A

• STN-OPS-D-09 Resource Efficiency – Energy: Equipment + Appliances Specification<br>Chief Engineer is able to demonstrate energy and water efficient appliances.

  Yes

  No

  N/A

• STN-OPS-D-09 Resource Efficiency – Energy: Equipment + Appliances Specification<br>No convey belt toasters used?

  Yes

  No

  N/A

• STN-OPS-D-10 Resource Efficiency – Water: Flush + Flow Fixture Specification<br>Do all flush and flow fixtures meet the efficiency requirements IE no rain showers?

  Yes

  No

  N/A

• STN-OPS-D-10 Resource Efficiency – Water: Flush + Flow Fixture Specification<br>Do all kitchen taps have nozzles?

  Yes

  No

  N/A

• STN-OPS-D-11 Resource Efficiency – Water: Wastewater Treatment + Reuse or Discharge<br>Is the STP 3 stage or more or is a municipal sewage used?

  Yes

  No

  N/A

• STN-OPS-D-12 Resource Efficiency – Water + Energy: Pools<br>Are pool covers in place to decrease heat escape or evaporation?

  Yes

  No

  N/A

• STN-OPS-D-12 Resource Efficiency – Water + Energy: Pools<br>Where heating required, is it renewable energy ie solar hot water?

  Yes

  No

  N/A

• STN-OPS-D-13 Resource Efficiency – Zero Waste: Audit<br>Scale available to weight the waste?

  Yes

  No

  N/A

• STN-OPS-D-14 Resource Efficiency – Zero Waste: Materials Management<br>Is there evidence of a waste management plan being in place IE bin labelling and separation

  Yes

  No

  N/A

• STN-OPS-D-14 Resource Efficiency – Zero Waste: Materials Management<br>Are targets set to progress towards zero-waste?

  Yes

  No

  N/A

• STN-OPS-D-14 Resource Efficiency – Zero Waste: Materials Management<br>Is the waste separation area clean & organized?

  Yes

  No

  N/A

• STN-OPS-D-15 Resource Efficiency – Zero Waste: Composting<br>Is there compost on-site?

  Yes

  No

  N/A

• STN-OPS-D-16 Ozone Protection: Refrigerant Specification + Management<br>No banned refrigerants used IE AC & Kitchen?

  Yes

  No

  N/A

• STN-OPS-D-17 Pools<br>If chlorine is used, is there automated dosing?

  Yes

  No

  N/A

• STN-OPS-D-17 Pools<br>Is backwash sent to STP?

  Yes

  No

  N/A

• STN-OPS-D-18 Six Senses Water<br>Only Six Senses bottled Water offered to guests?

  Yes

  No

  N/A

• STN-OPS-D-18 Six Senses Water<br>Was drinking water quality tested within past 30 days by a certified third party?

  Yes

  No

  N/A

• STN-OPS-D-19 Chemical Management<br>Are Material Safety Data Sheets (MSDS) clearly posted where all chemicals are stored & used?

  Yes

  No

  N/A

• STN-OPS-D-21 Sustainable Materials<br>Engineering can demonstrate flooring that meets the approved flooring list.

  Yes

  No

  N/A

• STN-OPS-D-21 Sustainable Materials<br>Sustainability Manager can demonstrate OS&E that meets the approved fibers and fabrics list.

  Yes

  No

  N/A

• STN-OPS-D-22 Renewable Energy<br>Is a minimum of 10% of energy sourced from a renewable energy source?

  Yes

  No

  N/A

STN-OPS-E Sustainable Landscaping

• STN-OPS-E-01 Integrated Pest Management<br>Have they submitted a Pest Management Inventory in the past 12 months?

  Yes

  No

  N/A

• STN-OPS-E-03 Pesticides and Fertilizers<br>landscaping manager is able to demonstrate examples of practices which do not rely on chemical pesticides/ fertilizers but instead use natural alternatives

  Yes

  No

  N/A

• STN-OPS-E-02 Organic Farming - General<br>Is an operational organic garden on the property?

  Yes

  No

  N/A

• STN-OPS-E-04 Native and Adaptive Plants<br>Are all plants native or adaptive and are there no invasive plants?

  Yes

  No

  N/A

• STN-OPS-E-05 Resource Efficiency – Water: Irrigation Source<br>Irrigation water comes from STP, grey water or rainwater?

  Yes

  No

  N/A

• STN-OPS-E-06 Resource Efficiency – Water: Irrigation Controls<br>If irrigation is not done manually, are irrigation controls in place to ensure highest efficiency in water usage IE moisture sensors & timers?

  Yes

  No

  N/A

• STN-OPS-E-07 Resource Efficiency – Water: Irrigation Equipment<br>If irrigation is not done manually, is irrigation equipment in place to ensure highest efficiency in water usage IE sprinklers, spray nozzles?

  Yes

  No

  N/A

• STN-OPS-E-08 Ethical Farming and Animal Care<br>Is the team able to demonstrate ethical practices in animal care and no concerns are observed?

  Yes

  No

  N/A

STN-OPS-F Sustainable Procurement

• STN-OPS-F-01 Sustainable Procurement Program<br>Sustainable Procurement Program documented?

  Yes

  No

  N/A

• STN-OPS-F-02 Sustainable Material Sourcing<br>Purchasing team is able to demonstrate sustainability certification for some OS&E/ FF&E products?

  Yes

  No

  N/A

• STN-OPS-F-02 Sustainable Material Sourcing<br>No non-compliance observed: All paper products come from recycled, rapidly renewable materials IE Bamboo or are FSC certified?

  Yes

  No

  N/A

• STN-OPS-F-02 Sustainable Material Sourcing<br>No non-compliance observed: FSC certification available for all wood?

  Yes

  No

  N/A

• STN-OPS-F-02 Sustainable Material Sourcing<br>No non-compliance observed: All Fibers and Fabrics used, including host uniforms, meet the approved fibers and fabrics list?

  Yes

  No

  N/A

• STN-OPS-F-03 Local Preference<br>Can purchasing team provide evidence that a min. of 50% of OS&E (cost based) is sourced from within 800km?

  Yes

  No

  N/A

• STN-OPS-F-05 Zero Waste: Packaging<br>Is purchasing team able to demonstrate an example of a packaging take-back program?

  Yes

  No

  N/A

• STN-OPS-F-05 Zero Waste: Packaging<br>Is purchasing team able to demonstrate an example of packaging that is recycled/ composted on-site?

  Yes

  No

  N/A

• STN-OPS-F-05 Zero Waste: Packaging<br>Is retail team able to demonstrate an example of reduced packaging?

  Yes

  No

  N/A

• STN-OPS-F-06 Supplier Engagement<br>Can purchasing team provide examples of supplier engagement IE copies of emails/ letters?

  Yes

  No

  N/A

• STN-OPS-D-09 Resource Efficiency – Energy: Equipment + Appliances Specification<br>Can Finance Team give an example of CAPEX planning that considered OPEX for payback (break-even point)?

  Yes

  No

  N/A

• STN-OPS-F-04 Boutique Retail<br>Local handcrafts/ products are prominently displayed?

  Yes

  No

  N/A

• STN-OPS-F-04 Boutique Retail<br>No products offered are disrespectful to local cultures IE local religious artifacts

  Yes

  No

  N/A

• STN-OPS-F-04 Boutique Retail<br>No endangered species, coral, seashells displayed or sold?

  Yes

  No

  N/A

STN-OPS-G Sustainable Experiences

• STN-OPS-G-01 Sustainable Experiences Program<br>Sustainable experience programs documented & communicated to guests? IE to include:<br>- Description of the local cultural heritage<br>- Description of wildlife and conservation value<br>- Sustainability work related to Experience (Sustainability Fund Projects)

  Yes

  No

  N/A

• STN-OPS-G-01 Sustainable Experiences Program<br>No experiences involve sport hunting, zoos/ captive wildlife or exploit local communities.

  Yes

  No

  N/A

• STN-OPS-G-02 Equipment<br>No activities focused solely on fossil fuel vehicles IE jet skies or ATVs are offered to our guests

  Yes

  No

  N/A

• STN-OPS-G-03 Guest Engagement<br>Codes of conduct are developed for guest behavior and documented?

  Yes

  No

  N/A

• STN-OPS-G-03 Guest Engagement<br>Guests are briefed on cultural sensitivity before experiences?

  Yes

  No

  N/A

• STN-OPS-G-03 Guest Engagement<br>Guests are briefed on sensitive wildlife before experiences?

  Yes

  No

  N/A

• STN-OPS-G-03 Guest Engagement<br>Are all diving operations Green Fins compliant (incl. 3rd parties)?

  Yes

  No

  N/A

• STN-OPS-G-04 Cultural Heritage + Community<br>Minimum one experience highlighting authentic local culture IE arts, music, dance under direction of local stakeholders?

  Yes

  No

  N/A

• STN-OPS-G-05 Voluntourism<br>Is a Voluntourism program in place that offers guests a discounted stay in exchange for a certain number of hours spent working?

  Yes

  No

  N/A

STN-OPS-H Sustainable Community

• STN-OPS-H-01 Collection, Investment, Accounting + Communication<br>Sustainability Fund Spending Reports submitted for past 12 months?

  Yes

  No

  N/A

• STN-OPS-H-01 Collection, Investment, Accounting + Communication<br>Sustainability Manager is able to demonstrate a Sustainability Fund Budget in alignment with guidelines IE no property maintenance?

  Yes

  No

  N/A

• STN-OPS-H-02 Community Development<br>Minimum one Sustainability Fund Project is managed in direct collaboration with Local Community

  Yes

  No

  N/A

• STN-OPS-H-03 Local Services<br>Examples of Local Suppliers and Service Providers are available

  Yes

  No

  N/A

• STN-OPS-H-01 Collection, Investment, Accounting + Communication<br>Positive impacts of the Fund are communicated to guests at property

  Yes

  No

  N/A

• STN-OPS-H-04 Entrepreneurship + Local Employment<br>Is access given to local entrepreneurs to sell their goods and services?

  Yes

  No

  N/A

• STN-OPS-H-04 Entrepreneurship + Local Employment<br>Majority of hosts seem to reflect local community (Guest perspective)

  Yes

  No

  N/A

STN-OPS-1 Sustainable Communications

• STN-OPS-I-02 Feedback + Follow Up<br>Sustainability Manager can demonstrate examples of feedback being followed up by GM.

  Yes

  No

  N/A

• STN-OPS-I-01 Guest Communications<br>During a guest stay top sustainability projects are clearly communicated.

  Yes

  No

  N/A

• STN-OPS-I-05 Community Grievance Mechanism<br>Is a grievance procedure documented & shared to key community stakeholders and the public?

  Yes

  No

  N/A

• STN-OPS-I-01 Guest Communications<br>Does pre-arrival and/ or post-departure information mention any sustainability project?

  Yes

  No

  N/A

• STN-OPS-I-01 Guest Communications<br>Is there a soft toy in rooms that relates to and communicates a specific sustainability project?

  Yes

  No

  N/A

• STN-OPS-I-01 Guest Communications<br>Is signage about Six Senses Drinking Water and projects communicated on menus?

  Yes

  No

  N/A

• STN-OPS-I-02 Feedback + Follow Up<br>Is a survey provided to all guests upon departure and does it include feedback on sustainability (TrustYou)?

  Yes

  No

  N/A

• STN-OPS-I-03 Promotional Material All promotion material is accurate and up to date at time of visit

  Select Yes No N/A

  • Yes
  • No
  • N/A

• STN-OPS-I-04 The Good Stuff<br>Good Stuff booklet up to date and provided in rooms?

  Yes

  No

  N/A

STN-OPS-J Sustainable Hosts

• STN-OPS-J-01 Training<br>Documentation shows all hosts have completed orientation training and re-orientation training for existing hosts (100% per year)

  Yes

  No

  N/A

• STN-OPS-J-01 Training<br>Additional sustainability Training documented IE zero-waste, plastic, etc.

  Yes

  No

  N/A

• STN-OPS-J-02 Responsible Participation<br>Host attendance of monthly events is demonstrated

  Yes

  No

  N/A

• STN-OPS-J-01 Training<br>Hosts are educated on current sustainability projects IE signage in Host canteen, boards, etc.

  Yes

  No

  N/A

• STN-OPS-J-02 Responsible Participation<br>Hosts interacted with during this visit demonstrated knowledge about community and environmental projects and events

  Yes

  No

  N/A

• STN-OPS-J-03 Social Equity<br>No unethical or unequal or exploitive employment observed IE undocumented labor, child labor, etc.

  Yes

  No

  N/A

STN-OPS-K Sustainable Reporting

• STN-OPS-K-01 Sustainable Performance Indicators<br>SPI reports are currently up to date?<br>Energy

  Yes

  No

  N/A

• STN-OPS-K-01 Sustainable Performance Indicators<br>SPI reports are currently up to date? <br>Water

  Yes

  No

  N/A

• STN-OPS-K-01 Sustainable Performance Indicators<br>SPI reports are currently up to date? <br>Waste

  Yes

  No

  N/A

• STN-OPS-K-01 Sustainable Performance Indicators<br>SPI reports are currently up to date? <br>Earth Lab Participation

  Yes

  No

  N/A

• STN-OPS-K-01 Sustainable Performance Indicators<br>SPI reports are currently up to date? <br>Earth Lab Data IE Garden Production

  Yes

  No

  N/A