Title Page
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Conducted on
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Prepared by
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Location
Managers
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Number of Opening Managers
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Names
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Number of Closing Managers
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Names
Production
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R2D2 Prep & UHC Charts / Raw Item Detail
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Build to Charts in every station
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Daily peak hour targets & KVS posted
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2nd side of prep table set up and in use during peak periods
Serivce
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Braille and picture menu available at front counter
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Prop 65 posting
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Total # of working headsets
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Customer Complaint Log
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Guest recovery process posted and followed
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VOICE dashboard
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Monthly Scores
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Weekly Scores
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Weekly Customer Comments
Shift Management
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DSPG utilized daily
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Targets posted and communicated
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Number of certified managers
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Pre-shift checklists completed correctly
Inventory Management
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ROP ordering has minimal adjustments
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Stock levels in line with ROP
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Borrow and Loan is kept to a minimum (Binder with Sheets)
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Info recorder updated and working
Training
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eLearning computer working
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Number of Crew Trainers
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All Managers serve safe trained
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List uncertified managers
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All Managers & Crew have received sexual harassment training
Restaurant Department Management
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SOC training schedule posted for all departments
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Department Manager posters current and in good condition
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RDM Walk-thru in each department is conducted
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Attend 1 RDM meeting a month
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Scorecards posted
Planed & Daily Maintenance
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Grill certification current
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Verify equipment calibrations
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Review pest control management
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Paragon clock set correctly
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HVAC time clocks are set correctly
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Review last Health Department inspection
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Pyrometer kit is complete
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Beverage calibration kit is complete
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Grease binder pre-dated
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Roof and filters are in good condition
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PM calendar completed on all departments
Internal Communication
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Current monthly recognition posters displayed (Employee Of The Month, Service Ambassador)
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Manager's log being used by all managers
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Birthday poster up to date
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Top 5 inventory opportunities items posted
People Practices
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Crew staffing guidelines met
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Crew room appearance is neat and organized
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All work permit vaild and in restaurant
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All poster current
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All minors coded correctly in ISP
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Crew and Managers commitment survey action plans are posted
Safety Security
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Injury / Illness book current / safety committee
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Current monthly safety poster displayed
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Date of last injury posted
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Filter glove, apron, and face shield in good condition
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No solicitation sign posted
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Prop 65 signs posted
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Drive-thru lane monitors working
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Ansul system in good repair (service date within 1 year)
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First aid kit stocked with required supplies
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MSDS book up to date
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Playland audit items corrected
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Playland evacuation plan posted
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Crew evacuation plan posted
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CO2 detector working and warning signs posted
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Safe audit complete
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Back door and Playland alarms are in good condition and working
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Staggered method for open and close is being followed
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Drive-thru window locking mechanisms are in good condition and work
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All Manager and crew have Shoes for Crew (booties available)
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Fire extinguishers have been checked and signed off
Food Safety
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All Serve Safe diplomas are available
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Last 60 days of food safety book has been verified
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Monthly food safety checklist complete
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Temperature of hand wash sink
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Glove procedures are being followed
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Hand wash procedures are being preformed correctly
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Utensils are been wash every 4 hours
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All use by date are in code
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Coke tanks are sanitized
Scheduling
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Crew schedules are posted on time
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eHR updated
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Days off request system in place
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Floor manager designated from open to close
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Check e-Smart clock procedures
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