Title Page
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Conducted on
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Prepared by
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Location
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Greet customers within 10-15 seconds of them entering the store
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Smile while greeting customers
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Attempt to determine a customer's needs
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Offer at least one shoe to try on to footware customers
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Display product knowledge to customers
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Attempt to enhance customers purchases through adding on
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Attempts to swat if the style a customer requested was not available
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Inform customers about the ability to locate an out-of-stock item
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Suggest the look to locate customers
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Inform customers about the Hibbett rewards program
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Inform customers about the Hibbett text program
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Offer friendly service to customers
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Think customers for visiting the store
