Title Page
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Site
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Conducted on
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Prepared by
Front Externals
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Car park tidy / free of weeds
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A Boards neat and well presented
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A Boards have appropiate messages
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Is the pub frontage free of weeds
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Exterior lights working
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All windows clean
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Are the windows uncluttered
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Is the brass clean
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Menu board tidy
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If Pub shows sport is it advertised
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Garden Maintained / Tidy
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Are the borders free of weeds and looking well looked after
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If there are flowers are they looking good, alive and well tended
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Is the outside furniture in good condition
Welcome
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Were you given a warm and friendly welcome to the bar
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Were the staff well presented
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Are beer pumps / fonts shiny
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If there is a queue were you acknowledged, nod, chat etc
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Were you served in a reasonable amount of time , given the level of trade
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Were you served in turn
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Did you feel the staff were doing their best to be swift if busy
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Is background music playing
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Is background music appropriate and right volume
Trading Area
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Are the lights on and working
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Is the inside well lit and at a comfortable temperature
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If the weather is appropriate are the fires (s) lit
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Is the inside tidy, floor clear of litter and surfaces free of dust
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Is the internal decor well maintained
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Are the fixtures and fittings clean and good order
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Is the AWP operational
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Are promotions clearly advertised
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Are there table talkers advertising offers, promotions or events?
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Are the menus neatly presented
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Are the wine lists neatly presented
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Is the back bar clean and polished
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Are the tables clean and unsticky
Toilets
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Clean and Tidy
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Channel blocks or whiffaway
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Hand dryers working
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cubicle locks present and working
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Are promotions being advertised
- Above Urinals Yes
- Above Urinals No
- On the backs of doors yes
- On backs of door No
Drinks Offer
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is there a good range of beers, ales and lagers
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is there a good range of bottled Beers / Ciders / RTD's
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Is there a good choice of wine / wine by the glass
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Is there a good choice of adult soft drinks
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Is there a interesting range of spirits
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Is the staffs knowledge of Ales and Wine good
- Yes
- No
- N/A
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Did the staff recommend a drink
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Was a premium drink / upgrade offered
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Were additional drinks offered
Marketing
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Is Facebook page posting 3 - 5 appropriate messages per week
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Is the Website up to date
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Is the Pub in the top ten pubs for the area on TripAdvisor
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Are the Google details correct for the Pub
Rear outside Area
Rear Outside Area
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Is the garden in good Condtion
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Are the borders in good condition
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Are any planters well mainted / free of cigerette buts
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Are hanging baskets well maintained
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is the furniture in good condition
Leaving
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Did you feel the service was personal with good interaction from the pub team
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Did the staff genuinely seem to care about the service
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Did you leave feeling valued
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Was there a obvious person in charge managing the pub
Summary
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Signature
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BDM
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Tenant