TIT 2025-AUDIT-LOBBY & PUBLIC AREAS AUDIT CHECKLIST- FACILITY

1. Was the hotel lobby appealing in appearance and was the set up well coordinated?

2. Were sanitizers present in hotel's public areas such as the lobby, hotel entrance etc?

3. Was the flooring / carpeting of high quality (i.e. high-grade wood, marble, stone, granite, elegant area rugs or high-density carpet) and in good repair?

4. Were all reception/concierge/guest services desks tidy in appearance?

5. Were the wall surfaces well maintained and clean?

6. Was all furniture well maintained and of a high quality (i.e. solid wood, upscale fabrics, etc.)?

7. Were attractive fresh, floral arrangements/live plants present in the lobby area?

8. Was the lighting in the lobby appropriate for the time of day and was it in good working order?

9. Was a strong Wi-Fi connectivity available in the public areas and was it stable?

10. If music was played, was it appropriate for the venue/ambiance and was it played at a pleasant level?

11. Was all signage adequate, easy to follow, clearly visible, clean and in good condition?

12. Were the shops/showcases clean, well maintained and upscale in their presentation?

13. Was there a sense of a welcoming atmosphere?

14. Were welcome drinks visible, clean, refilled and well organized?

15. Was the upholstery clean and fresh in appearance?

16. Were the restrooms clean and well ventilated?

17. Was the commode finished in high quality marble, stone or granite which was in good condition?

18. Were the restroom cubicles of high standard, well maintained ?

19. Was the restroom lighting sufficient and properly functioning?

20. Were the toilets, urinals and sinks clean and properly functioning?

21. Were the restrooms well ventilated?

22. Were dispensers with liquid soap and hand lotion present at the sink?

23. Were high quality hand towels available either in cloth or with heavy ply paper variety?

24. Were the walls, ceilings, doors and floors clean?

25. Were all side stairs well maintained (i.e. flooring, walls, lighting) and clean?

26. Was there a visible evacuation map indicating the assembly point?

27. Was there a visible fire extinguisher with a label on the wall and a clearly marked expiry date?

28. Was there a First Aid kits with an inspection sheet inside, showing the last inspection date and any refills?