TL Floor supervision - V1

• Restaurant Number

• Restaurant Manager

• PIC

• Reason for Visit

  Select Certification Follow Up

  • Certification
  • Follow Up

• Conducted on

  Date

• Prepared by

Facility

Exterior Cleanliness

• Is parking lot with in standards?<br>-no more than accumulative two 8.5 by 11.5 sheets of trash/debris.

  Yes

  No

  N/A

• Are menu boards properly maintained?<br>-properly lit.<br>-displaying correct panels.<br>-numbers in place.<br>-clean and polished.

  Yes

  No

  N/A

• Is dumpster area properly maintained?<br>-clean and organized. Doors and lids closed.

  Yes

  No

  N/A

• Is DT window and surrounding glass area properly maintained?<br>- window and edges cleaned and polished.<br>- area is free of water marks, condiment residues, tire marks, etc.<br>-POP neatly display

  Yes

  No

  N/A

• Is wall and curbing under DT window properly maintained?

  Yes

  No

  N/A

• Is DT trash can properly maintained (if applicable)?

  Yes

  No

  N/A

DR Cleanliness

• Are tables/chairs/booths properly maintained?

  Yes

  No

  N/A

• Are windows properly maintained?

  Yes

  No

  N/A

• Is drink station properly maintained?

  Yes

  No

  N/A

• Is floor properly maintained?

  Yes

  No

  N/A

• Are trash cans properly maintained?

  Yes

  No

  N/A

Restroom Cleanliness

• Are restrooms properly stocked?

  Yes

  No

  N/A

• Are toilets properly maintained?

  Yes

  No

  N/A

• Are sinks and walls around properly maintained?

  Yes

  No

  N/A

• Are trash cans properly maintained?

  Yes

  No

  N/A

• Is free of offensive odors?

  Yes

  No

  N/A

BOH Cleanliness

• Is the floor properly maintained?

  Yes

  No

  N/A

• Are stainless steal fixtures properly maintained?

  Yes

  No

  N/A

• Is dry storage area well kept and organized?

  Yes

  No

  N/A

• Is back door free of obstructions?

  Yes

  No

  N/A

• Are walls properly maintained?

  Yes

  No

  N/A

Uniforms

• Is Team wearing hats and well groomed?

  Yes

  No

  N/A

• Is Team wearing a name tag and up to standards?

  Yes

  No

  N/A

• Is Team tucked in?

  Yes

  No

  N/A

• Is Team in compliance with nails and jewelry standards?

  Yes

  No

  N/A

• Is Team wearing proper uniform apparel, clean and non-wrinkle?

  Yes

  No

  N/A

Food

• Do products at assembly table meet quality standards?

  Yes

  No

  N/A

• Do products at condiment rail meet quality standards?

  Yes

  No

  N/A

• Do held/staged products meet quality standards?

  Yes

  No

  N/A

• Do breads meet quality standards?

  Yes

  No

  N/A

• Do grill/fryer procedures meet standards?

  Yes

  No

  N/A

• Are build-tos properly followed?

  Yes

  No

  N/A

• Prepped products look appealing and properly weighted & labeled?

  Yes

  No

  N/A

Friendly - Hospitality Model

• 1 - greeting and connect (within 5 seconds).

  Yes

  No

  N/A

• 2 - complete and confirm (make it a service)

  Yes

  No

  N/A

• 3 - reconnect and reconfirm (DT)

  Yes

  No

  N/A

• 4 - receive payment

  Yes

  No

  N/A

• 5 - inform/excuse, bag & check

  Yes

  No

  N/A

• 6 - reconnect, reconfirm and deliver

  Yes

  No

  N/A

• 7 - show your gratitude

  Yes

  No

  N/A

• Extra points - Baskets are delivered to the table and and table touch is conducted thought.

  Yes

  No

  N/A

Cash Management

• Only assigned person using register?

  Yes

  No

  N/A

• All $2, $20, $50 & $100 bills are slotted in drop box?

  Yes

  No

  N/A

• Cash drops being performed?

  Yes

  No

  N/A

• Keys on PIC's possession at all times?

  Yes

  No

  N/A

HACCP

• PIC demonstrates how to properly check fryer temperature and troubleshoot if need it.

  Yes

  No

  N/A

• PIC demonstrates how to properly check grill temperature and troubleshoot if need it.

  Yes

  No

  N/A

• PIC demonstrates how to properly check smoothie and shake machines temperature and troubleshoot if need it.

  Yes

  No

  N/A

• PIC demonstrates how to properly check freezer and cooler (walk ins and POUs) temperature and troubleshoot if need it.

  Yes

  No

  N/A

• PIC demonstrates how to properly perform a patty check.

  Yes

  No

  N/A

• Proper hand washing procedures being followed?

  Yes

  No

  N/A

• Parking car policy followed?

  Yes

  No