Members of staff present on site:
Staff understand specification?
Works carried out reflect specification?
Works carried out follow best practice (BS3998/Euro Guide)?
All cuts to "target" leaving suitable growing point?
Crown clean of pruned branches/debris and no 'nicks' or over cuts
Pruned tree appears with 'natural shape' (flowing branch lines/even density etc)
Hedges - have they been cut accurately and level?
If felling, stump/roots left safe or ground out to adequate depth?
If stump grinding, has the correct amount of stump been removed?
If stump grinding, has the spoil been dealt with appropriately?
Site left clean, tidy and safe (with any ground repairs if felling)?
Staff courteous, polite, smart in appearance and clean vehicles
Client happy and satisfied with completed works?