United Energy Audit

Title Page

1. Works Planning

1.0 What is the methodology that dictates the work which is chosen to be completed after review of yearly total and monthly forecasted units?
1.1 How is work planned & programmed in regards to risks and network impacts?
1.2 What systems and or process manage training and authorisations?
1.3 Provide evidence of planning communications with related 3rd parties; councils, Vic roads, Telstra, MOCS, other distribution businesses etc.?
1.4 Provide evidence that work schedules are provided in a timely fashion for network outage/augmentation planning? (e.g. NCC and customer notifications)
1.5 Is the order setup correctly to capture MAT code costs

2.0 Provide evidence of a work folder checklist: (Work Activity Record, Job Safety Assessment Maintenance Instruction etc.)
2.1 Provide evidence of how work packages are prioritised?
2.2 Is there evidence that process, network and HSE risks identified in the works planning stage are mitigated?
2.3 Are there any packaging efficiencies adopted to ensure customer and network outages are minimised?
2.4 How does the service provider confirm if work crew have enough time to complete the works package in the timeframe assigned?
2.5 How are other related works identified such as opportunistic maintenance items?

3.0 What system is used to manage the tracking of the life of the work order?
3.1 How are works issued to supervisors?
3.2 How does the supervisor know the due date?
3.3 Is there any contingency built into the planned date?
3.4 Once work is programmed, how is the program date logged?
3.5 Who reviews the system to ensure works are programmed by the due date?
3.6 Who reviews the system to ensure once the works planned date has lapsed, that the folder has been returned?
3.7 What is the process for the works folder when returned back to the maintenance planning team?
3.8 What is the timeline / process for closing all notifications?

4.0 If works are cancelled for any reason, what is the process for re-programming?
4.1 How are cancelled works managed so they do not index prior to the next program date?
4.2 Are the cancelled works logged into a system for review and continuous improvement identification?
4.3 How is the asset owner informed of cancelled works that have exceeded their due date

5.0 Evidence of system/process, which ensures the supervisor confirms that tasks are completed safely, as required and that work practices & instructions are adhered to?
5.1 Evidence of works completion to schedule?
5.2 Evidence a post construction/maintenance audit is completed by the service provider to ensure compliance to design standards.
5.3 Evidence of a document control system which includes the preparation, review, approval, issue, distribution, revision, cancellation and appropriate storage/archiving?
5.4 Evidence that Job Safety Assessments are completed by all workers?
5.5 Evidence that works data is returned promptly on completion? (e.g.; files, DIS sheets, pole status reports, clearances, permits, as built drawings, SAP, toolbox meeting notes etc.)
5.6 Evidence of records management in accordance with legislative requirements?

6.0 Evidence that work completed and post work audit results are analysed, trends identified, and follow up actions completed?
6.1 What process is followed for system updates due to job closeout to ensure accurate changes in GIS, SAP, drawings, protection settings etc.
6.2 How are costs managed and units validated in terms of claims?
6.3 Evidence that risk assessments are reviewed by management & re-assess as required?
6.4 Evidence that new/updated operational procedures/work instructions undergo risk assessment prior to adoption?
6.5 Evidence that job planning processes are reviewed to assess process improvements?
6.6 Provide evidence of accurate cost allocation.