Title Page
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Conducted on
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Prepared by
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Location
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It is set up on time prior to the expected arrival of the VIP Guest or prior to “Security Sweep” for high level delegations?
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Is the welcome card with the amenity?
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Is the welcome card addressed correctly? ( For appropriate number of guests and correct salutation Dr, Mr and Mrs, Honourable etc)
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Does the amenity match the Group Résumé request or the Delegation Memo ?
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Does the amount of glasses match the number of people registered?
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Are the glasses matching and crystal ( or superior quality)?
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Are the glasses spot/smudge free?
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Are there coasters underneath glassware AND bottled items?
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Does the amount of cutlery match the number of people registered?
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Are the and cutlery spot/smudge free?
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Does the napkins match the number of people registered?
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If wine is involve, is there a corkscrew with it? In FG suites- must be “waiter’s type-upgraded corkscrew”
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Is the amenity set up in the “appropriate” location for the suite? ( per standard)
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Does the plastic wrap have been removed?
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Did a photo of the amenity have been taken?
