Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
Delivery / Assessment skills
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Ensures appropriate environment for learning
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Ensures assessment results are recorded correctly
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Links theory and practice
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Evaluates delivery - student feedback during the course
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Selects material at an appropriate level
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Links all segments into an integrated whole
Group facilitation skills
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Defines / clarifies tasks and goals including assessments
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Gives and asks for feedback
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Sets realistic goals / expectations
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Involves the whole group
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Gives permission to make mistakes
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Avoids rescuing / put downs
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Recognises and addresses individuals development
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Maintains energy at appropriate level
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Ensures individual participation
Supportive skills
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Encourages openness and participation
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Acknowledges others views / opinions
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Recognises and assists with eliminating tension / uncertainty
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Demonstrates skills correctly and with repetition
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Assists the meeting of needs
Communication skills
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Uses a clear / audible and modulated
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Defines jargon
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Responds appropriately to questions
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Displays good listening skills
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Gives constructive feedback
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Clarifies where necessary
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Ensures LLN needs are met for all participants
Personal Skills
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Know and shares own thoughts, opinions, and feelings where appropriate
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Accepts others right to be different
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Demonstrates constructive assertion
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Deals effectively with emotional expression
Trainer Feed back
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Did you achieve your goals for the session
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What did you like about what you did
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What would you do differently
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Identified training / professional development needs
Sign off
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Trainer / assessor
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Supervisor / auditor