Information
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Audit Title
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Document No.
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
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Project
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Customer Service Area
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Viscore/job #
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Auditee:
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Company name:
3 Service Order
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3.004 NTS test results OK
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3.006 Records updated or confirmed correct
4 Codes
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4.004 Correct Statement of Work codes used
5 Fault
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5.008 Proactive opportunities identified
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5.009 Escalation procedure followed (Defect Referral)
9 MDF (7535, NDF-100A, NDF-100B, ND0066)
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9.001 MDF Block secure (installation, earthing)
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9.002 MDF Block Labelling correct (Cable Number, Pair range)
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9.003 MDF Area cable entry duct sealed
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9.004 VESDA in working condition
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9.005 Jumper routing via frame guides
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9.006 Jumper type correct (OR/WH) with required (175mm - 225mm) slack left
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9.007 IDC jumper terminations correct (full insertion to IDC, excess trimmed)
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9.008 Solder jumper terminations correct (wire strip & wrap, no excess solder)
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9.009 Old jumpers removed
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9.01 Lightning protection (where fitted) earth to common earth
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9.011 Cable pair records updated
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9.013 Site tidy, rubbish bins, jumpers, floor
10 Pride & Logs
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10.001 Pride tag installed and all required text fields populated
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10.002 MDF Log completed in exchange
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10.003 Equipment Room Log completed in exchange
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10.004 Cabinet Log completed
25 Poles
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25.003 Pole in good condition, no splits, burs
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25.01 Pole safe to climb (hammer/probe/dig)
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25.012 Plant positioned correctly and safely, plant clearances correct
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25.013 Stub poles or staying lines or screw anchors installed correctly
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25.014 Unsafe poles labelled / marked for replacement/7 days
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25.015 Unsafe poles noted in Hazardous Pole Register
31 Active Cabinet Internal RHS
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31.001 Outer Door lock works smoothly and door closes without jamming
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31.002 Door stays are in place and all work well
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31.004 Soft foam seal plate secured. Cable entry prevents vermin/insect entry.
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31.006 MDF; Correct Modules installed
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31.007 MDF; Module Labelling correct
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31.008 MDF; Data card for jumper running data (laminated or in a card holder attached to the inside of door)
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31.009 MDF; Cabinet E-side Termination data card in door.
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31.01 MDF; Jumper correct type (BL/WH)
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31.011 MDF; Jumper run correctly (50mm slack & no excess)
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31.016 Bottom LHS Earth bar strapped to each MDF vertical and the base of the cabinet
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31.02 MDF; Jumper terminated correctly
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31.021 Door seals in good condition
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31.022 Excess vegetation removed
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31.023 MDF: All dead jumpers removed
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31.024 Site tidy, no task waste
37 Passive Copper Cabinet
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37.001 Outer Door lock works smoothly and door closes without jamming
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37.002 Door stays are in place and all work well
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37.003 Cabling run correctly
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37.004 Distribution Frame: Correct Modules installed
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37.005 Distribution Frame: Module Labelling correct
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37.006 Distribution Frame: Data card (laminated or in a card holder attached to the inside of CCC door)
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37.007 Distribution Frame: Cabinet Laminated E-side Termination data card in door.
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37.008 MDF; Jumper correct type (BL/WH)
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37.009 MDF; Jumper run correctly (50mm slack & no excess)
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37.01 MDF: All dead jumpers removed
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37.011 Module support bars, separators and cover in place
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37.013 Lightning protection installed (when specified) or reinstated after testing
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37.014 All duct seals in place
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37.015 Concrete around ducts in base of cabinet
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37.016 Locks & hinges OK
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37.017 Door seals in good condition
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37.018 Excess vegetation removed
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37.019 MDF; Jumper terminated correctly
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37.02 Site tidy, no task waste
38 UFB Fibre Flexibility Point (FFP)
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38.001 Outer Door lock works smoothly and door closes without jamming
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38.002 Door stays are in place and all work well
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38.003 Cabling run correctly
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38.004 Distribution Frame: Correct Trays installed
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38.005 Distribution Frame: Drawer Labelling correct
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38.006 Distribution Frame: Data card inside of drawer
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38.007 Distribution Frame: Cabinet Laminated E-side Termination data card in door.
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38.008 All microducts earth terminated
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38.009 All microduct earths labelled
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38.01 All duct seals in place for cable entry
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38.011 Concrete around ducts in base of cabinet
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38.012 Locks & hinges OK
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38.013 Door seals in good condition
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38.014 Excess vegetation removed
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38.015 Concrete apron installed
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38.016 Splitter installed
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38.017 All unused connectors capped
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38.018 Splitter leg parking bay
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38.019 All micro ducts sealed
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38.02 All micro ducts labelled
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38.021 Fixed fibre strain relief installed
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38.022 Site tidy, no task waste
39 Aerial Terminal
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39.001 Correct terminal used
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39.002 Terminal mounted and secured correctly
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39.003 Quiet Front terminal has sufficient gel
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39.004 Terminal lid secure
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39.005 Terminal label on lid or plate on pole
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39.006 Lead-in entry correct
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39.007 Lead-in terminated correctly
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39.008 Plastic bag on multi-pair lead-in cable unused pairs
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39.009 Cable shield installed
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39.01 Non working pairs capped
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39.011 Sufficient slack length
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39.012 Site tidy, no task waste
40 Pillar Terminal
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40.001 Pillar - vertical, firm, depth
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40.002 Pillar ID correct
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40.003 Lid secure
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40.004 Lead-in thru base only
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40.005 Plastic bags installed & secure
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40.006 Foam bung fitted
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40.007 Minimum sheath height 50mm (30mm if in concrete and/or uneconomic to repair, 80mm for V3)
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40.008 Coloured zip ties to 25 pair groups (not too tight)
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40.009 Correct cable used
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40.01 Correct connectors used
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40.011 Circuit dedicated
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40.012 Service Lead labelled correctly
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40.013 Unused pairs capped
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40.014 Damaged conductors repaired
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40.015 Faulty connectors replaced
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40.016 Encapsulated loop resealed correctly
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40.017 V3: Lead-in customer and network labels OK
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40.018 Green cable tie on exchange side
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40.019 Service Lead - flying leads installed and correct
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40.02 Unused pairs connected through
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40.021 Connectors >50mm from ring cut
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40.022 Site tidy, no task waste
41 BDD Terminal
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41.001 Pit lids secure/locked, with bung fitted where appropriate
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41.002 Pit installed correctly
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41.003 Radi: Base & lid clean, O ring seated correctly, O ring replaced upon entry
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41.004 O/J lid labelled
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41.005 Radi is correctly installed, thermal change and lead in
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41.006 2m loops at BDD pits
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41.007 2m insulated tail installed at last BDD
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41.008 Plastic bags installed & secure
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41.009 Coloured ties to 25 pair groups
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41.01 Correct cable used
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41.011 Correct connectors used
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41.012 Circuit dedicated
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41.013 Service Lead labelled correctly
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41.014 Unused pairs capped
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41.015 Damaged conductors repaired
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41.016 Faulty connectors replaced
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41.017 All cables, including lead-in cables, shall be zip-tied or taped together in a tidy loop within BDD pit.
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41.018 Minimum sheath height 50mm
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41.019 Service Lead - flying leads installed and correct
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41.02 Unused pairs connected through
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41.021 Green cable tie on exchange side
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41.022 Connectors >50mm from ring cut
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41.023 Site tidy, no task waste
42 PDS Terminal
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42.001 Pedestal - vertical, firm, depth
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42.002 Correct size pedestal used
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42.003 Lid secure
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42.004 PDS network labelled correctly
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42.005 Designed pair arrangement correct
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42.006 QF terminal labelling correct
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42.007 QF terminal secured to backing plate
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42.008 Foam bung fitted
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42.009 Adequate gel in quiet front
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42.01 Service Leads installed correctly
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42.011 Service Lead labelled correctly
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42.012 Service Lead terminated correctly
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42.013 Unused pairs capped
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42.014 Site tidy, no task waste
43 Aerial Service Lead
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43.001 Correct Service Lead used
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43.002 No In span joints
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43.003 Tension, sag and twist correct
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43.004 Correct pole fittings used and installed (screw eyes, sash clamps)
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43.005 Lead-ins enter terminal correctly
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43.006 White pipe down poles
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43.007 600mm saddle spacing or 1500mm bandit spacing
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43.008 Roadway crossing min 5.5m height, elsewhere 4.25 metre height
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43.009 Loops on poles tied
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43.01 Existing double "D" (OA501) or OA45 replaced if altered
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43.011 Lightning protection runs >500 metres
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43.012 Correct building fittings used (screw eyes, sash clamps)
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43.013 Servi seal secured in upright position and Gel Snap secured horizontally
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43.014 Unused pairs capped
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43.015 Site tidy, no task waste
44 Buried Service Lead
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44.001 Service Lead terminated correctly
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44.002 20mm pipe connected at Pedestal correctly - (bend into pedestal)
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44.003 20mm pipe connected at BDD correctly (50mm into BDD pit, 450mm deep)
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44.004 20mm pipe connected at RLG correctly (at base of DP, bend if room)
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44.005 Individual pipe & cable for installs of <100 metre
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44.006 Direct buried cable option (no pipe) for > 100 metre
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44.007 Green 20mm installed in trench
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44.008 White pipe above ground level
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44.009 Depth correct (450mm cover)
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44.01 Power/ Gas clearances correct
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44.011 Cable & pipe repair correct
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44.012 Reinstatement/ backfill satisfactory
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44.013 Pipe connected at ETP correctly (not glued)
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44.014 Overlay of Service Lead justified
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44.015 Service Lead labelled correctly
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44.016 Site tidy, no task waste
45 ETP
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45.001 ETP physical alignment correct, all fittings secure, installation tidy
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45.002 ETP location: (buried lead in-300-1500mm) (AE lead in on facia/under eaves)
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45.003 ETP recessed (within cladding) location: 900-1500mm
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45.004 Aerial lead in to ETP correct eg termination hardware, position, tidy appearance
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45.005 20mm pipe to ETP is white only
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45.006 20mm pipe end (within ETP) is sealed with silicone and drainage holes left clear
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45.007 Premise cabling exit via back of ETP
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45.008 Premise cabling exit from ETP is sealed with silicone
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45.009 All connections via gel filled connectors
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45.01 Protected ETP: Lightning arrestors fitted in areas that require protection
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45.011 Protected ETP: Earth wire (6mm/green coating) 100mm min. bend radius observed
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45.012 Protected ETP: Earth wire kept straight to Copper or Stainless Steel Earth rod
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45.013 Protected ETP: Earth wire connection to earth rod with C-Lok product only
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45.015 Site tidy, no task waste
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45.016 Unused pairs capped
46 Customer Premises
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46.001 Correct cable used (cat 5 minimum - star wiring)
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46.002 Correct pairs in cable used
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46.003 Correct clearances observed
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46.004 Wiring route acceptable and cable safe and secure
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46.005 No under floor joints
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46.006 Exposed surface wiring neat and tidy
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46.007 Jack point hardware installed correctly
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46.008 Jack points not installed in damp areas
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46.009 Jack points at least 300mm above floor
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46.01 2 wire jack system used
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46.011 Installation date written inside jack point
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46.012 Cable sheath clear of circuit board
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46.013 CPE label installed
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46.014 Contractor appearance/manner (customer view)
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46.015 Site tidy, no task waste
47 Business Premises
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47.001 Correct Customer interface (NTU) supplied (test key/loop back)
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47.002 Equipment labelled and secured
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47.003 Environment (HVAC) appropriate
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47.004 Power cable labelled to ensure no accidental removal
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47.005 Site tidy, no task waste
48 0+2
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48.001 Remote unit mounted correctly - BDD, Cust Prem, Cabinet
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48.002 Remote unit mounted correctly on pole, or new pit
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48.003 Pit installed correctly
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48.004 Remote unit wired correctly
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48.005 Records correct
49 Sales & Service Advice Note
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49.001 Completion time and date filled in
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49.002 Service Order number correct
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49.003 Customer details correct
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49.004 Service Required Details correct
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49.005 Additional services provided are clearly recorded
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49.006 Customer acknowedged with name and signature (or reason for no customer signature included)
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49.007 S/O type correct
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49.009 Service person name
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49.01 Correct Billing Codes claimed
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49.011 Phone / Circuit number correct
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49.012 CSA correct
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49.013 Network elements where work was carried out
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49.014 Customer contact type
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49.015 Location service confirmed at
50 Exchange Complex Services
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50.001 Card installed & configured
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50.002 Levels adjusted to suit configuration & labelled
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50.003 Alarms checked and correct
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50.004 Equipment covers secure
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50.005 Site tidy, no task waste
53 TNT/TNF (Building Frames)
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53.001 TNF or TNT installed correctly
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53.002 Disconnection block installed correctly
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53.003 Earthing requirements met
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53.004 Demarcation point installed correctly
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53.005 TNF/TNT Labelled correctly
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53.006 TNT/TNF additional warning label installed NDF-151
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53.007 Jumper routing via frame guides
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53.008 Jumper type correct (OR/WH) with required slack left
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53.009 Solder jumper terminations correct (wire strip & wrap, no excess solder)
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53.01 Old jumpers removed
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53.011 Site tidy, no old jumpers, no task waste
58 2 Meg
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58.001 Job packs have all relivant information for the task in hand
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58.002 Permits held, and show dates, timings and correct task codes
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58.003 TLRD updated, integrity checked & confirmed
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58.004 Fibre & bearer connectivity confirmed "end to end"
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58.005 Spanline updated
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58.006 ICMS updated
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58.007 Traid updated
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58.008 Control station advised of work completed
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58.009 Commissioning information meets specified requirements
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58.01 Correct DF jumper (5 wire) used
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58.011 Jumper management correct with required (200mm) slack left
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58.012 DF components secure & labelled
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58.013 Site tidy, no task waste
