Walkaround QSR

• Store #

• Conducted on

  Date
• Location
  Address

• Manager

• Personnel on duty

• Prepared by

• Team member offers a friendly greeting.

  Yes

  No

  N/A

• Team member is engaged and does not seem to be just "going through the motions".

  Yes

  No

  N/A

• Team member provides a specific suggestive sell.

  Yes

  No

  N/A

• Speed of service is under 3 minutes.

  Yes

  No

  N/A

• Team member mentions suggestive sell combo meal and/or the benefits of the Star Saver program.

  Yes

  No

  N/A

• Team member keeps paying bills outside cash drawer during transaction.

  Yes

  No

  N/A

• Team member counts change back, coins first.

  Yes

  No

  N/A

• Team member offers receipt.

  Yes

  No

  N/A

• Team member provides thank you and appropriate exit remark.

  Yes

  No

  N/A

• Team member is wearing a readable name badge.

  Yes

  No

  N/A

• Team member is wearing logo shirt, promo t-shirt, or franchise uniform.

  Yes

  No

  N/A

• Team member is wearing pants required by franchise.

  Yes

  No

  N/A

• Team member is wearing approved safety shoes.

  Yes

  No

  N/A

• Team member is wearing a hat.

  Yes

  No

  N/A

• Team member appears well groomed and clean.

  Yes

  No

  N/A

• 3 tables or less are in need of cleaning.

  Yes

  No

  N/A

• No evidence of any pest activity.

  Yes

  No

  N/A

• All seats and fixtures are clean.

  Yes

  No

  N/A

• All restaurant lights are illuminated.

  Yes

  No

  N/A

• TV with closed captioned on and not loud.

  Yes

  No

  N/A

• Radio is on.

  Yes

  No

  N/A

• Fly trap bulb and tape are working.

  Yes

  No

  N/A

• Misters are working.

  Yes

  No

  N/A

• Drive thru window clean and smudge free?

  Yes

  No

  N/A

• Ovens, retarders, warming unit, and bread cabinets are clean inside and out?

  Yes

  No

  N/A

• All prep tables, walls, and floors are clean?

  Yes

  No

  N/A

• Behind service line is clean without food and gloves on the floor?

  Yes

  No

  N/A

• Refrigerator floor is clean?

  Yes

  No

  N/A

• All food is stored off the floor in the refrigerator?

  Yes

  No

  N/A

• All open or prepped items in refrigerator are dated and not expired?

  Yes

  No

  N/A

• Freezer floor is clean?

  Yes

  No

  N/A

• Serving line/front area is clean.

  Yes

  No

  N/A

• Serving line is fully stocked.

  Yes

  No

  N/A

• Sneeze guard/fry station area is clean.

  Yes

  No

  N/A

• No menu board pricing/appearance issues.

  Yes

  No

  N/A

• Walls/trash receptacles appear clean.

  Yes

  No

  N/A

• All items are available.

  Yes

  No

  N/A

• Franchise food formulas/standards are followed.

  Yes

  No

  N/A

• All items on line are dated and not expired.

  Yes

  No

  N/A

• Confirm freezer is at proper temperature.

  Yes

  No

  N/A

• Confirm refrigerator is at proper temperature.

  Yes

  No

  N/A

• Confirm reach-in refrigerator is at proper temperature.

  Yes

  No

  N/A

• Confirm FIFO is used in product rotation and all boxes are dated.

  Yes

  No

  N/A

• Are all hand wash sinks stocked?

  Yes

  No

  N/A

• Correct hand washing procedures are used.

  Yes

  No

  N/A

• No one is seen sneezing/coughing during food prep without washing hands or touches money and then goes to food prep position without washing hands.

  Yes

  No

  N/A

Test 3 hot foods for correct holding temperatures. (Example: soup, chicken >140°)

• Example 1:

• Example 2:

• Example 3:

Test 3 cold foods for correct holding temperatures. (Example: tomatoes = <40°)

• Example 1:

• Example 2:

• Example 3:

• Temperatures have been taken today and 2 times/daily.

  Yes

  No

  N/A

• No spills or debris are observed without wet floor signs.

  Yes

  No

  N/A

• Are sanitizer strips available?

  Yes

  No

  N/A

• Are ice machines free of slime and mold?

  Yes

  No

  N/A

• Is first aid kit accessible and stocked?

  Yes

  No

  N/A

• Walls/stall dividers - wiped down, clean, unsoiled?

  Yes

  No

  N/A

• Mirrors - wiped down, clean, unsoiled?

  Yes

  No

  N/A

• Sinks - wiped down, clean, unsoiled?

  Yes

  No

  N/A

• Toilet - clean tank, base, lid, bowl, behind, seat tight?

  Yes

  No

  N/A

• Urinal - flushes properly, floor clean?

  Yes

  No

  N/A

• Stocked - toilet paper, paper towels, soap, air freshener, diaper deck liners?

  Yes

  No

  N/A

• Operational - toilets flush, sink runs/no leaks, soap dispenses, and hand dryer in good repair?

  Yes

  No

  N/A

• Trash - emptied, clean?

  Yes

  No

  N/A

• Floor - clean, bug free, litter free?

  Yes

  No

  N/A

• Lighting - all bulbs burning, lenses clean, bug free?

  Yes

  No

  N/A

• Vents - clean, dust free?

  Yes

  No

  N/A

• Walls/stall dividers - wiped down, clean, unsoiled?

  Yes

  No

  N/A

• Mirrors - wiped down, clean, unsoiled?

  Yes

  No

  N/A

• Sinks - wiped down, clean, unsoiled?

  Yes

  No

  N/A

• Toilet - clean tank, base, lid, bowl, behind, seat tight?

  Yes

  No

  N/A

• Stocked - toilet paper, paper towels, soap, air freshener, diaper deck liners?

  Yes

  No

  N/A

• Operational - toilets flush, sink runs/no leaks, soap dispenses, and hand dryer in good repair?

  Yes

  No

  N/A

• Trash - emptied, clean?

  Yes

  No

  N/A

• Floor - clean, bug free, litter free?

  Yes

  No

  N/A

• Lighting - all bulbs burning, lenses clean, bug free?

  Yes

  No

  N/A

• Vents - clean, and dust free?

  Yes

  No

  N/A

• Is the video viewable and manager viewing & logging min/day?

  Yes

  No

  N/A

• Is the yellow Emergency/Safety book by the register?

  Yes

  No

  N/A

• Are all surveillance cameras working and displaying clearly?

  Yes

  No

  N/A

• Is communication log posted and current?

  Yes

  No

  N/A

• Is most recent check stuffer posted?

  Yes

  No

  N/A

• Is the most recent Star Savers' transactions posted?

  Yes

  No

  N/A

• Are walkarounds current?

  Yes

  No

  N/A

• Are deficiencies in employee training log being addressed?

  Yes

  No

  N/A

• Are franchise required forms complete?

  Yes

  No

  N/A

• I hereby certify that the above form is true and accurate to the best of my knowledge.

  Sign