Title Page

  • Team member audited

  • Conducted on

  • Prepared by

  • Event #

  • Problem Type

Responding Team Member

  • Call class reviewed for accuracy

  • Time Team Member Responded

  • Response time OK

  • Appropriate PPE used

  • Solution was appropriate

  • Event required additional materials

  • Work area was cleaned upon completion

  • Safe practices maintained throughout process

  • Notes for Coaching

  • Quality review of work completed

  • Review of team members notes entered

Customer Response

  • How was your experience with the help desk

  • Did the Honeywell Team Member meet with you prior to starting the event

  • Customer satisfied with completion of request

  • What would have been preferred

  • Did Honeywell Team Member speak to customer upon completion of the job

  • Was Honeywell tech professional and courteous to you during the entire process

  • Where were they lacking

  • Other comments

  • Name and signature

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.