Title Page

  • Conducted on

  • Prepared by

Welcoming

  • When entering the restaurant were you greeted immediately on arrival by any team members?

  • When seated, were you made aware of the menu changes and was it suggested that you try any of the new dishes?

  • Were you offered any of the new drinks or shown them on the menu?

  • Were you given menus if you had to wait to be seated?

Belt / Food / Service

  • How many new dishes did you see on the belt? (Please state number of different dishes, not number of plates of the same item)

  • Could you see consistency in the food presentation?

  • Please take 4 pictures of the belt. (Please select “YES” after taking the pictures)

  • Please order at least one dish from the hot section of the menu - take a picture and check if the dish is spec perfect.

  • Have you observed the team suggesting new dishes to other guests(this also includes the kitchen team)?

  • Did you see GO Large dishes while visiting? please confirm if they were served with a large spoon on the side of the plate?<br>(Example dishes; Chicken Katsu Curry, Beef Teriyaki, Tofu Katsu Curry)

  • Were all the food and drinks available?

  • Did any member of the team stand out to you today? If so please give their name (if possible) and explain why.

Departing

  • Did you give feedback to the managers running the shift prior to your departure? (Please write down their names, if not please explain why)

  • From 1 to 10, how would you score your visit? (If less than 8 please provide details and select “NO”)

  • From 1 to 10, how would you rate the atmosphere the restaurant? (If less than 8 please provide details and select “NO”)

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