Perfect Shift

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Perfect Shift

Perfect Shift

• Aces in Place

  Yes

  No

  N/A

• Restaurant

  Yes

  No

  N/A

• Kitchen

  Yes

  No

  N/A

Communication

• Diary available with comments from Previous Shifts?

  Yes

  No

  N/A

• Restaurant and Kitchen interacting to each other?

  Yes

  No

  N/A

Environment and Atmosphere

• Toilet/s in working order? (Clean and fully stocked)

  Yes

  No

  N/A

• Adequate lighting? (All lights in working order and clean)

  Yes

  No

  N/A

• Adequate temperature?

  Yes

  No

  N/A

• Other (please comment on any particular area)

  Yes

  No

  N/A

Team engagement

• Is the team aware of their duties during the shift?

  Yes

  No

  N/A

• On shift coaching?

  Yes

  No

  N/A

• Given RUCC?

  Yes

  No

  N/A

Team Brief

• Shift goals given to the Team?

  Yes

  No

  N/A

• High energy level by the Manager conducting the Team brief?

  Yes

  No

  N/A

• Was the Team engaged?

  Yes

  No

  N/A

Show Time

• 1 - Welcome

  Yes

  No

  N/A

• 2 - Take guest to table and hand out menu

  Yes

  No

  N/A

• 3 - Offer/Recommend Drink

  Yes

  No

  N/A

• 4 - 8 colours, 8 prices you can pick from the belt AND order from the team

  Yes

  No

  N/A

• 5 - Take/Recommend a food order

  Yes

  No

  N/A

• 6 - Check back; Offer/Recommend another dish/drink

  Yes

  No

  N/A

• 7 - PATT/WOW

  Yes

  No

  N/A

• 8 - Farewell

  Yes

  No

  N/A

• Amazing belt?

  Yes

  No

  N/A

• Shift Flow?

  Yes

  No

  N/A

• Manager touching every guest?

  Yes

  No

  N/A