000g1 Drinking

• Site

  Select

• Client / Site

• Conducted on

  Date

Arrival

• Was the front entrance clean and clear ?

  Yes

  No

  N/A

• Were you welcomed at the door by the Door Steward and/or the Guest List staff ?

  Yes

  No

  N/A

• Do you feel the Steward was vigilant about licensing (asking for ID) ?

  Yes

  No

  N/A

• Was the door stewards uniform clean, tidy and with SIA badge on display?

  Yes

  No

  N/A

• If there was a que, was it being managed well?

  Yes

  No

  N/A

• Was the building well illuminated ?

  Yes

  No

  N/A

• Were the cash desk/cloakroom staff friendly ?

  Yes

  No

  N/A

Bar

• Was the bar top clean and clear ?

  Yes

  No

  N/A

• Were you served within five minutes ?

  Yes

  No

  N/A

• Was your bartender friendly ?

  Yes

  No

  N/A

• Did you server have good product knowledge ?

  Yes

  No

  N/A

• Did your server attempt to upsell any items to you at any point ?

  Yes

  No

  N/A

• Was your glassware clean and in good condition ?

  Yes

  No

  N/A

• Were the fridges fully stocked?

  Yes

  No

  N/A

• was your drinks served with a garnish? Please provide a picture

  Yes

  No

  N/A

• Was any point of sale on the bar in good condition? (If applicable)

  Yes

  No

  N/A

• Did you enjoy your drinks ?

  Yes

  No

  N/A

• Did the tills have a venue branded screen saver?

  Yes

  No

  N/A

Venue

• Was the main area of the venue clean in appearance and smell?

  Yes

  No

  N/A

• Was the lighting level appropriate?

  Yes

  No

  N/A

• Was the music appropriate for the venue? Please state the genre of music playing?

  Yes

  No

  N/A

• Do you feel there was a good atmosphere in the venue ?

  Yes

  No

  N/A

• Do you feel there was regular empty glass collection going on in the venue?

  Yes

  No

  N/A

Bathrooms

• Were the bathrooms clean in appearance and smell?

  Yes

  No

  N/A

• Were the bathroom attendants professional ?

  Yes

  No

  N/A

• Did all toilet cubicles have locks on the door?

  Yes

  No

  N/A

• Were all toilet seats intact?

  Yes

  No

  N/A

• Were all light bulbs working?

  Yes

  No

  N/A

Smoking Area

• Was there a designated smoking area?

  Yes

  No

  N/A

• Were there ashtrays available?

  Yes

  No

  N/A

• Was the smoking area tidy?

  Yes

  No

  N/A

Departure

• Was it a simple process collecting your jacket? If applicable

  Yes

  No

  N/A

• Did the Door Steward acknowledge your departure and thank you for your custom ?

  Yes

  No

  N/A

Misc

• Was there a manager presence in the venue during your visit ?

  Yes

  No

  N/A

• Were all the staff in uniform or smart and tidy ?

  Yes

  No

  N/A

• Do you think the all staff acted in a professional manner ?

  Yes

  No

  N/A

• Would you return to this venue ?

  Yes

  No

  N/A

• Would you recommend this venue to friends and family ?

  Yes

  No

  N/A

• Do you have any other feedback ?