Steven Hill

000SLAM Test & Check 2. Showtime SERVE

Training tool

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Use this Template

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Title Page

Team members name
Venue
Date of observation
Conducted by

Observations

Is the team member presented to venue standard?
Are they ensuring their area of work is presentable?
Are menus/drinks/food/brochures etc that are being given to guests presentable and to spec?

Preparations

Are the cleaning/tidying as they work?
Have the pre shift checks been completed for this shift?

Notes

Please enter any supporting information

Test

What is the number 2 value of SHOWTIME
Pick cocktail - Ask team member for specs
Pick food dish - Ask team member question about dish

Feedback

Now give the team member feedback remembering the following - feedback should be given on facts not opinions, don't make it personal, feedback is to help improve behaviours or continue positive behaviours, feedback should be short and accurate. Please give a short summary of the feedback given below.

Steven Hill

000SLAM Test & Check 2. Showtime SERVE

Training tool

Use this Template

Print as PDF

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.