ACE Support Document Q1 Offers

• Conducted on

  Date

• Prepared by

• Job Number

• Is the account holder present?

  Yes

  No

• Add package screen shot

  Media

Which of the following offers is the customer entitled to?

• Top Tier Sports and Cinema £25 for 18 Months with new DTV contract (saving £15 a month) ACE exclusive

• Cinema £10 for 6 months (save £8 a month) *£10 a month when you have Sky Sports or re-contract for 18 Months

• Sports £18 for 6 months (save £12 per month - Full Price £30) *£23 per month when you re-contract for 18 months

• Ultimate On Demand one month free (save £10 per month) *Offer built as 2 months free to allow customer to cancel after 31 days. Returns to £10 after 2 months

• Free Sky Go Extra (when upgrading to Sky Box Sets)

• Sky Go Extra free when upgrading to Box Sets (multi-screen and VIP customers over 3 years get SGE as standard)

• Did the customer take an offer during this visit?

  Yes

  No

• What reason did the customer give for declining an offer?

• This is to confirm I have promoted the offers above to my customer or their representative

  Sign