Alhokair LP & HS Compliance Audit 2016

• Document No.

• Brand Name

• Mall Name

• Region

• Conducted on

  Date

• Prepared by

Staff Awareness and Vigilance

• Is there a clear staff presence on the sales floor

  Yes

  No

  N/A

• Are customers acknowledged and greeted upon entry

  Yes

  No

  N/A

• Are all staff vigilant and engaged in operational tasks

  Yes

  No

  N/A

EAS Tagging

• Where fitted, is the EAS tagging system in good working order - Physical test

  Yes

  No

  N/A

• If EAS Tagging system activates during visit, do staff attend to the customers in a positive manner

  Yes

  No

  N/A

• Check 200 items. Is the EAS tagging compliance 90% or above

  Yes

  No

  N/A

• Is the placement of tags consistent

  Yes

  No

  N/A

• If available in store are accessories suitably tagged

  Yes

  No

  N/A

Till Points

• Are till points clear of all unaccounted stock, in or around the Till area - Any key alert signals

  Yes

  No

  N/A

• Are till points clear of receipts, tickets, cash etc - Clear of Alert Signals

  Yes

  No

  N/A

• Are all refund transactions, correct and validated

  Yes

  No

  N/A

Cash Controls

• Prepare an X read and count the till cash. Does the till check balance and is the cash correct

  Yes

  No

  N/A

• Are till floats correct

  Yes

  No

  N/A

• Have all cash discrepancies in the last 4 weeks been satisfactorily investigated

  Yes

  No

  N/A

Asset Protection

• Are store keys controlled and in possession of relevant Manager in charge

  Yes

  No

  N/A

CCTV

• Is the relevant CCTV Data Protection signage available and visible in store.

  Yes

  No

  N/A

• Is the CCTV fully operational.<br>If not report to Property. <br>NB: Failure of this test does not affect the overall score as this is out of the control of the store management

  Yes

  No

  Not Applicable

Staff Controls

• Do staff & visitors declare cash in possession upon entry and is there evidence of this being check at end of each day.

  Yes

  No

  N/A

• Is there evidence of thorough staff searches

  Yes

  No

  N/A

• Is there evidence that all waste / rubbish leaving the premises controlled and checked by Management (clear bags in use - Flat packed cardboard as per company policy)

  Yes

  No

  N/A

• Are the till points clear of any / all staff possessions

  Yes

  No

  N/A

Back door controls

• Are all perimeter doors on 24 hour alarm

  Yes

  No

  N/A

• Are back door controls in place and door seals intact

  Yes

  No

  N/A

Stock Rooms and Back of House controls

• Are deliveries checked off correctly and validated as per HHT procedure. Evidence of checking

  Yes

  No

  N/A

• Is the delivery folder available

  Yes

  No

  N/A

• Are the BOL reports in the delivery folder in date order and controlled.

  Yes

  No

  N/A

• Is there a designated area for faulty items

  Yes

  No

  N/A

Health & Safety

• Are general hygiene standards acceptable

  Yes

  No

  N/A

• Is an accident book available for use

  Yes

  No

  N/A

• Is First Aid kit available in store / mall

  Yes

  No

  N/A

• Are all internal fire doors closed to prevent and reduce the spread of smoke. (Exception being where the doors are controlled with electronic magnetic release on activation system). Are they in good condition & labelled appropriately.

  Yes

  No

  N/A

• Has the fire alarm been tested in the last 6 months

  Yes

  No

  N/A

• Where installed are all sprinkler heads unobstructed (min 50cm clearance)

  Yes

  No

  N/A

• Are all fire escape routes clear and unobstructed and free of any combustible materials

  Yes

  No

  N/A

• Have all fire extinguishers been inspected and serviced in the previous 12 months

  Yes

  No

  N/A

• 6 Monthly fire evacuation drills conducted and recorded in the knowledge

  Yes

  No

  N/A

• Are all fixtures and fittings safe and secure on the shop floor and back of house

  Yes

  No

  N/A

• Is the store free of any significant Slip, trip and fall hazards ---- Is the flooring in good repair

  Yes

  No

  N/A

• Is the site free from any other significant hazards identified - If not (photo / sketch ) and state what action action taken to remedy

  Yes

  No

  N/A

• Summary and Key Action Points. All points should be given as constructive feedback to the Manager or person Managing the store on the day.

• Signature of Auditor

  Sign

• Signature of Manager on Duty and receiving feedback. I accept and acknowledge the action points and agree to action as requested

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