Information

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Personnel

Our People

  • Uniform clean, ironed and shirts tucked in

  • Name badges worn

  • Clean Polished shoes, jewellery as per guidelines

  • Staff visible on department giving great service. Staff observed being interactive and able to advise customers. Pocket guides carried.

Standards

  • Shop floor standards Nonfood<br>

  • Shop floor standards on seasonal space

  • Shopfloor standards Grocery

  • Shopfloor standards Promotion Ends

  • Shopfloor standards Frozen

  • Clipstrips used across shop with waterfall effect

Warehouse Standards

  • Stock is grouped with signage

  • No waste left unattended

  • No build up of damages

  • Frozen meat returns not built up and correctly prepared

  • Ambient warehouse is condensed, marshalled with no odds

  • Bws warehouse is condensed, marshalled with no odds

  • Nonfood warehouse is condensed, marshalled with no odds

Trade

  • Promotion ends to plan and to wgll

  • Pocket planner signed off for department

  • Front of store convenience man marked and full

Safe and legal

  • Safe and legal book completed to wgll with next steps and no gaps

  • Long life date code scanning completed as per chart

  • Out of code items recorded in safe and legal

KPIs

  • Waste delivered to budget

  • Lows and over process is being followed with correct areas decked

  • Seasonal changes well planned and executed to wgll

  • Promotion changes well planned and executed to wgll

  • Entertainment chart to plan, with no missing chart numbers and pos in place

  • Entertainment routines green

  • Arns for books and entertainment up to date

  • Clearance non food is being segregated and fed into clearance mods

  • Absence below 3%

  • Team 5 green

  • Overtime requested on time and not overspent

  • Staff searches completed

  • Shrink dashboards reviewed and trends identified and plans in place

  • Team leader one 2 one completed

  • Reviews up to date

  • Right for twilight handover is green on duty shifts

Quality

  • Wibi checks completed and No poor quality product on sale

  • Cleaning standards trolley is set up and used every evening

Range

  • Department is full

  • Able to describe the days gaps and reasons from gapscan

Result

Result Page

  • Signature below

  • Add signature

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