Information

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

Outside / Entrance

  • Is outside signage free from cobweb's & damage, are lights working & timer correct?

  • Is outside lighting working & timer correct?

  • Is the entrance / car park clear of rubbish?

  • Are the external walls clean of cobwebs & graffiti?

  • Are door's / glass clean & free from damage?

  • Are gardens & lawns maintained?

  • Front entry POS plan correct

  • Comments

  • Add media

Public Access Areas (Concourse, café eating, function rooms)

  • Is floor cleaned & maintained?

  • Are rubbish bins overflowing

  • Centre POS plan correct

  • Players area clean and tidy. No torn seats

  • Guest services counter clean and tidy

  • Toilets clean, stocked and free of graffiti

  • Are tables & chairs clean, stable & free from damage?

  • Comments

AMD

  • Are amusement machines working

  • Out of order machines have OOO signs and logged into CMS

  • Is under / behind amusement machines clean

  • All prize machines well stocked

  • Redemption cabinet well stocked and well merchendised

  • Review machine revenue

  • Comments

Cafe

  • Counter clean and tidy

  • Tables and chairs clean and tidy

  • Fridges & Freezers fully stocked

  • Temp checks completed

  • stock rotated, OOD checked

  • Product labelled and dated correctly

  • Evidence of cleaning schedule in place

  • Purchase orders and invoicing process in place

  • Comments

Compliance

  • Shift report correct and verified by centre manager

  • No unaccounted for money in the safe

  • RSA register is up to date

  • At least 2 weeks rosters are in place

  • Comments

General

  • Mission, Vision & Values in place and alive. Question team members

  • Office areas clean and tidy

  • Party, Group and Corp plans in place

  • Peak Time Perfect in place. Sales targets set

  • Facilities back of house organised and tidy

  • Comments

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