Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
Outside / Entrance
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Is outside signage free from cobweb's & damage, are lights working & timer correct?
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Is outside lighting working & timer correct?
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Is the entrance / car park clear of rubbish?
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Are the external walls clean of cobwebs & graffiti?
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Are door's / glass clean & free from damage?
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Are gardens & lawns maintained?
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Front entry POS plan correct
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Comments
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Add media
Public Access Areas (Concourse, café eating, function rooms)
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Is floor cleaned & maintained?
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Are rubbish bins overflowing
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Centre POS plan correct
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Players area clean and tidy. No torn seats
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Guest services counter clean and tidy
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Toilets clean, stocked and free of graffiti
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Are tables & chairs clean, stable & free from damage?
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Comments
AMD
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Are amusement machines working
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Out of order machines have OOO signs and logged into CMS
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Is under / behind amusement machines clean
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All prize machines well stocked
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Redemption cabinet well stocked and well merchendised
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Review machine revenue
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Comments
Cafe
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Counter clean and tidy
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Tables and chairs clean and tidy
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Fridges & Freezers fully stocked
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Temp checks completed
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stock rotated, OOD checked
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Product labelled and dated correctly
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Evidence of cleaning schedule in place
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Purchase orders and invoicing process in place
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Comments
Compliance
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Shift report correct and verified by centre manager
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No unaccounted for money in the safe
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RSA register is up to date
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At least 2 weeks rosters are in place
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Comments
General
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Mission, Vision & Values in place and alive. Question team members
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Office areas clean and tidy
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Party, Group and Corp plans in place
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Peak Time Perfect in place. Sales targets set
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Facilities back of house organised and tidy
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Comments