AREA MANAGER CHECKLIST

• Site conducted

  Select

• Conducted on

  Date

• Prepared by

• Location
  Address

Area Manager Checklist

FOH

• Store Cash Audit

  Pass

  Fail

  N/A

• Full walk of restaurant inside and out

  Good

  Fair

  Poor

  N/A

• Merchandise and Front counter set as per standards

  Good

  Fair

  Poor

  N/A

• Tea Tasting

  Good

  Fair

  Poor

  N/A

• Signage Clean & in working condition

  Yes

  No

  N/A

• Check air conditioning for temperature

  Good

  Fair

  Poor

  N/A

• Easel board in good condition. Current Promotion on Display

  Good

  Fair

  Poor

  N/A

• Tv Slides Are as per our standards

  Yes

  No

  N/A

• All Tables & Chair are in good condition. (Café in / Café Out)

  Good

  Fair

  Poor

  N/A

• All Inside Tables Equipped with Tabletop Tents with Current Promotion

  Yes

  No

  N/A

• All License are Contracts up to date (Trade license, Pest control, Grease Trap, AMC)

  Yes

  No

  N/A

• Ensure that the POS system is on and working properly

  Yes

  No

  N/A

• All Cameras are in working condition

  Yes

  No

  N/A

BOH

• All Store Checklist are maintained

  Pass

  Fail

  N/A

• Check floor/Ceiling/Walls are cleaned and in Good Condition

  Good

  Fair

  Poor

  N/A

• Store is free of Pest and Debris

  Safe

  At Risk

  N/A

• All menu & bill folder Available and clean

  Yes

  No

  N/A

• Ensure all Menu Items are available and stocked

  Yes

  No

  N/A

• Check all lights and electrical points operational

  Yes

  No

  N/A

• MRD’s being followed in Kitchen

  Yes

  No

  N/A

• All Wastages are recorded in system including Tea

  Yes

  No

  N/A

STAFF

• All Employees are well groomed and wearing Clean Uniforms

  Yes

  No

  N/A

• All are having Minimum 2 sets of Uniform & Aprons

  Yes

  No

  N/A

• Customers are being Greeted with Smiles; Service is as per SOP. New Staff aware of Service Sequence & Upselling

  Yes

  No

  N/A

• Manager & Staff are aware of all Company SOP’s

  Pass

  Fail

  N/A

• Food is being made as per recipe and standards. Staff is aware of all recipe

  Yes

  No

  N/A

• Drinks being prepared as per recipe. Staff aware of all recipes

  Yes

  No

  N/A

• Briefing with Manager/Supervisor on Sales

  Yes

  No

  N/A

• One on one with New Staff induction and follow up

  Compliant

  Non-Compliant

  N/A

• All Staff Are aware of the Current Marketing Promotions

  Yes

  No

  N/A

• Staff Have been Allocated Section wise with Primary and secondary responsibility. Only One cashier assigned

  Yes

  No

  N/A