Bakery / Counters Weekly 121

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Finance

Sales

• Bakery sales achieved weekly target

  Yes

  No

  N/A

• Plant Bakery sales achieved weekly target

  Yes

  No

  N/A

• Deli Counter sales achieved weekly target

  Yes

  No

  N/A

• Hot Deli sales achieved weekly target

  Yes

  No

  N/A

Wages / Payroll

• Bakery OT hours within request total

  Yes

  No

  N/A

• Bakery wage % below group average

  Yes

  No

  N/A

• Bakery PI above target / within tolerance

  Yes

  No

  N/A

• Plant Bakery OT hours within request total

  Yes

  No

  N/A

• Plant Bakery PI above target / within tolerance

  Yes

  No

  N/A

• Deli Counter OT hours within request total

  Yes

  No

  N/A

• Deli Counter PI above target / within tolerance

  Yes

  No

  N/A

• Hot Deli PI above target / within tolerance

  Yes

  No

  N/A

• Hot Deli OT hours within request total

  Yes

  No

  N/A

Retail Expenses

• Owned cost line within target

  Yes

  No

  N/A

Retail Contribution

• Bakery contribution % above group average

  Yes

  No

  N/A

• Plant Bakery contribution % above group average

  Yes

  No

  N/A

• Counters contribution % above group average

  Yes

  No

  N/A

Known Loss

• Bakery waste below target £

  Yes

  No

  N/A

• Bakery waste below target %

  Yes

  No

  N/A

• Plant Bakery waste below target £

  Yes

  No

  N/A

• Plant Bakery waste below target %

  Yes

  No

  N/A

• Counters waste below target £

  Yes

  No

  N/A

• Counters waste below target %

  Yes

  No

  N/A

• Long Life Code check up to date and reductions on track

  Yes

  No

  N/A

• Waste audit completed - next steps in place

  Yes

  No

  N/A

• Waste folders reviewed and signed off as GREEN

  Yes

  No

  N/A

Shrink

• Plant Bread shrink below target £

  Yes

  No

  N/A

• Cakes shrink below target £

  Yes

  No

  N/A

• Counters shrink below target £

  Yes

  No

  N/A

• Shrink folders reviewed and signed off as GREEN

  Yes

  No

  N/A

• RGX counts completed

  Yes

  No

  N/A

• Staff search target achieved

  Yes

  No

  N/A

• Shrink meeting activities completed

  Yes

  No

  N/A

• Shrink audit next steps completed

  Yes

  No

  N/A

• Stocktake activities completed

  Yes

  No

  N/A

Operations

Availability

• Bakery daily / weekly gaps below target

  Yes

  No

  N/A

• Bakery Customer Favourites quantity OOS below target

  Yes

  No

  N/A

• Bakery CSL % above target

  Yes

  No

  N/A

• Plant Bread daily / weekly gaps below target

  Yes

  No

  N/A

• Plant Bread Customer Favourites quantity OOS below target

  Yes

  No

  N/A

• Cakes daily / weekly gaps below target

  Yes

  No

  N/A

• Cakes Customer Favourites quantity OOS below target

  Yes

  No

  N/A

• Plant Bakery CSL% above target

  Yes

  No

  N/A

• Counters daily / weekly gaps below target

  Yes

  No

  N/A

• Counters Customer Favourites quantity OOS below target

  Yes

  No

  N/A

• Counters CSL% above target

  Yes

  No

  N/A

Waste - Routines / OOC

• Bakery OOC % below 10%

  Yes

  No

  N/A

• Plant Bakery Better Waste Routines above 85% target

  Yes

  No

  N/A

• Plant Bakery OOC% below 10%

  Yes

  No

  N/A

• Counters OOC % below 10%

  Yes

  No

  N/A

Stock Control

• Bakery count audit GREEN

  Yes

  No

  N/A

Stock Record Accuracy

• Plant Bread SRE below 15%

  Yes

  No

  N/A

• Cakes SRE below 15%

  Yes

  No

  N/A

• Counters SRE below 15%

  Yes

  No

  N/A

Routines

• Daily / weekly 121 review completed re low lines / overstocks etc

  Yes

  No

  N/A

• Promotion levels reviewed and agreed ( current / upcoming)

  Yes

  No

  N/A

Safe & Legal

• Safe & Legal review / sign off completed - Bakery

  Yes

  No

  N/A

• Safe & Legal review / sign off completed - Counters

  Yes

  No

  N/A

• MTL next steps progressed / completed

  Yes

  No

  N/A

• Accident investigations completed

  Yes

  No

  N/A

• Safer Place to Shop and Work review completed

  Yes

  No

  N/A

Cleaning

• Bakery cleaning schedule up to date and signed off

  Yes

  No

  N/A

• Plant Bakery cleaning schedule up to date and signed off (incl. case cleaning)

  Yes

  No

  N/A

Rumble

• Rumble participation / activities completed daily

  Yes

  No

  N/A

Merchandising

• Weekly range work completed

  Yes

  No

  N/A

• New planograms reviewed and LRD7 signed off and passed to Stock Control for filing

  Yes

  No

  N/A

Scheduling

• Bakery / Plant Bakery schedules reviewed and in place for next 4 weeks

  Yes

  No

  N/A

• Counters schedules reviewed and in place for next 4 weeks

  Yes

  No

  N/A

• Bakery / Plant Bakery holiday planning GREEN

  Yes

  No

  N/A

• Counters holiday planning GREEN

  Yes

  No

  N/A

Store Standards

• Yes

  No

  N/A

Superscore

• Bakery / Plant Bakery - twice daily reviews completed (evidence shown)

  Yes

  No

  N/A

• Bakery / Plant Bakery - score of 10 achieved

  Yes

  No

  N/A

• Counters - twice daily reviews completed (evidence shown)

  Yes

  No

  N/A

• Counters - score of 10 achieved

  Yes

  No

  N/A

Lasting Impressions

• Bakery / Plant Bakery check completed and next steps in place

  Yes

  No

  N/A

• Counters check completed and next steps in place

  Yes

  No

  N/A

Event Planning

• Plan for forthcoming event(s) in place

  Yes

  No

  N/A

Duty Management

• Lasting Impressions checks completed

  Yes

  No

  N/A

• Superscore of 10 achieved

  Yes

  No

  N/A

• Development opportunity agreed and action planned

  Yes

  No

  N/A

Customers

IDQ

• IDQ - relief cashier support, positive feedback received

  Yes

  No

  N/A

• IDQ - relief cashier % trained above 80% target

  Yes

  No

  N/A

Price Integrity

• Pricing Errors action plan next steps completed

  Yes

  No

  N/A

• Intelligent PV next steps completed

  Yes

  No

  N/A

• Promotion review / sign off completed

  Yes

  No

  N/A

People

Service Healthchecks

• Agreed number of Healthchecks completed and feedback given to colleagues

  Yes

  No

  N/A

Team 5

• Bakery / Plant Bakery above 85% target

  Yes

  No

  N/A

• Counters above 85% target

  Yes

  No

  N/A

Reviews

• Bakery / Plant Bakery reviews completed as per tracker

  Yes

  No

  N/A

• Counters reviews competed as per tracker

  Yes

  No

  N/A

• Options review(s) completed

  Yes

  No

  N/A

• Team Leader 121 completed / next steps in place

  Yes

  No

  N/A

Training

• Bakery Bronze for Everyone 100%

  Yes

  No

  N/A

• Bakery Silver for Everyone 100%

  Yes

  No

  N/A

• Bakery Bronze for Department 100%

  Yes

  No

  N/A

• Bakery Silver for Department 100%

  Yes

  No

  N/A

• Bakery Gold for Department 100%

  Yes

  No

  N/A

• Plant Bakery Bronze for Everyone 100%

  Yes

  No

  N/A

• Plant Bakery Silver for Everyone 100%

  Yes

  No

  N/A

• Plant Bakery Silver for Department 100%

  Yes

  No

  N/A

• Plant Bakery Silver for Department 100%

  Yes

  No

  N/A

• Plant Bakery Gold for Department 100%

  Yes

  No

  N/A

• Food Hygiene training up to date and validated

  Yes

  No

  N/A

SYA

• Bakery % below target - action plan in place if RED

  Yes

  No

  N/A

• Plant Bakery % below target - action plan in place if RED

  Yes

  No

  N/A

• Routines up to date and completed as per timescales (I.e. WBM, ARI's etc)

  Yes

  No

  N/A

Viewpoint

• Action plan alive - discuss feedback

  Yes

  No

  N/A

RHRP

• Bakery % above target

  Yes

  No

  N/A

• Plant Bakery % above target

  Yes

  No

  N/A

• Deli Counter % above target

  Yes

  No

  N/A

• Hot Deli % above target

  Yes

  No

  N/A

Community

• Energy checks completed 100% - next steps alive

  Yes

  No

  N/A

• MMM involvement - discuss WGLL

  Yes

  No

  N/A

Personal

• Performance Pack up to date - visual review

  Yes

  No

  N/A

• My Job reviewed and understood

  Yes

  No

  N/A

• PDP alive

  Yes

  No

  N/A

• Stock Control development plan alive

  Yes

  No

  N/A

• Sign as complete

  Sign