Title Page
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Site
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Conducted on
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Prepared by
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Location / Zone
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Personnel
Carparks
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Is the bus stop area clean? <br>A) Bench seats clean and free of graffiti <br>B) bus shelter free of graffiti, glass panels clean, free of cobwebs<br>C) is the footpath clean and free of spills.
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Is all signage clean and free of graffiti
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Is the car park bitumen or concrete (floor) clean? Examine the bitumen and concrete the area the size of 20 bays/car spaces. Note: Select an undercover car park, if there is no undercover car park assess the outdoor car park. <br> <br>Answer YES if: There are 3 or less of any of the following are present in the assessment zone: <br> <br>a) Papers, receipts, newspapers or plastic bags or any other form of rubbish <br>b) Drink bottles <br>c) Food scraps and cigarette butts (Note: 5 cigarette butts = 1 item) <br>d) Significant build up of grease, oil or dirt <br>e) Build up of leaves
Collanard and supermarket foyers
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Are the airlock corridors leading to toilets clean and free from rubbish?
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Are the floors and carpet areas clean? Inspect the cleanliness of the floor (floor area the length of 20 stores). <br> <br>Answer YES if there are 3 or less of the following: <br>a) Litter <br>b) Liquid spills (drinks, water etc) <br>c) Dry spills (fries, lollies etc) <br>d) Dust/fluff balls greater than 1 cm x 1cm <br>e) Stains on carpet <br>f) Scuff marks on floors greater than 10cm <br>g) Tiles polished to a high lustre PLUS <br>h) The mall skirting boards are free of dust or grime build-up (excluding retailers)
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Are the ceiling, wall lights and air conditioning registers clean? Examine all lights and air conditioning registers (floor area the length of 20 stores). <br> <br>Answer YES if lights were: <br>a) Free from dust, dirt or grime build up greater than 1mm <br>b) Free from cobwebs or dead insects
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Are directional signage, advertising signage, directory boards, payphones and ATM's clean? Inspect the following; <br> - Directional signage (including free standing store directions and electronic signage <br> - Advertising signage <br> - Directory boards <br> - ATM's and <br> - Payphones <br> <br>Answer YES if all directional and advertising signage, directory boards, ATM's and payphones are free from: <br>a) Scale, mould or mildew <br>b) Cleaning product build up <br>c) Smears, splashes or stains larger than 5cm <br>d) Cobwebs, dead insects, dust or dirt build up
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Are the rubbish bins clean and well presented? Examine 4 bins on the level you are on. <br> <br>Answer YES if: <br>a) Bins are not overflowing <br>b) The outside of bin is not stained or marked with more than 2 dirty marks or smears greater than 5 cm on the base, sides or top <br>c) The bins have a bin liner in place <br>d) There is no offensive odour emanating from the bins <br>e) The bin does not have visible dust or grime on the base, sides or top
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Are general mall pot & plants free of rubbish? Examine 4 pot plants on the level you are on. <br> <br>Answer YES if all Pot Plants are free from: <br>a) Papers, receipts or wrappers <br>b) Gum or cigarette butts <br>c) Food scraps, bottles or other litter <br>d) Smears greater than 5cm and dust deeper than 1mm
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Is the play world / playtown clean and free from rubbish? Please examine the Play world in the assessment zone. <br> <br>Answer YES if: the Play world you visited is free from the following: <br>a) More than 2 pieces of litter such as papers, plastic bags, paper bags, drink bottles or cups, wrappers or any other form of rubbish <br>b) Liquid spills (drinks, water, etc) <br>c) Dry spills (food scraps, crumbs, sultanas, crackers, etc) <br>d) Dust, grime or dirt build up on the play surfaces and in corners and/or between vinyl netting <br>e) Handprints and build up of dirt and smears on doors, panels and signage
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Is the concierge desk clean? Inspect a Concierge Desk. <br> <br>Answer YES if; the Concierge Desk is: <br>a) Free of visible build up of dust and dirt <br>b) Free from more than 2 smear greater than 5cm <br>c) Free from graffiti or vandalism <br>d) Well polished
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Were the kiddie carts, mobile shoppers and other equipment clean and well presented? Examine the mobility equipment located at the Concierge Desk. <br> <br>Answer YES if: Each piece of equipment is: <br>a) Free from more than 2 marks or smears greater than 5 cm <br>b) Free from crumbs or rubbish in the basket <br>c) Free from a visible build-up of dust.
Restrooms
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Are the ceiling, ceiling vents and lights clean? Inspect the ceiling, ceiling vents, lights and pipes in the restroom. Ceiling vents include extractor fans and air conditioning vents. <br> <br>Answer YES if: all ceiling surfaces, vents, pipes and lights are free from: <br>a) Build up of dirt or grime in corners <br>b) Cobwebs, dead insects or hair balls <br>c) Visible dust build-up covering more than 10% of each item (ceiling, vents or lights) and more than 1mm thick <br>d) Scuffs or smears longer than 5cm <br>e) Discolouration or stains measuring more than 5cm in diameter <br>f) Cleaning product build up
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Are the walls, doors and partitions clean? Please inspect all wall surfaces in the restroom plus the entry door. This includes the wall in the general area and unattended cubicles. <br> <br>Answer YES if: all wall and door surfaces are: <br>a) Free from a build up of dirt or grime <br>b) Free from cobwebs, dead insects or dust <br>c) Free from scuffs or smears longer than 5cm <br>d) Free from discolouration or stains measuring more than 5cm <br>e) Free from cleaning product build up <br>f) More that 15% of grouting free from discolouration or staining <br>g) Free from vandalism (excluding graffiti) <br>I) Tiles polished to a high lustre
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Are the floors clean? Inspect the floor surface in the restroom. This includes the floor in the general area and unattended cubicles. This includes skirting tiles and floor edges. <br> <br>Answer YES if: the floor surface is; <br>a) Free from a build up of dirt, scuffs, smears, dust or grime, including in corners (that is, the floor does not look like it needs a mop) <br>b) Free from discolouration or stains measuring more than 15cm in length <br>c) Free from puddles of water which covers an area greater than 15cm in diameter <br>d) Grouting is free from discolouration or staining; and <br>e) There are less than 2 pieces of paper or rubbish
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Are the mirrors, taps, basins & bench tops clean? Inspect the mirrors, taps, basins, bench tops and change tables in the rest room. <br> <br>Answer YES if: all mirrors, taps, basins, bench tops and change tables meet the standard below. <br>a) Bench tops free from soap overflow greater than 2cm <br>b) Bench tops free from puddles covering an area of 15cm in diameter <br>c) Vanity mirrors free from visible dirt, hairs, dust and make-up (female rest rooms) <br>d) Basins free of smears, soap residue and marks greater than 3cm in length <br>e) Basins are free of dust build up <br>f) Basin drains and taps surrounds free from scale, mould or grime build-up <br>g) Mirrors free from dust and the corners are free from a build up of grime <br>h) Mirrors are free from more than 2 marks and smears greater that 2cm in length <br> <br>Note: Bench tops are where the hand wash basins are located, vanities are where the make-up mirrors are located in the female toilets.
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Are the bins clean, have capacity for more rubbish and lined with the correct bin liner? Inspect rubbish bins in the restroom. <br> <br>Answer YES if: rubbish bins were: <br>a) Free from visible dust, grime, dirt, spills or smears <br>b) Free from discolouration or graffiti <br>c) Free from unpleasant odour; and <br>d) Bin liner in place, secured to the bin and fits the size of the bin.
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Are the rest room toilet bowls, toilet seats, urinals and wall tiles under urinals clean? Check all unattended cubicles in the restroom. <br> <br>Answer YES if: all unattended toilet bowls, seats & urinals are free from: <br>a) A build-up of stains, residue or debris <br>b) A build up of uric acid greater than 4cm on tiles or fittings <br>c) Build up of dust
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Are toilet paper, soap and hand towel dispensers in the restroom clean and well stocked? Check all toilet paper, soap and paper hand towel dispensers in the restroom (check unattended cubicles and soap dispensers). <br> <br>Answer YES if: all toilet paper, soap and paper hand towel dispensers are: <br>a) Free from smears greater than 5cm long <br>b) Free from visible build-up of dust; <br>c) Well stocked: <br> - At least a 1/4 of a roll of toilet paper available in each cubicle <br> - Hand soap available in each dispenser <br> - Paper towels available in at least 50% of dispensers (where hand towel dispensers are provided)
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Does the restroom have a pleasant odour? Answer YES if: upon entry to the restroom: <br>a) There is no unpleasant or offensive odour lingering throughout the entire restroom
Parentsroom
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Are the ceiling, ceiling vents and lights clean? Inspect the ceiling, ceiling vents, lights and pipes in the parents room. Ceiling vents include extractor fans and air conditioning vents. <br> <br>Answer YES if: all ceiling surfaces, vents, pipes and lights are free from: <br>a) Build up of dirt or grime in corners <br>b) Cobwebs, dead insects or hair balls <br>c) Visible dust build-up covering more than 10% of each item (ceiling, vents or lights) and more than 1mm thick <br>d) Scuffs or smears longer than 5cm <br>e) Discolouration or stains measuring more than 5cm in diameter <br>f) Cleaning product build up
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Are the walls, doors and partitions clean? Please inspect all wall surfaces in the parents room plus the entry door. This includes the wall in the general area and unattended cubicles. <br> <br>Answer YES if: all wall surfaces are: <br>a) Free from a build up of dirt or grime <br>b) Free from cobwebs, dead insects or dust <br>c) Free from scuffs or smears longer than 5cm <br>d) Free from discolouration or stains measuring more than 5cm <br>e) Free from cleaning product build up <br>f) More that 15% of grouting free from discolouration or staining <br>g) Free from Graffiti <br>i) Tiles polished to a high lustre
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Are the floors clean? Inspect the floor surface in the parents room. This includes the floor in the general area and unattended cubicles. This includes skirting tiles and floor edges. <br> <br>Answer YES if: the floor surface is free from; <br>a) A build up of dirt, scuffs, smears, dust or grime, including in corners (that is, the floor does not look like it needs a mop) <br>b) Discolouration or stains measuring more than 15cm in length <br>c) Puddles of water which covers an area greater than 15cm in diameter <br>d) Discolouration or staining on the grouting; and <br>e) Less than 2 pieces of paper or rubbish
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Are the mirrors, taps, basins & bench tops clean? Inspect the mirrors, taps, basins, bench tops and change tables in the parents room. <br> <br>Answer YES if: all mirrors, taps, basins, bench tops and change tables meet the standard below. <br>a) Bench tops free from soap overflow greater than 2cm <br>b) Bench tops free from puddles covering an area of 15cm in diameter <br>c) Vanity mirrors free from visible dirt, hairs, dust and make-up (female rest rooms) <br>d) Basins free of smears, soap residue and marks greater than 3cm in length <br>e) Basins are free of dust build up <br>f) Basin drains and taps surrounds free from scale, mould or grime build-up <br>g) Mirrors free from dust and the corners are free from a build up of grime <br>h) Mirrors are free from more than 2 marks and smears greater that 2cm in length
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Are the bins (regular and nappy bins) clean, have capacity for more rubbish and lined with the correct bin liner ? Inspect rubbish and nappy bins in the parents room. <br> <br>Answer YES if: rubbish bins and nappy bins were: <br>a) Free from visible dust, grime, dirt, spills or smears <br>b) Free from discolouration or graffiti <br>c) Free from unpleasant odour; and <br>d) Bin liner in place, secured to the bin and fits the size of the bin. <br>e) Bins are not overflowing
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Are the child / parents toilet bowls & toilet seats clean? Please check the child and parents toilet. <br> <br>Answer YES if: toilet bowls & seats are free from: <br>a) A build-up of stains, residue or debris <br>b) A build up of uric acid greater than 4cm on tiles or fittings <br>c) Build up of dust
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Are toilet paper, soap and hand towel dispensers in the parents room clean and well stocked? Please check all toilet paper, soap and paper hand towel dispensers in the parents room (check unattended cubicles and soap dispensers). <br> <br>Answer YES if: all toilet paper, soap and paper hand towel dispensers are: <br>a) Free from smears greater than 5cm long <br>b) Free from visible build-up of dust <br>c) Well stocked: <br> - At least a 1/4 of a roll of toilet paper available in each cubicle <br> - Hand soap available in each dispenser <br> - Paper towels available in at least 50% of dispensers (where hand towel dispensers are provided)
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Is the microwave/bottle warmer clean? Inspect the outside and inside of the microwave, including glass plate. <br> <br>Answer YES if: the microwave is free from; <br>a) Food spills, splatters, crumbs or smears inside and outside <br>b) Free from milk stains and odour.
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Is the play area tidy and free from rubbish? Inspect the children's play area <br> <br>Answer YES if: the children's play area was clean & tidy, including: <br>a) No more than 3 pieces of paper or rubbish on the floor of the play area <br>b) Children's amusement devices free from smears, marks and dirt build up <br>c) Glass fencing free from no more than 2 handprints or 2 smears
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Does the parents room have a pleasant odour? Answer YES if: upon entry to the parents room: <br>a) There is no unpleasant or offensive odour lingering throughout the entire parents room
BOH
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Is the loading dock clean and well presented? Please examine at least one loading dock. <br> <br>Answer YES if: <br>a) The dock floor is free of a build-up of in-ground grease and dirt <br>b) The dock is free of more than 3 pieces of litter <br>c) 80% of wall surfaces are free from smears, splashes, grease, food stuffs, grime or dirt <br>d) 90% of signage is free from smears, splashes, grease, food stuffs, grime or dirt <br>e) 90% of door surfaces are free from smears, splashes, grease, food stuffs, grime or dirt <br>f) More than 1/2 of the dock is free from a strong offensive odour <br>g) There are less than 2 visible cobwebs.
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Are bins, compactors, traps, drains and equipment on the dock clean? Please inspect waste management equipment on the dock. <br> <br>Answer YES if: 70% of compactors, bins, traps, drains and equipment is <br>a) Free of a build-up of in-ground grease and dirt <br> <br>AND; <br>b) The drains flow freely <br>c) Used cooking oil tanks are free of a build-up of oil on the top and sides.
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Are corridor passageways and service doors clean? Please inspect at least two passageways. <br> <br>Answer YES if: <br>a) There is no build-up of dust, grime or dirt on the floor <br>b) There is no build-up of dust, marks or grime on the walls <br>c) There is no more than 2 instances of graffiti <br>d) More than 90% of light fittings are free from a build-up of dead insects <br>e) More than 90% of the ceiling is free from splatters, grime, dust or marks <br>f) More than 90% of each emergency exit and service doors are free from a build-up of dust, marks or grime and customer facing stainless steel plates are polished where installed.
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Are the emergency exit stairwells clean? Please inspect fire escapes and stairwells. <br> <br>Answer YES if: all fire escapes and stairwells: <br>a) Have less than 4 pieces of litter greater than 10cm x 10cm in each 20sq meter area <br>b) Are free of a significant build up of chewing gum <br>c) Are free of spills and stains greater than 10cm x 10cm in each 20sq meter area <br>d) Stairwells do not have an offensive odour in more than 1/4 of the assessed area <br>e) Are free from a significant build-up of dirt or dust <br>f) Are free from more than two items of graffiti.
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Are the walls and floors in the cleaners room clean? Please inspect at least one cleaners room. <br> <br>Answer YES if: <br>a) There is no a build-up of dust, grime or dirt on the floor <br>b) There is no a build-up of dust, marks or grime on the walls <br>c) More than 90% of the ceiling is free from splatters, grim, dust or marks <br>d) More than 90% of the door surface is free from a build-up of dust, marks or grime and customer facing stainless steel plates are polished where installed.
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Are the floors and ledges in the centre management office clean? Answer YES if the; <br> <br>a) Floors look like they have been vacuumed <br>b) There is no build up of dust or grime on floors, skirting or ledges.
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Are rubbish bins in the centre management office clean and empty? Answer YES if: rubbish bins; <br> <br>a) Are emptied in line with the agreed schedule AND <br>b) Are free of a build up of dirt or grime.
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Is the kitchenette in the centre management office clean and tidy? Answer YES if; <br> <br>a) Floors are swept and mopped in line with the agreed schedule <br>b) Benches are wiped and appear sanitised in line with the agreed schedule <br>c) Dishes are cleaned and stacked away in line with the agreed schedule.
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Is the centre management office glass clean? Answer YES if: the glass is: <br> <br>a) Free from streaks, smears or marks <br>b) Free from a visible build-up of dust or grime covering more than 10% of the fitting, door or glass <br>c) Free from visible past cleaning attempts.
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Is the furniture in the centre management office clean? Answer YES if: the furniture is: <br> <br>a) Free from a build up of dust or grime <br>b) Free from marks and smears <br>c) Polished to a high lustre when required.
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Facilities Manager
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Cleaning Manager
