Information

  • Restaurant #

  • MOD

  • Conducted on

  • Above Restaurant Leader

Restaurant Visit - Boneless

POP

  • Readerboard: 2 pc Boneless combo $4.99; New Boneless Mixed Bucket $14.99.

  • All 3 Boneless window decals posted. Sustain pot pie.

  • Exterior: Boneless DT topper, DT speaker lug-on, DT preview panels, and pole sign posted.

  • Menuboard: New Family meals and classic meals featuring Boneless along with new HBBQ sandwich panel posted.

  • Boneless LE & HE DT & FC LTO panels posted at $4.99 and $14.99/$20.99.

  • Interior: All 3 Boneless tripod banners and register wrap posted.

Cashier Knowledge

  • Cashiers suggesting 2 pc Boneless combo for lunch and 10 pc. Mixed Boneless meal for dinner.

  • Cashiers suggesting Boneless as an add-on for $1.

  • Dialogue card posted at each register and Cashiers are executing.

  • All Cashiers have tried boneless and can describe as "Same great taste as Original Recipe, just without the bones."

  • Describe: "Boneless comes in both white and dark meat and is skinless."

  • All Cashiers can describe $0.25 upcharge, promotion offers, and how to sample Boneless.

  • All Cashiers wearing Boneless button and bounce back coupons included in every order.

  • All Cashiers have seen launch video and commercials.

  • Restaurant has a set day to wear Boneless t-shirts (example: Boneless T-shirt Thursday).

  • All TMs signed off on communication log verifying training complete.

  • All Cashiers passed knowledge test with 100% and tests are filed in office.

Packaging & Holding

  • Boneless on-hand match projections and within hold time.

  • Black tag being used to identify Boneless dark meat.

  • Boneless held in a moist environment (OR cabinet or bottom tier of display)

  • Boneless meets quality standards (taste, temp, color, appearance, and size)

  • Job Aids: 2 color charts, sandwich, and acceptable size job aids posted in appropriate location.

  • 2pc Boneless combo packed in snack box; 10 pc bucket: 6 COB in #6 bucket and 4 Boneless in snack box.

  • Superbox, #6 bucket, and #8 bucket with Boneless graphics in use.

Thawing and Cooking

  • Job Aids: OR breading chart posted at breading table.

  • Boneless thaw projections posted and Boneless thawing match projections.

  • Boneless have thaw time of 48 hours and discard time of 48 hours.

  • Cook is certified in Boneless and executing breading procedures (observe).

  • Breading: white and dark pcs kept separate, break fibers in white meat, remove fat, and discard any bone fragments.

  • Breading: no water before 1st breading, hold for 3 seconds in water after 1st breading, double breaded.

  • Cook racking no more than 8 Boneless per rack and using clamshell rack for Boneless dark meat.

  • Cook racking white meat on bottom and dark meat on top. Cook understands difference in set point buttons.

General Readiness

  • Mclane order updated with Boneless GINs and sufficient inventory in freezer.

  • Restaurant forecasting and scheduling for growth. Restaurant is staffed with 2nd cook if necessary.

  • Restaurant has correct number of fryers in use to handle sales demand.

  • Restaurant has enough full size pans and half racks to meet sales demand.

Big 5

  • Projections / Colored time tags

  • Shift Planner / Floor Management

  • Oil management & tracker

  • Chicken Mastery

  • Cleaning Process

NOTES

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