Information
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Restaurant #
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MOD
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Conducted on
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Above Restaurant Leader
Restaurant Visit - Boneless
POP
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Readerboard: 2 pc Boneless combo $4.99; New Boneless Mixed Bucket $14.99.
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All 3 Boneless window decals posted. Sustain pot pie.
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Exterior: Boneless DT topper, DT speaker lug-on, DT preview panels, and pole sign posted.
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Menuboard: New Family meals and classic meals featuring Boneless along with new HBBQ sandwich panel posted.
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Boneless LE & HE DT & FC LTO panels posted at $4.99 and $14.99/$20.99.
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Interior: All 3 Boneless tripod banners and register wrap posted.
Cashier Knowledge
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Cashiers suggesting 2 pc Boneless combo for lunch and 10 pc. Mixed Boneless meal for dinner.
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Cashiers suggesting Boneless as an add-on for $1.
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Dialogue card posted at each register and Cashiers are executing.
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All Cashiers have tried boneless and can describe as "Same great taste as Original Recipe, just without the bones."
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Describe: "Boneless comes in both white and dark meat and is skinless."
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All Cashiers can describe $0.25 upcharge, promotion offers, and how to sample Boneless.
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All Cashiers wearing Boneless button and bounce back coupons included in every order.
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All Cashiers have seen launch video and commercials.
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Restaurant has a set day to wear Boneless t-shirts (example: Boneless T-shirt Thursday).
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All TMs signed off on communication log verifying training complete.
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All Cashiers passed knowledge test with 100% and tests are filed in office.
Packaging & Holding
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Boneless on-hand match projections and within hold time.
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Black tag being used to identify Boneless dark meat.
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Boneless held in a moist environment (OR cabinet or bottom tier of display)
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Boneless meets quality standards (taste, temp, color, appearance, and size)
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Job Aids: 2 color charts, sandwich, and acceptable size job aids posted in appropriate location.
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2pc Boneless combo packed in snack box; 10 pc bucket: 6 COB in #6 bucket and 4 Boneless in snack box.
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Superbox, #6 bucket, and #8 bucket with Boneless graphics in use.
Thawing and Cooking
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Job Aids: OR breading chart posted at breading table.
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Boneless thaw projections posted and Boneless thawing match projections.
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Boneless have thaw time of 48 hours and discard time of 48 hours.
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Cook is certified in Boneless and executing breading procedures (observe).
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Breading: white and dark pcs kept separate, break fibers in white meat, remove fat, and discard any bone fragments.
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Breading: no water before 1st breading, hold for 3 seconds in water after 1st breading, double breaded.
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Cook racking no more than 8 Boneless per rack and using clamshell rack for Boneless dark meat.
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Cook racking white meat on bottom and dark meat on top. Cook understands difference in set point buttons.
General Readiness
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Mclane order updated with Boneless GINs and sufficient inventory in freezer.
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Restaurant forecasting and scheduling for growth. Restaurant is staffed with 2nd cook if necessary.
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Restaurant has correct number of fryers in use to handle sales demand.
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Restaurant has enough full size pans and half racks to meet sales demand.
Big 5
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Projections / Colored time tags
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Shift Planner / Floor Management
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Oil management & tracker
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Chicken Mastery
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Cleaning Process
NOTES
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