Brand Partner Inspection

• Conducted on

  Date

• Prepared by

• Unit name

External area

• Shop front and fascia clean?

  Yes

  No

  N/A

• Is external logo illuminated and in good working order?

  Yes

  No

  N/A

• Is blade sign illuminated and in good order?

  Yes

  No

  N/A

• Dual Pricing visible in windows?

  Yes

  No

  N/A

• Is all POS material visible on the window professional, to a high standard and relevant

  Yes

  No

  N/A

• Compliant with trading with door open policy? Unless Authorised by LDO

  Yes

  No

  N/A

• F&B ONLY - Is the outside seating terrace clean, well maintained and within their demise?

  Yes

  No

  N/A

Front of house

• Is the store looked after well in terms of housekeeping?

  Yes

  No

  N/A

• Gangways are wheelchair accessible?

  Yes

  No

  N/A

• Staff seen interacting and tasking as appropriate?

  Yes

  No

  N/A

• Are there 2 or more staff working at the same time?

  Yes

  No

  N/A

• Shop floor is free of any personal items I.e food and drink?

  Yes

  No

  N/A

• Radio turned on and working?

  Yes

  No

  N/A

• Are lighting/bulbs all working?

  Yes

  No

  N/A

• Are fire exit running man signs visible?

  Yes

  No

  N/A

Back of house

• Stock room in good order with no visible Health & Safety concerns?

  Yes

  No

  N/A

• Stock is kept minimum 50cm below sprinkler head?

  Yes

  No

  N/A

• Fire panel clear of faults?

  Yes

  No

  N/A

• Fire alarm panel and electric fuse board board clear of combustible items?

  Yes

  No

  N/A

• Does the unit know which day of the week the fire alarm will be checked by LDO

  Yes

  No

  N/A

• Weekly log of fire alarm testing recorded and up to date?

  Yes

  No

  N/A

• Fire exit doors closed and clear of obstruction?

  Yes

  No

  N/A

• Fire exit running man signage visible?

  Yes

  No

  N/A

• Fire extinguishers serviced within last 12 months?

  Yes

  No

  N/A

• Bomb threat and DLP procedure visible?

  Yes

  No

  N/A

• Is the Emergency Procedures and radio call signs displayed?

  Yes

  No

  N/A

• Sense check with a team member on DLP or bomb threat procedure. Did they give you a satisfactory response that they understand?

  Yes

  No

  N/A

• Is the yellow card readily available?

  Yes

  No

  N/A

• Is a fire evacuation map and procedures visible and team aware of evacuation point?

  Yes

  No

  N/A

• Waste segregation memo visible?

  Yes

  No

  N/A

• Ask a team member to explain the waste procedure they adhere to? Was the response sufficient?

  Yes

  No

  N/A

• Are chemicals stored safely?

  Yes

  No

  N/A

• Are first aid boxes fully stocked? F&B outlets stocked with BLUE plasters only.

  Yes

  No

  N/A

• Does the unit have first aiders on site at all times?

  Yes

  No

  N/A

• Is the grab bag available and fully stocked?

  Yes

  No

  N/A

One Wembley Park - Rewards Club

• Is the unit part of the Reward scheme?

  Yes

  No

  N/A

• Is the unit displaying the One Wembley Park roundel?

  Yes

  No

  N/A

• Is the scanner charged?

  Yes

  No

  N/A

• Does the team member know how to add points to a guests account

  Yes

  No

  N/A

• Does the team member know how to sign a guest up?

  Yes

  No

  N/A

Process knowledge

• Discuss with a team member how to process an LDO gift card? Was the answer satisfactory?

  Yes

  No

  N/A

• Discuss with a team member how the dropit process works? Was the answer satisfactory?

  Yes

  No

  N/A

• Are you aware of the permit to work process?

  Yes

  No

  N/A

Documentation

• Does the Unit have a Valid PLI (Public Liability Insurance) certificate.

  Compliant

  Non-Compliant

  N/A

• Please take a photo of the document

  Media

• Realm welcome pack visible?

  Yes

  No

  N/A

• Store risk assessments available and updated within last 12 months?

  Yes

  No

  N/A

• When was it done?

  Date

• Fire risk assessment available and updated within last 12 months?

  Yes

  No

  N/A

• When was it done?

  Date

• Fire alarm service sheets available and valid within last 12 months?

  Yes

  No

  N/A

• When was it done

  Date

• Sprinkler maintenance records available and valid within last 12 months?

  Yes

  No

  N/A

• Select date

  Date

• Emergency lighting servicing records available and valid within last 12 months?

  Yes

  No

  N/A

• When was it done?

  Date

• Air conditioning servicing records available and valid within last 12 months?

  Yes

  No

  N/A

• When was it done?

  Date

• PAT testing completed within last 12 months?

  Yes

  No

  N/A

• Are COSHH data sheets and COSHH risk assessments in place?

  Yes

  No

  N/A

F&B audits only - Put N/A against these questions if auditing retail

• What state is the kitchen in terms of cleanliness and maintenance?

  Good

  Fair

  Poor

  N/A

• Please provide a picture.

  Media

• Do kitchen workers have their hair tied back, wear a hair net or hat?

  Yes

  No

  N/A

• Are all fridge and freezers working, clean (including fridge seals), well ordered internally, with no open containers?

  Yes

  No

  N/A

• Is their evidence of correct date labelling?

  Yes

  No

  N/A

• Is their any out of date food?

  Compliant

  Non-Compliant

  N/A

• Please provide a picture

  Media

• Is their evidence of food separation such as a dedicated raw food fridge or raw products stored below cooked ones in fridges?

  Yes

  No

  N/A

• Is their visible segregation between cooked and raw food in the kitchen? Such as colour coded chopping boards or dedicated raw food prep areas?

  Yes

  No

  N/A

• Is their evidence of a food safety system in place (Such as HACCP/SFBB)?

  Yes

  No

  N/A

• Are hot and cold food temperature records available?

  Yes

  No

  N/A

• Are food probes and wipes available?

  Yes

  No

  N/A

• If there is a food probe but no wipes, do the staff members know how to sanitise the probe down?

  Pass

  Fail

  N/A

• Is their a cleaning schedule in place?

  Yes

  No

  N/A

• Are their dedicated food/equipment wash and hand wash sinks?

  Yes

  No

  N/A

• Are the hand wash basin's in the kitchen, clean and in good working order, is hot water, soap and hand towels available?

  Yes

  No

  N/A

• Are allergen sheets available to customers and up to date?

  Yes

  No

  N/A

• Are staff toilets well looked after, clean and have a ''now please wash your hand'' sign?

  Yes

  No

  N/A

• Grease traps service sheets available?

  Yes

  No

  N/A

• Is the kitchen extract regularly serviced?

  Yes

  No

  N/A

• IS the kitchen extract TR19 form available

  Yes

  No

  N/A

• Pest control records in place?

  Yes

  No

  N/A

• Fire suppression service sheets available?

  Yes

  No

  N/A

• Are staff training records available and up to date?

  Yes

  No

  N/A

• Is the most recent food audit available? What was the result?

  Yes

  No

  N/A

• Are public toilets well looked after?

  Yes

  No

  N/A

• Is food prepared on site, for pre packaged sale (like Pret sandwiches for example)?

  Safe

  At Risk

  N/A

• Does the packaging have the individual allergens printed on the label compliant with Natasha's law

  Safe

  At Risk

  N/A

• Add signature

  Sign