Title Page

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

  • 1. Front and store external. Have all the standards been achieved as shown in the BB document?

  • Please take a photo of high lights or low lights.

  • Comments

  • 2. Front and store internal? Preview the first impression. Does this reflect the standard shown in the BB Document?

  • Please take a photo of high lights or low lights.

  • Comments

  • 3. First 40 Feet Check if the Criteria has been achieved in this area and implemented to compliance and seasonally relevant.

  • Please take a photo of high lights or low lights.

  • Comments

  • 4a. Space and Layout, fixtures. Review the correct equipment used and positioning across all key areas and sections.

  • Please take a photo of high lights or low lights.

  • Comments

  • 4b. Space and Layout Adjacencies Check - are the Adjacencies logical, and make sense to the customer.

  • Please take a photo of high lights or low lights.

  • Comments

  • 5a. Product Presentation - Hard Goods Check products are faced forward, empty outers removed and presentation standards are consistent across all areas.

  • Please take a photo of high lights or low lights.

  • Comments

  • 5b. Product presentation - Hard Goods - POS Has this been implemented to compliance consistency across all areas and in line with the BB document?

  • Please take a photo of high lights or low lights.

  • Comments

  • 5c. Product presentation - Hard Goods - Retail standards Assess the areas in line with the standards shown in the BB document, are they consistent?

  • Please take a photo of high lights or low lights.

  • Comments

  • 5d. Product presentation - Hard Goods - product availability Is this consistent across all areas and merchandised in line with the standards identified in the BB document.

  • Please take a photo of high lights or low lights.

  • Comments

  • 6a. Product presentation - Soft Goods - Presentation standards Is this consistent across all areas and merchandised in line with the standards identified in the BB document.

  • Please take a photo of high lights or low lights.

  • Comments

  • 6b. Product presentation - Soft Goods - Retail Standards Assess the areas in line with the standards shown in the BB document. Are they consistent.

  • Please take a photo of high lights or low lights.

  • Comments

  • 6c. Product Presentation - Soft Goods - VM principles Have the correct principles been implemented across the as shown in the BB document.

  • Please take a photo of high lights or low lights.

  • Comments

  • 6d. Product Presentation - Soft Goods - POS Has this been implemented to compliance consistency across all areas and in line with the BB document.

  • Please take a photo of high lights or low lights.

  • Comments

  • 6e. Product presentation - Soft Goods - Product Availability Is the consistent across all areas and merchandised in line with the standards identified in the BB document?

  • Please take a photo of high lights or low lights.

  • Comments

  • 7a. POS and Ticketing - Navigational Signage Review - are the correct fixtures being used and fitted correctly

  • Please take a photo of high lights or low lights.

  • Comments

  • 7b. POS and Ticketing - navigational signage Has this been implemented to compliance consistency across the store as shown in the BB document.

  • Please take a photo of high lights or low lights.

  • Comments

  • 7c. POS and Ticketing - navigational positioning Are they positioned with clear sight lines - Does this aid the ease of shop for the customer.

  • Please take a photo of high lights or low lights.

  • Comments

  • 8a. Promotional Activity - Action Aisles and end caps Has this been implemented to compliance consistency across all areas as shown in the BB document.

  • Please take a photo of high lights or low lights.

  • Comments

  • 8b. Promotional Activity - POS Has this been implemented to compliance consistency across all areas in line with the Standards shown in the BB document.

  • Please take a photo of high lights or low lights.

  • Comments

  • 8c. Promotional Activity - retail Standards Are all promotional areas implemented in line with the standards shown in the BB document.

  • Please take a photo of high lights or low lights.

  • Comments

  • 8d. Promotional Activity - TLAC Are the areas commercially and seasonally focused.

  • Please take a photo of high lights and low lights

  • Comments

  • 8e. Promotional Activity - Product Availability. Review the standards achieved are they consistent across all areas and merchandised to the standard as shown in the BB document.

  • Please take a photo of high lights and low lights

  • Comments

  • 9a. Customer engagement - Essential Service Areas Are they to Big W standards as shown in the BB Document.

  • Please take photos of the high lights and low lights

  • Comments

  • 9b. Customer service desk.

  • Please take photos of the high lights and low lights

  • Comments

  • 9c. Lay by

  • Please take photos of the high lights and low lights

  • Comments

  • 9d. Checkouts

  • Please take photos of the high lights and low lights

  • Comments

  • 9e. Fitting Rooms

  • Please take photos of the high lights and low lights

  • Comments

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