BTS CCTV Maintenance Certificate

Customer Overview

Job Number

Site Name

Site Address
Camera and Housing

Condition report test

Check that the number of cameras, including lenses, are in accordance with the specification and system record.
Test the camera outputs and re-adjust focus and video levels as required
Clean both camera and housings and ensure lenses are dust free, interior of camera enclosures are clean and dry
Check all glands and seals on external equipment. Inspect integrity of housings, bracketry, enclosures and power supplies
Check the operation of infra-red power supplies and photocells for correct operation
Check for sound physical fixings of all equipment including loosening or corrosion of supports and fixings including towers and brackets
If PTZ or functional dome camera check operation of Pan and Tilt head zoom/focus and iris functions

Report on any changes in camera coverage due to temporary obstructions Ie. Foliage

Conditions/Actions required on above section also add photos below where required.

Any photos required add here for condition/action report
Cables and Wireless Transmission

Condition report test

Check all cables, conduit and Copex's are properly supported and showing no signs of wear
Check termination and resistance of coaxial cables
Check that the signal is free of distortion, tearing, hum bars, EMI, and Rolling.
If wireless links ensure line of sight is still achievable and that there are no obstructions from new buildings, vegetation etc.

Conditions/Actions required on above section also add photos below where required.

Any photos add here for Condition/Action report
Control Equipment

Condition report test

Make sure all video connectors are insulated from conduit and pull boxes
Monitors are free from picture distortion and have correct brightness and contrast.
Check all coaxial / IP connectors for loose connections
Check power connections are not loose or frayed
Check operation of digital video recorders, quad units, switchers, POE, etc and check validity of time and date on recordings
Carry out a test recording and view from the camera including preset positions and check against handover documentation.
If IP systems installed, check network switches, encoders, decoders, NVR's and management of system against back up taken at the time of handover.
Check keyboard operations including Pan, Tilt and Zoom. Focus iris, wipers, presets, auto pan, etc. If PC operated check virtual functionality on the computer

Conditions/Actions required on above also add photos if required below

Any photos add here for condition report
Part Transactions:

Have parts been used?

List materials used including quantities, part description, serial numbers:

Are parts required?

List parts required including part numbers, voltages etc.

Engineers' Time Sheet Summary:
Date and Time on site
Date and Time off site

Number of on site hours:

Number of travel hours:

Customer Acceptance:

Engineers name on behalf of BTS:

BTS Engineers Signature

Customer Acknowledgement (INPUT NAME): I confirm the satisfactory completion of the above maintenance visit.

Customer Job Title:

Customers signature
Office use ONLY:


Invoiced (where applicable):

Actioned by:

Date Closed:

BTS Company Details:

Building Technology Services, 119a Derby Street, Burton-on-Trent, DE14 2LE