Information
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Campus
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Conducted on
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Prepared by
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Business Office Manager
CampusVue Student File Overview
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Have all FA Disbursements Receipts been printed (Run Cash Receipt Report - CampusVue --> Reports --> Student --> Cash Receipts. Verify there is a date posted for all EFT Received)
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Have all Withdrawal Letters been printed within 1 week of due date? (CampusVue --> Reports --> Contact Manager --> Activity Detail)
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Have all VA and Alternative Loans been posted accurately and timely (review EFT Reconciliation spreadsheet posted T:\EFTRecon\2013\Month)?
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Have all VA and Alternative Loan Refunds been posted accurately and timely (review EFT Reconciliation spreadsheet posted T:\EFTRecon\2013\Month)?
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Have all Title IV Credit Balances been reviewed and resolved in a timely manner?
Enrollment Agreements
- Student Sample pulled prior to audit
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Enter Student Name and Number
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Is Student Information (Name, SSN, Address, City/State, Zip, Telephone Number and DOB) Complete / Correct?
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Is Program Information (Title, Total Clock Hours, Total Credit Hours, Total Weeks, Type of Program) Complete / Correct?
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Is Class Information (Start Date, Class Days, Class Time, Completion Date) Complete / Correct?
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Are all Program Costs listed correctly and Accurate?
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Has Student initialed all Terms associated with contract?
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Has the certification statement been dated and signed correctly by the Student?
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Has the Enrollment Agreement been signed by Applicant and School Representative?
Credit Memo's
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Student Sample pulled prior to audit
Credit Memo
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Enter Student Name and Number
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Is Student Name listed correctly?
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Is Student ID listed correctly
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Is Program Name listed correctly?
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Is the Start Date listed correctly?
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Are Program Charges from Catalog Addendum posted correctly?
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Is the Number of Weeks in Program listed correctly?
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Are the AY Weeks posted correctly?
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Are the weeks remaining after credits posted correctly?
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Are taxes posted correctly (including STRF for CA schools)?
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Does the credit memo have all needed signatures and dates?
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Are the Course Names / Numbers listed correctly?
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Are Clock Hours posted correctly?
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Are Clock Hours for Term posted correctly?
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Are the number of weeks in Term correct?
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Have any Non-Tuition Credits been listed correctly?
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Are the Start and End Dates for each AY listed correctly?
Re-entry Within 180 Worksheet
- Student Sample pulled prior to audit
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Enter Student Name and Number
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Is Student Name correct?
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Is Student ID correct?
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Is Program Name listed correctly?
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Are charges posted correctly?
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Are the Weeks Remaining to be Completed upon Reentry posted correctly?
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Are the AY Weeks listed correctly?
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Are the Start and End Dates for each AY listed correctly?
Past Due / Collections
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Review Past Due Accounts over 60 days
Past Due Accounts
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Enter Student name and ID
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How long since the student has made their last payment
- Yes
- No
- N/A
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Has student been contacted? If no, why?
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Has a payment plan been discussed with the student to bring them current?
Campus Processes and procedures
Cash Controls and Processes
Bank Deposits
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Are Checks receieved stamped "For Deposit Only" immeadiately after recieving from the student?
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How often are bank deposits being made?
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Are bank deposits closed out in CampusVue Daily?
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What controls are in place for Bank Deposits
Petty Cash
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Where is the petty cash drawer stored?
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Is the petty cash being signed for when handed out?
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Do the Receipts on file and cash on hand equal the total Petty Cash GL Amount?
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Are all reimbursements being properly coded according to the GL?
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Is the Petty Cash Reconciliation being provided to the Accounting Department on a quartely basis?
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Has Buisness Office Manager read the currenty Petty Cash Policy?
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Are Petty Cash Funds being properly used according to the policy?
Student Collection Process
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Are funds being stored in a safe secure location?
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How often are students contacted about past due amounts?
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Is the Campus President notified about students who are past due over 60 days on a monthly basis?
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What is the campus procedure for collecting payments?
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What procedure is followed for the deposits taken to the bank?
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Are these duties segregated?
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Are reciepts being provided to students to verify payment?
Bad Debt
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Is the bad debt report sent out by Accounting reviewed?
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Have the previous months students that were identified as having the largest increase been contacted?
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Is the Campus President involved in this process?
Inventory
Inventory Process
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What is return policy for your campus?
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Who is recieving inventory?
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Who has access to the inventory / inventory room on campus?
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Are deliveries being match against a Purchase Order?
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Are all items in the order checked prior to recieving the items?
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What is the process for items that are in excess to what was ordered?
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What is the process for recieving inventory?
Work Place
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Who is ordering inventory?
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How often are releases being done in workplace
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What is the procedure for releasing inventory?
Book Margin
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Is the book margin accrual report sent by Accounting at the end of the month being reviewed?
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How often do you communicate book change templates to Accounting?
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How are non-inventory items being coded?
Interviews
Students
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Students
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How is Business Office Customer Service at the Campus?
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Do you have any suggestions that you would like to share?
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What more can the Business office do for the Student Population?
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Enter Student Name and ID
Management Staff
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Enter Name and Department being interviewed
Management
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How would you describe the customer service the BOM and the student body?
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How does the BOM provide assistance to your dept and how does your dept provide assistance to the Business Office?
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Are there any areas that impact your deparment that could use improvement and more assistance from to Buisiness Office.
Campus President / Operation Manager
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Which skillset of the BOM or function of the Business office has been most useful to you and / or the campus
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Which function of the Business Office and / or responsibilities of the Business Office Manager could use the most improvement?
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How would you describe the customer service that the BOM provides the to the campus and student body