Information

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Personnel

Our People

  • Uniform clean, ironed and shirts tucked in

  • Name badges worn

  • Clean Polished shoes, jewellery as per guidelines

  • Staff visible on department giving great service. Staff observed delivering great service

Standards

  • No broken bump stripping or damaged shelf stripping

  • Shelves spotlessly clean with evidence of plan being followed (spot check 1 mod per aisle)

  • Rtc mods clean with only discounted products

  • All products to have a sel justified to the left and new bubbles in place

  • Clipstrips are to wgll with a waterfall effect and labels

  • Stacks are of a correct height with pos

  • Promotion ends display correct triangle pos, all stock is open

  • Wanzel bins have correct lines and pos

  • Panel ends are to wgll

  • Gaps are reviewed and picked throughout the day

  • Frozen wells are cleaned, cases of units deep cleaned, glass clean

Warehouse Standards

  • Wine is broken down by stock under 10 cases in origin, promo and x promo. X promo reviewed for upcoming deals

  • Stock is grouped with signage

  • No waste, reductions or damages to be in the warehouse

  • Warehouses to correct standards and swept...spirits locked in high value cage

Trade

  • Promotion ends to plan displaying correct pos

  • Pocket planner signed off for department

Safe and legal

  • Upto date and rotation planner signed off

  • PDA used for long life code checks with evidence

  • Frozen food log book is completed with clear next steps and no gaps

KPIs

  • Waste delivered to budget

  • Damages delivered to 10%

  • Shrink delivered to budget

  • Stock record errors delivered to 15% or below

  • Mismatch folder is signed off for week and is to green standard

  • Absence is below 3%

  • Team 5 green

  • Delivered allowed overtime without any overspend

  • Staff searches completed

  • Dotcom is 98%, reports have been reviewed

  • Stacks are off a correct height with pos

  • Right for nights is being delivered

Quality

  • Wibi checks completed and No poor quality product on sale, frozen food is regularly reviewed for dumped fresh stock

Range

  • Local choice is below 5%

  • Able to describe the choices made for customers

  • Department is full

  • Able to describe the days gaps and reasons from gapscan

  • Plan in place for low line scans

Result

Result Page

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