Car-X - Courtesy Inspection Review

• Conducted on

  Date

• Prepared by

• FRANCHISEE

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• MARKET

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• Location
  Address

• Technicians

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• Technician

• Franchise Support Manager

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• Technical Field Trainer

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• Instructions
  
  1. Answer the items provided below.
  2. Tap on Notes or Image under each item to add comments or evidence.
  3. To add a Corrective Action, tap on "Action", provide a description, assign to a member, set priority and due date.
  4. Complete audit by providing digital signature.
  5. Share your report by exporting as PDF, Word, Excel or Web Link.

COURTESY INSPECTION REVIEW

• Performs Courtesy Inspections following MAP Guidelines on Vehicles

  Standard

  Opportunity

  Concern

• Inspecting dashboard lights (circling any currently on)

  Standard

  Opportunity

  Concern

• Exterior condition inspected and documented

  Standard

  Opportunity

  Concern

• Wiper blades, lights, and horn inspected

  Standard

  Opportunity

  Concern

• Is Tire inspection section completed? (DOT, size, speed rating, TPMS, air pressure before & after)

  Standard

  Opportunity

  Concern

• Tire Maintenance completed (right rear tire balance inspected)

  Standard

  Opportunity

  Concern

• Alignment Check

  Standard

  Opportunity

  Concern

• Air Filter & Cabin Filters Inspected

  Standard

  Opportunity

  Concern

• Factory scheduled maintenance inspected

  Standard

  Opportunity

  Concern

• Suggested test strips used for all fluid services

  Standard

  Opportunity

  Concern

• Battery Test Completed

  Standard

  Opportunity

  Concern

• All items checked (Engine & Exhaust)

  Standard

  Opportunity

  Concern

• All items checked (Steering & Suspension)

  Standard

  Opportunity

  Concern

• Visual Brake Check Completed

  Standard

  Opportunity

  Concern

• Does store follow MAP guidelines (okay/suggested/required)

  Standard

  Opportunity

  Concern

• Has the manager completed MAP training?

  Yes

  No

• Store manager reviews courtesy inspection with technician prior to customer presentation

  Standard

  Opportunity

  Concern

• Show & Tell at vehicle

  Standard

  Opportunity

  Concern

• Staff completed Courtesy Inspection and MAP Training

  Standard

  Opportunity

  Concern

• Car-X Academy Training (inspections /A4/A5/ ect)

  Standard

  Opportunity

  Concern

• Oil and Wheel Torque Process

  Standard

  Opportunity

  Concern

• DOUBLE-CHECKED FOR ACCURACY

  Yes

  No

• REVIEW 10 COURTESY INSPECTION FORMS

  Yes

  No

• REVIEW 10 COURTESY INSPECTION FORMS

R.O./Invoice#

• REVIEW 10 COURTESY INSPECTION FORMS

  COMPLETE

  INCOMPLETE

• COMMENTS:

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• Summary

• Manager

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