Title Page
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Conducted on
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Franchisee
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Market
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Prepared by
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Location
IMAGE STANDARDS SCORESHEET
EXTERIOR
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Pole Sign
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(Painted, no cracks, illuminated)
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Building Signage to Image Standard
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(Car-X Tire & Auto)(lighting)(store hours posted)
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Building Color
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(Painted, not faded or pealing)
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Building Exterior
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(Maintained, clean, painted)(lighting)
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Bay Doors
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(Rust-free, glass clean)
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Parking Lot
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(Sealed, lined, no potholes, trash-free, weed free)
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Landscaping
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(Grass, shrubs ,mulch, free from trash, leaves)
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Dumpster Area clean
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(Stored/presentable)
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P.O.P./ Bay Banners, Reader Board, & Window Signage
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(Neatly displayed, current offers)
INTERIOR/ WAITING ROOM
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Uncluttered and organized
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Walls (clean, items professionally displayed)
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Sills wiped
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Dust board wiped
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Floors (swept/mopped)
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Windows cleaned/ doors wiped
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Trash cans clean, liners in place
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Sales counter area clean and organized
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Oil service counter mat used (family pack)
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P.O.P Posters and brochures organized and neatly displayed
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Tire displays
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Furniture clean and in good condition
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Coffee Area (fresh) Child Safe
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Adequate coffee supplies (cream, sugar, cups, stir)
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TV, Wi-Fi, Magazines, or Newspaper
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Waiting Room/ Overall Impression Good
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Inside Lighting
CUSTOMER RESTROOM
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Toilet cleaned
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(bowl, base, and tops)
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Sink & mirror clean and wiped down
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(water spots, soap grime, and grease)
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Walls and dust boards wiped
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(including behind toilet)
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Floors swept and mopped
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(cleaning schedule/daily task)
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Trash can with liner clean/emptied
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(cleaning schedule/daily task)
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Lighting working
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(bulbs bright/clean)
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Supplies Stocked
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(Toilet paper, paper towel, soap)
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Working fan and air freshener
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(ventilation/fresh scent)
SHOP BAY AREA
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Bay Floors swept
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(including under shelves, tool boxes and corners)
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Bay Floors scrubbed
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(oil spills cleaned up)
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Shop walls clean
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(painted)
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Shop Lighting Brightly-lit
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(all bulbs illuminated)
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Shop Equipment
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(wiped down and well maintained)
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Shop Lifts
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(lift safety features in use)(no leaks)
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Work Benches
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(clean and organized)
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Tool boxes appearance
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(clean, neatly maintained, and organized)
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Inventory and Storage area
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(clean, neat, and organized)
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Tire Inventory
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(organized and attractively displayed)
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Garbage disposed
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(trash cans, scrap, used tires)
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Air Compressor maintained
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(oil level, air filter, moisture drained)
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Shop Safety features in use
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(fire extinguishers, exit signs, first-aid kits)
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Tool boxes & Tool Carts
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(orderly appearance)
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Staff Area/ Shop Restroom
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(clean)
EMPLOYEES
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Personal Appearance
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(professional/clean shaven)
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Proper Uniform
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(clean, tucked in)
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Safety Shoes
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(slip resistant, steel toe)
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OSHA Safety Awareness (using )
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(safety glasses/tinted welding shield/ gloves)
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Floor mats & Seat covers
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OVERALL RATING OF IMAGE EVALUATION
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EVALUATION:
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MANAGER:
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FRANCHISE SUPPORT MANAGER
