Chorus QA - Copper Reactive Maintenance - July 2015

• CSA

  Select CSA 01 CSA 02 CSA 03 CSA 04 CSA 05 CSA 06 CSA07 CSA 08 CSA 09 CSA10 CSA 11

  • CSA 01
  • CSA 02
  • CSA 03
  • CSA 04
  • CSA 05
  • CSA 06
  • CSA07
  • CSA 08
  • CSA 09
  • CSA10
  • CSA 11

• Job ID

• Job Source

• Address

• Audit date

  Date

• Auditor name

• Auditee name

101. Admin

• 101.01 Job signed off correctly

  P

  N

  C

  R

  N/a

• 101.02 Correct trouble found codes used

  P

  N

  C

  R

  N/a

• 101.03 Correct billing codes used

  P

  N

  C

  R

  N/a

102. Records

• 102.01 Customer information and network details correct, changes updated

  P

  N

  C

  R

  N/a

• 102.02 Cable pair records correct, changes updated

  P

  N

  C

  R

  N/a

103. Customer experience

• 103.01 Customer kept informed during process

  P

  N

  C

  R

  N/a

• 103.02 Technician demonstrated service working

  P

  N

  C

  R

  N/a

104. General workmanship

• 104.01 Ground reinstatement completed to required standard

  P

  N

  C

  R

  N/a

• 104.02 Site tidy, no task waste

  P

  N

  C

  R

  N/a

105. Network element

• 105.01 Work completed in exchange to required standard

  P

  N

  C

  R

  N/a

• 105.02 Cabling work completed to required standard

  P

  N

  C

  R

  N/a

• 105.03 Work completed in cabinet to required standard

  P

  N

  C

  R

  N/a

• 105.04 Work completed at terminals to required standard

  P

  N

  C

  R

  N/a

• 105.05 Service lead terminated and labelled correctly

  P

  N

  C

  R

  N/a

• 105.06 ETP installed correctly, including sealing building penetration

  P

  N

  C

  R

  N/a