Chorus Quality - NGA Live Audit checklist (Dec '15)

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

H&S

• 100.01 Vehicle parked correctly, not obstructing traffic or pedestrians

  P

  N

  C

• 100.02 Correct PPE for tasks undertaken

  P

  N

  C

Admin

• 101.06 Decision tree applied correctly for lead in method

  P

  N

  C

• 101.07 Technical documents available for tasks undertaken

  P

  N

  C

Customer Experience

• 103.02 Technician demonstrated service working

  P

  N

  C

• 103.03 Customer kept informed during the process, including Fibre Install Contact Card left

  P

  N

  C

• 103.04 Install method matches consent brief - customer informed

  P

  N

  C

General Workmanship

• 104.02 Site tidy, no task waste

  P

  N

  C

• 104.05 Completed installation is visually ok

  P

  N

  C

Network Elements

• 105.10 Correct fibre/patch cord/splitter tail management. OFDF, FFP, FAT, ETP, ONT

  P

  N

  C

• 105.11 Correct fibre splicing and connector hygiene/testing demonstrated. OFDF, FFP, FAT, ETP, ONT

  P

  N

  C

• 105.12 Fixtures installed correctly. Internal and external. Pole, surface mount, ETP, ONT/ITP

  P

  N

  C

• 105.13 FF/micro duct/hybrid installed correctly. Internal and external

  P

  N

  C

• 105.14 Best practices undertaken in FFP, Flash 9 and FAT

  P

  N

  C