• 100.01 Vehicle parked correctly, not obstructing traffic or pedestrians

  • 100.02 Correct PPE for tasks undertaken


  • 101.06 Decision tree applied correctly for lead in method

  • 101.07 Technical documents available for tasks undertaken

Customer Experience

  • 103.02 Technician demonstrated service working

  • 103.03 Customer kept informed during the process, including Fibre Install Contact Card left

  • 103.04 Install method matches consent brief - customer informed

General Workmanship

  • 104.02 Site tidy, no task waste

  • 104.05 Completed installation is visually ok

Network Elements

  • 105.10 Correct fibre/patch cord/splitter tail management. OFDF, FFP, FAT, ETP, ONT

  • 105.11 Correct fibre splicing and connector hygiene/testing demonstrated. OFDF, FFP, FAT, ETP, ONT

  • 105.12 Fixtures installed correctly. Internal and external. Pole, surface mount, ETP, ONT/ITP

  • 105.13 FF/micro duct/hybrid installed correctly. Internal and external

  • 105.14 Best practices undertaken in FFP, Flash 9 and FAT

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