Cleanworks Australia

Information

Document No.
Audit Title
Client / Site
Conducted on
Prepared by
Location
Personnel

Entry/Foyer/Reception

Entrance glass - including frame and hardware on both sides
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Floors - vacuuming
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Floors - mopping
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Floors - under and behind furniture
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Floors - edges and corners
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Skirting boards - dusted and wet wiped
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Window sills, frames and ledges (including full height window ledges and window tracks)
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Doors - including glass, door frame, hardware, top of door, air vents and behind door
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Walls - spot cleaned
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Internal glass - spot cleaned
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Power points and light switches - free from dust and marks
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Reception desk - back (reception side) - desk and computer equipment free from dust and marks
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Reception desk - front (customer facing) all surfaces visible to customers free from dust and marks
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Bins - emptied and bin liners changed if required, bin spot cleaned, floor underneath and wall behind bin clean
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All other furniture - free from dust, dirt and marks
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Cobwebs - removed from corners (high and low) and under/around furniture and fittings
Other - please detail anything not covered above
Comments - please provide any compliments and constructive criticism here

Offices, meeting and boardrooms, and common areas

Doors - including glass, door frame, hardware, top of door, air vents and behind door
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Floors - vacuuming
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Floors - mopping
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Floors - under and behind furniture
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Floors - edges and corners
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Skirting boards - dusted and wet wiped
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Window sills, frames and ledges (including full height window ledges and window tracks)
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Walls - spot cleaned
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Internal glass - spot cleaned
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Power points and light switches - free from dust and marks
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Desks - free from dust and marks (where clear) including under keyboard and mouse
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Computer equipment - top, back, sides and bases free from dust, keyboard wiped and tipped upside down to remove debris
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Phones - free from dust and marks; buttons, receiver and cradle wiped over
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General surfaces (including other furniture) - free from dust and marks (all horizontal surfaces to 2m high)
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Whiteboard ledges - free from dust and debris
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Bins - emptied and bin liners changed if required, bin spot cleaned, floor underneath and wall behind bin clean
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Cobwebs - removed from corners (high and low) and under/around furniture and fittings
Other - please detail anything not covered above
Comments - please provide any compliments and constructive criticism here

Kitchens/staff rooms

Cupboard/drawer fronts and handles - spot cleaned, particularly around handles
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Sink - scrubbed<br>
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Sink taps and spout - polished and bases scrubbed to remove build up
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Sink drain - scrubbed, free from build up and coffee stains
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Splashback - visibly wiped over each clean to remove marks and stains, grout cleaned
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Soap dispensers - adequately stocked and cleaned, free from dust and marks on, under and around dispenser
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Hand towel dispenser - adequately stocked and cleaned, free from dust and marks on, under and around dispenser
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Small appliances - wiped over, toaster tray emptied
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Microwave - external surfaces
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Microwave - internal surfaces including top
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Fridge - external surfaces spot cleaned (especially around handles), top free from dust
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Fridge - internal (if applicable)
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Dishes - washed and put away (if applicable)
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Dishwasher - stacked/unstacked, inside clean (if applicable)
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Dishwasher - external surfaces wiped over, streak free
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Stove/oven/hot plates - external - free of dust and marks
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Furniture - wiped over, free of dust and marks
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Kitchen bench tops - visibly clean including under small appliances, canisters and other easy to remove items
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Doors - including glass, door frame, hardware, top of door, air vents and behind door
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Floors - vacuuming
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Floors - mopping
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Floors - under and behind furniture
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Floors - edges and corners
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Skirting boards - dusted and wet wiped
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Window sills, frames and ledges (including full height window ledges and window tracks)
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Walls - spot cleaned
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Internal glass - spot cleaned
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Power points and light switches - free from dust and marks
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General surfaces (including other furniture) - free from dust and marks (all horizontal surfaces to 2m high)
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Bins - emptied and bin liners changed if required, bin spot cleaned, floor underneath and wall behind bin clean
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Cobwebs - removed from corners (high and low) and under/around furniture and fittings
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Other - please detail anything not covered above
Comments - please provide any compliments and constructive criticism here

Toilets

Cubicle walls and doors - spot cleaned including door hardware, dusting of tops of walls and doors
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Toilet seat and lid - both sides clean and free from build up around hinges
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Toilet Cistern - top and flush buttons free from dust and marks
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Toilet bowl and rim - scrubbed and free of dust, marks, stains and build up
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Toilet base and back - free from dust, drop marks and mop marks
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Urinal internal surfaces - visibly clean and free from marks, stains and build up (including shroud/plug)
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Urinal external surfaces - clean and free from dust, drips and marks
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Walls around toilets, urinals and sanitary bins - spot cleaned to remove marks (particularly in men's toilet)
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Toilet paper dispensers - adequately stocked and cleaned, free of dust and marks on, under and around dispenser
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Sanitary bins (Cleanworks) - evidently serviced as per contract schedule, flap clean, external surfaces clean and free of dust, marks and odour
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Basin - internal surfaces, drain and plug - visibly clean and free of soap scum residue, no build up in drain, plug removed and cleaned
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Basin - external surfaces and pipes - free of dust and marks
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Basin - taps and spouts - polished, bases scrubbed to remove build up
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Hand towel dispenser - adequately stocked and cleaned, free of dust and marks on, under and around dispenser
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Hand dryer - free of dust and marks on, under and around hand dryer
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Basin splashback - visibly clean and free of dust, marks and build up, grout scrubbed
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Mirrors - polished and free from dusk, marks and streaks
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Ceiling air vents - dusted and vacuumed to remove dust build up
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Showers - walls, floors and fixtures scrubbed to remove dust, soap scum build up and dirt
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Lockers - fronts spot cleaned, tops free from dust
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Soap dispensers - adequately stocked and cleaned, free of dust and marks on, under and around dispenser
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Benches - wiped over and free of dust and dirt
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Odours - not present/air fresheners operational (if provided by Cleanworks)
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Doors - including glass, door frame, hardware, top of door, air vents and behind door
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Floors - vacuuming
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Floors - mopping
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Floors - under and behind furniture
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Floors - edges and corners
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Skirting boards - dusted and wet wiped
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Window sills, frames and ledges (including full height window ledges and window tracks)
Add media
Walls - spot cleaned
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Internal glass - spot cleaned
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Power points and light switches - free from dust and marks
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General surfaces (including other furniture) - free from dust and marks (all horizontal surfaces to 2m high)
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Bins - emptied and bin liners changed if required, bin spot cleaned, floor underneath and wall behind bin clean
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Cobwebs - removed from corners (high and low) and under/around furniture and fittings
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Other - please detail anything not covered above
Comments - please provide any compliments and constructive criticism here

Exterior areas

Doors - including glass, door frame, hardware, top of door, air vents and behind door
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Floors - vacuuming
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Floors - mopping
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Floors - under and behind furniture
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Floors - edges and corners
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Balustrades/rails - free of dust, dirt and droppings
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Window sills, frames and ledges (including full height window ledges and window tracks)
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Walls - spot cleaned
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Internal glass - spot cleaned
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General surfaces (including other furniture) - free from dust and marks (all horizontal surfaces to 2m high)
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Bins - emptied and bin liners changed if required, bin spot cleaned, floor underneath and wall behind bin clean
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Cobwebs - removed from corners (high and low) and under/around furniture and fittings
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Other - please detail anything not covered above
Comments - please provide any compliments and constructive criticism here

Professionalism

Communication diary - being used appropriately and professionally
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Communication - cleaner communicating professionally with client and Cleanworks management
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Cleaning specifications - being met constantly
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Other - please detail anything not covered above
Comments - please provide any compliments and constructive criticism here

Health and safety

Cleaners room - tidy, organised, clean (including sink)
Cleaners trolly - tidy, organised, clean
Equipment - clean, well maintained
Cleaning chemicals - diluted correctly
Test and tag - all electrical items in date
Uniform and PPE - cleaner dressed professionally with clean, well maintained clothing, shoes, socks and appropriate PPE
Site inductions - all staff inducted as per site requirements
Hazard prevention and reporting - hazards prevented where possible and reported to Cleanworks if they occur
Other - please detail anything not covered above
Comments - please provide any compliments and constructive criticism here