Entry/Foyer/Reception

  • Entrance glass - including frame and hardware on both sides

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  • Floors - vacuuming

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  • Floors - mopping

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  • Floors - under and behind furniture

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  • Floors - edges and corners

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  • Skirting boards - dusted and wet wiped

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  • Window sills, frames and ledges (including full height window ledges and window tracks)

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  • Doors - including glass, door frame, hardware, top of door, air vents and behind door

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  • Walls - spot cleaned

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  • Internal glass - spot cleaned

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  • Power points and light switches - free from dust and marks

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  • Reception desk - back (reception side) - desk and computer equipment free from dust and marks

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  • Reception desk - front (customer facing) all surfaces visible to customers free from dust and marks

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  • Bins - emptied and bin liners changed if required, bin spot cleaned, floor underneath and wall behind bin clean

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  • All other furniture - free from dust, dirt and marks

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  • Cobwebs - removed from corners (high and low) and under/around furniture and fittings

  • Other - please detail anything not covered above

  • Comments - please provide any compliments and constructive criticism here

Offices, meeting and boardrooms, and common areas

  • Doors - including glass, door frame, hardware, top of door, air vents and behind door

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  • Floors - vacuuming

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  • Floors - mopping

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  • Floors - under and behind furniture

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  • Floors - edges and corners

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  • Skirting boards - dusted and wet wiped

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  • Window sills, frames and ledges (including full height window ledges and window tracks)

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  • Walls - spot cleaned

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  • Internal glass - spot cleaned

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  • Power points and light switches - free from dust and marks

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  • Desks - free from dust and marks (where clear) including under keyboard and mouse

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  • Computer equipment - top, back, sides and bases free from dust, keyboard wiped and tipped upside down to remove debris

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  • Phones - free from dust and marks; buttons, receiver and cradle wiped over

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  • General surfaces (including other furniture) - free from dust and marks (all horizontal surfaces to 2m high)

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  • Whiteboard ledges - free from dust and debris

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  • Bins - emptied and bin liners changed if required, bin spot cleaned, floor underneath and wall behind bin clean

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  • Cobwebs - removed from corners (high and low) and under/around furniture and fittings

  • Other - please detail anything not covered above

  • Comments - please provide any compliments and constructive criticism here

Kitchens/staff rooms

  • Cupboard/drawer fronts and handles - spot cleaned, particularly around handles

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  • Sink - scrubbed<br>

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  • Sink taps and spout - polished and bases scrubbed to remove build up

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  • Sink drain - scrubbed, free from build up and coffee stains

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  • Splashback - visibly wiped over each clean to remove marks and stains, grout cleaned

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  • Soap dispensers - adequately stocked and cleaned, free from dust and marks on, under and around dispenser

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  • Hand towel dispenser - adequately stocked and cleaned, free from dust and marks on, under and around dispenser

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  • Small appliances - wiped over, toaster tray emptied

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  • Microwave - external surfaces

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  • Microwave - internal surfaces including top

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  • Fridge - external surfaces spot cleaned (especially around handles), top free from dust

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  • Fridge - internal (if applicable)

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  • Dishes - washed and put away (if applicable)

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  • Dishwasher - stacked/unstacked, inside clean (if applicable)

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  • Dishwasher - external surfaces wiped over, streak free

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  • Stove/oven/hot plates - external - free of dust and marks

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  • Furniture - wiped over, free of dust and marks

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  • Kitchen bench tops - visibly clean including under small appliances, canisters and other easy to remove items

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  • Doors - including glass, door frame, hardware, top of door, air vents and behind door

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  • Floors - vacuuming

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  • Floors - mopping

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  • Floors - under and behind furniture

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  • Floors - edges and corners

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  • Skirting boards - dusted and wet wiped

  • Add media

  • Window sills, frames and ledges (including full height window ledges and window tracks)

  • Add media

  • Walls - spot cleaned

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  • Internal glass - spot cleaned

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  • Power points and light switches - free from dust and marks

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  • General surfaces (including other furniture) - free from dust and marks (all horizontal surfaces to 2m high)

  • Add media

  • Bins - emptied and bin liners changed if required, bin spot cleaned, floor underneath and wall behind bin clean

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  • Cobwebs - removed from corners (high and low) and under/around furniture and fittings

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  • Other - please detail anything not covered above

  • Comments - please provide any compliments and constructive criticism here

Toilets

  • Cubicle walls and doors - spot cleaned including door hardware, dusting of tops of walls and doors

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  • Toilet seat and lid - both sides clean and free from build up around hinges

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  • Toilet Cistern - top and flush buttons free from dust and marks

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  • Toilet bowl and rim - scrubbed and free of dust, marks, stains and build up

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  • Toilet base and back - free from dust, drop marks and mop marks

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  • Urinal internal surfaces - visibly clean and free from marks, stains and build up (including shroud/plug)

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  • Urinal external surfaces - clean and free from dust, drips and marks

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  • Walls around toilets, urinals and sanitary bins - spot cleaned to remove marks (particularly in men's toilet)

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  • Toilet paper dispensers - adequately stocked and cleaned, free of dust and marks on, under and around dispenser

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  • Sanitary bins (Cleanworks) - evidently serviced as per contract schedule, flap clean, external surfaces clean and free of dust, marks and odour

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  • Basin - internal surfaces, drain and plug - visibly clean and free of soap scum residue, no build up in drain, plug removed and cleaned

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  • Basin - external surfaces and pipes - free of dust and marks

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  • Basin - taps and spouts - polished, bases scrubbed to remove build up

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  • Hand towel dispenser - adequately stocked and cleaned, free of dust and marks on, under and around dispenser

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  • Hand dryer - free of dust and marks on, under and around hand dryer

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  • Basin splashback - visibly clean and free of dust, marks and build up, grout scrubbed

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  • Mirrors - polished and free from dusk, marks and streaks

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  • Ceiling air vents - dusted and vacuumed to remove dust build up

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  • Showers - walls, floors and fixtures scrubbed to remove dust, soap scum build up and dirt

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  • Lockers - fronts spot cleaned, tops free from dust

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  • Soap dispensers - adequately stocked and cleaned, free of dust and marks on, under and around dispenser

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  • Benches - wiped over and free of dust and dirt

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  • Odours - not present/air fresheners operational (if provided by Cleanworks)

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  • Doors - including glass, door frame, hardware, top of door, air vents and behind door

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  • Floors - vacuuming

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  • Floors - mopping

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  • Floors - under and behind furniture

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  • Floors - edges and corners

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  • Skirting boards - dusted and wet wiped

  • Add media

  • Window sills, frames and ledges (including full height window ledges and window tracks)

  • Add media

  • Walls - spot cleaned

  • Add media

  • Internal glass - spot cleaned

  • Add media

  • Power points and light switches - free from dust and marks

  • Add media

  • General surfaces (including other furniture) - free from dust and marks (all horizontal surfaces to 2m high)

  • Add media

  • Bins - emptied and bin liners changed if required, bin spot cleaned, floor underneath and wall behind bin clean

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  • Cobwebs - removed from corners (high and low) and under/around furniture and fittings

  • Add media

  • Other - please detail anything not covered above

  • Comments - please provide any compliments and constructive criticism here

Exterior areas

  • Doors - including glass, door frame, hardware, top of door, air vents and behind door

  • Add media

  • Floors - vacuuming

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  • Floors - mopping

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  • Floors - under and behind furniture

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  • Floors - edges and corners

  • Add media

  • Balustrades/rails - free of dust, dirt and droppings

  • Add media

  • Window sills, frames and ledges (including full height window ledges and window tracks)

  • Add media

  • Walls - spot cleaned

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  • Internal glass - spot cleaned

  • Add media

  • General surfaces (including other furniture) - free from dust and marks (all horizontal surfaces to 2m high)

  • Add media

  • Bins - emptied and bin liners changed if required, bin spot cleaned, floor underneath and wall behind bin clean

  • Add media

  • Cobwebs - removed from corners (high and low) and under/around furniture and fittings

  • Add media

  • Other - please detail anything not covered above

  • Comments - please provide any compliments and constructive criticism here

Professionalism

  • Communication diary - being used appropriately and professionally

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  • Communication - cleaner communicating professionally with client and Cleanworks management

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  • Cleaning specifications - being met constantly

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  • Other - please detail anything not covered above

  • Comments - please provide any compliments and constructive criticism here

Health and safety

  • Cleaners room - tidy, organised, clean (including sink)

  • Cleaners trolly - tidy, organised, clean

  • Equipment - clean, well maintained

  • Cleaning chemicals - diluted correctly

  • Test and tag - all electrical items in date

  • Uniform and PPE - cleaner dressed professionally with clean, well maintained clothing, shoes, socks and appropriate PPE

  • Site inductions - all staff inducted as per site requirements

  • Hazard prevention and reporting - hazards prevented where possible and reported to Cleanworks if they occur

  • Other - please detail anything not covered above

  • Comments - please provide any compliments and constructive criticism here

Security

  • Locking and alarms - all doors locked and alarms set properly

  • Other - please detail anything not covered above

  • Comments - please provide any compliments and constructive criticism here

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