Title Page
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Store Name / Number:
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Conducted on
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Prepared by
Produce
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What colleagues did you speak to on the department?
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Can you tell me what the current top Shrink line is since MST for your Department?
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Can you talk to me about the Department Stock Loss plan / Deep Dive plan?
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Can you tell me what was the top Shrink line was at your last MST for your Department?<br><br>(New title is: Deep Dive Action Plan)
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When was the last time your Manager / Team Support went through the Shrink Dashboard with you?
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How often does your Manager discuss Department Shrink issues either in a Take 5 or Team 5 or Department Huddle and discuss what impact you can have on reducing store Shrinkage?<br><br>(Green is with the last 2 week, Amber 3 Week, Red longer)
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Have you see the Unusual Suspects DVD in the last 6 months?
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Have you completed the E-Learning For Waste on the Computer?<br><br>(This question can be asked if any colleague on department as All should have completed e-learning)
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Can you tell we the importance of the final label when doing loose reductions?<br><br>(Please ensure this question is asked of the person who does reductions today)
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Can you tell me what you would do if you have seen someone suspicious?<br><br>(Only Red or Green, use the Unusual Suspects DVD for correct answer)
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Can you tell me what the Protector Line is and how it works?<br>Do you know where to get the number if you needed it?<br><br>(They need to tell you where they can get the number or have it)
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Have you gone through the Shrink Dashboard with the colleague?
- Yes
- No
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Have you told them to speak to they Manager every week about the Shrink Dashboard and the information is updated every Friday?
- Yes
- No
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Is the colleague now aware of the top Shrink lines?
- Yes
- No
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Colleague to Sign the above has been discussed with them today
Fresh
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What colleagues did you speak to on the department?
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Can you tell me what the current top Shrink line is since MST for your Department?
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Can you talk to me about the Department Stock Loss plan / Deep Dive plan?
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Can you tell me what was the top Shrink line was at your last MST for your Department?<br><br>(New title is: Deep Dive Action Plan)
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When was the last time your Manager / Team Support went through the Shrink Dashboard with you?
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How often does your Manager discuss Department Shrink issues either in a Take 5 or Team 5 or Department Huddle and discuss what impact you can have on reducing store Shrinkage?<br><br>(Green is with the last 2 week, Amber 3 Week, Red longer)
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Have you see the Unusual Suspects DVD in the last 6 months?
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Have you completed the E-Learning For Waste on the Computer?<br><br>(This question can be asked if any colleague on department as All should have completed e-learning)
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Can you tell me what you would do if you have seen someone suspicious?<br><br>(Only Red or Green, use the Unusual Suspects DVD for correct answer)
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Can you tell me what the Protector Line is and how it works?<br>Do you know where to get the number if you needed it?<br><br>(They need to tell you where they can get the number or have it)
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Have you gone through the Shrink Dashboard with the colleague?
- Yes
- No
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Have you told them to speak to they Manager every week about the Shrink Dashboard and the information is updated every Friday?
- Yes
- No
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Is the colleague now aware of the top Shrink lines?
- Yes
- No
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Colleague to Sign the above has been discussed with them today
Counters (Deli, Fish or Meat)
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What colleagues did you speak to on the department?
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Can you tell me what the current top Shrink line is since MST for your Department?
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Can you talk to me about the Department Stock Loss plan / Deep Dive plan?
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Can you tell me what was the top Shrink line was at your last MST for your Department?<br><br>(New title is: Deep Dive Action Plan)
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When was the last time your Manager / Team Support went through the Shrink Dashboard with you?
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How often does your Manager discuss Department Shrink issues either in a Take 5 or Team 5 or Department Huddle and discuss what impact you can have on reducing store Shrinkage?<br><br>(Green is with the last 2 week, Amber 3 Week, Red longer)
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Have you see the Unusual Suspects DVD in the last 6 months?
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Have you completed the E-Learning For Waste on the Computer?<br><br>(This question can be asked if any colleague on department as All should have completed e-learning)
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Can you tell me what you would do if you have seen someone suspicious?<br><br>(Only Red or Green, use the Unusual Suspects DVD for correct answer)
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Can you tell me what the Protector Line is and how it works?<br>Do you know where to get the number if you needed it?<br><br>(They need to tell you where they can get the number or have it)
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Can you tell me how to record the Waste from stock that is put out for customer tasting?
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Have you gone through the Shrink Dashboard with the colleague?
- Yes
- No
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Have you told them to speak to they Manager every week about the Shrink Dashboard and the information is updated every Friday?
- Yes
- No
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Is the colleague now aware of the top Shrink lines?
- Yes
- No
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Colleague to Sign the above has been discussed with them today
Bakery
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What colleagues did you speak to on the department?
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Can you tell me what the current top Shrink line is since MST for your Department?
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Can you talk to me about the Department Stock Loss plan / Deep Dive plan?
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Can you tell me what was the top Shrink line was at your last MST for your Department?<br><br>(New title is: Deep Dive Action Plan)
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When was the last time your Manager / Team Support went through the Shrink Dashboard with you?
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How often does your Manager discuss Department Shrink issues either in a Take 5 or Team 5 or Department Huddle and discuss what impact you can have on reducing store Shrinkage?<br><br>(Green is with the last 2 week, Amber 3 Week, Red longer)
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Have you see the Unusual Suspects DVD in the last 6 months?
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Have you completed the E-Learning For Waste on the Computer?<br><br>(This question can be asked if any colleague on department as All should have completed e-learning)
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Can you tell me what you would do if you have seen someone suspicious?<br><br>(Only Red or Green, use the Unusual Suspects DVD for correct answer)
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Can you tell me what the Protector Line is and how it works?<br>Do you know where to get the number if you needed it?<br><br>(They need to tell you where they can get the number or have it)
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Can you tell me how to record the Waste from stock that is put out for customer tasting?
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Have you gone through the Shrink Dashboard with the colleague?
- Yes
- No
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Have you told them to speak to they Manager every week about the Shrink Dashboard and the information is updated every Friday?
- Yes
- No
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Is the colleague now aware of the top Shrink lines?
- Yes
- No
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Colleague to Sign the above has been discussed with them today
Grocery
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What colleagues did you speak to on the department?
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Can you tell me what the current top Shrink line is since MST for your Department?
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Can you talk to me about the Department Stock Loss plan / Deep Dive plan?
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Can you tell me what was the top Shrink line was at your last MST for your Department?<br><br>(New title is: Deep Dive Action Plan)
-
When was the last time your Manager / Team Support went through the Shrink Dashboard with you?
-
How often does your Manager discuss Department Shrink issues either in a Take 5 or Team 5 or Department Huddle and discuss what impact you can have on reducing store Shrinkage?<br><br>(Green is with the last 2 week, Amber 3 Week, Red longer)
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Have you see the Unusual Suspects DVD in the last 6 months?
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Can you tell me what you would do if you have seen someone suspicious?<br><br>(Only Red or Green, use the Unusual Suspects DVD for correct answer)
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Can you tell me what the Protector Line is and how it works?<br>Do you know where to get the number if you needed it?<br><br>(They need to tell you where they can get the number or have it)
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Have you gone through the Shrink Dashboard with the colleague?
- Yes
- No
-
Have you told them to speak to they Manager every week about the Shrink Dashboard and the information is updated every Friday?
- Yes
- No
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Is the colleague now aware of the top Shrink lines?
- Yes
- No
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Colleague to Sign the above has been discussed with them today
Wines & Spirits
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What colleagues did you speak to on the department?
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Can you tell me what the current top Shrink line is since MST for your Department?
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Can you talk to me about the Department Stock Loss plan / Deep Dive plan?
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Can you tell me what was the top Shrink line was at your last MST for your Department?<br><br>(New title is: Deep Dive Action Plan)
-
When was the last time your Manager / Team Support went through the Shrink Dashboard with you?
-
How often does your Manager discuss Department Shrink issues either in a Take 5 or Team 5 or Department Huddle and discuss what impact you can have on reducing store Shrinkage?<br><br>(Green is with the last 2 week, Amber 3 Week, Red longer)
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Have you see the Unusual Suspects DVD in the last 6 months?
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Can you tell me what you would do if you have seen someone suspicious?<br><br>(Only Red or Green, use the Unusual Suspects DVD for correct answer)
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Can you tell me what the Protector Line is and how it works?<br>Do you know where to get the number if you needed it?<br><br>(They need to tell you where they can get the number or have it)
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Do you get feedback and Next Steps from the product Protection Audit from your Manager / Duty<br>manager?
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Have you gone through the Shrink Dashboard with the colleague?
- Yes
- No
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Have you told them to speak to they Manager every week about the Shrink Dashboard and the information is updated every Friday?
- Yes
- No
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Is the colleague now aware of the top Shrink lines?
- Yes
- No
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Colleague to Sign the above has been discussed with them today
Non Food
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What colleagues did you speak to on the department?
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Can you tell me what the current top Shrink line is since MST for your Department?
-
Can you talk to me about the Department Stock Loss plan / Deep Dive plan?
-
Can you tell me what was the top Shrink line was at your last MST for your Department?<br><br>(New title is: Deep Dive Action Plan)
-
When was the last time your Manager / Team Support went through the Shrink Dashboard with you?
-
How often does your Manager discuss Department Shrink issues either in a Take 5 or Team 5 or Department Huddle and discuss what impact you can have on reducing store Shrinkage?<br><br>(Green is with the last 2 week, Amber 3 Week, Red longer)
-
Have you see the Unusual Suspects DVD in the last 6 months?
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Can you tell me what you would do if you have seen someone suspicious?<br><br>(Only Red or Green, use the Unusual Suspects DVD for correct answer)
-
Can you tell me what the Protector Line is and how it works?<br>Do you know where to get the number if you needed it?<br><br>(They need to tell you where they can get the number or have it)
-
Do you get feedback and Next Steps from the product Protection Audit from your Manager / Duty<br>manager?
-
Have you gone through the Shrink Dashboard with the colleague?
- Yes
- No
-
Have you told them to speak to they Manager every week about the Shrink Dashboard and the information is updated every Friday?
- Yes
- No
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Is the colleague now aware of the top Shrink lines?
- Yes
- No
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Colleague to Sign the above has been discussed with them today
Clothing
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What colleagues did you speak to on the department?
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Can you tell me what the current top Shrink line is since MST for your Department?
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Can you talk to me about the Department Stock Loss plan / Deep Dive plan?
-
Can you tell me what was the top Shrink line was at your last MST for your Department?<br><br>(New title is: Deep Dive Action Plan)
-
When was the last time your Manager / Team Support went through the Shrink Dashboard with you?
-
How often does your Manager discuss Department Shrink issues either in a Take 5 or Team 5 or Department Huddle and discuss what impact you can have on reducing store Shrinkage?<br><br>(Green is with the last 2 week, Amber 3 Week, Red longer)
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Have you see the Unusual Suspects DVD in the last 6 months?
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Can you tell me what you would do if you have seen someone suspicious?<br><br>(Only Red or Green, use the Unusual Suspects DVD for correct answer)
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Can you tell me what the Protector Line is and how it works?<br>Do you know where to get the number if you needed it?<br><br>(They need to tell you where they can get the number or have it)
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Do you get feedback and Next Steps from the product Protection Audit from your Manager / Duty<br>manager?
-
Have you gone through the Shrink Dashboard with the colleague?
- Yes
- No
-
Have you told them to speak to they Manager every week about the Shrink Dashboard and the information is updated every Friday?
- Yes
- No
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Is the colleague now aware of the top Shrink lines?
- Yes
- No
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Colleague to Sign the above has been discussed with them today
High Street Services
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What colleagues did you speak to on the department?
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Can you tell me what the current top Shrink line is since MST for your Department?
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Can you talk to me about the Department Stock Loss plan / Deep Dive plan?
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Can you tell me what was the top Shrink line was at your last MST for your Department?<br><br>(New title is: Deep Dive Action Plan)
-
When was the last time your Manager / Team Support went through the Shrink Dashboard with you?
-
How often does your Manager discuss Department Shrink issues either in a Take 5 or Team 5 or Department Huddle and discuss what impact you can have on reducing store Shrinkage?<br><br>(Green is with the last 2 week, Amber 3 Week, Red longer)
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Have you see the Unusual Suspects DVD in the last 6 months?
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Can you tell me what you would do if you have seen someone suspicious?<br><br>(Only Red or Green, use the Unusual Suspects DVD for correct answer)
-
Can you tell me what the Protector Line is and how it works?<br>Do you know where to get the number if you needed it?<br><br>(They need to tell you where they can get the number or have it)
-
Have you gone through the Shrink Dashboard with the colleague?
- Yes
- No
-
Have you told them to speak to they Manager every week about the Shrink Dashboard and the information is updated every Friday?
- Yes
- No
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Is the colleague now aware of the top Shrink lines?
- Yes
- No
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Colleague to Sign the above has been discussed with them today
Front End
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What colleagues did you speak to on the department?
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Can you tell me what the current top Shrink line is since MST for your Department?
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When was the last time your Manager / Team Support went through the Shrink Dashboard with you?
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How often does your Manager discuss Department Shrink issues either in a Take 5 or Team 5 or Department Huddle and discuss what impact you can have on reducing store Shrinkage?<br><br>(Green is with the last 2 week, Amber 3 Week, Red longer)
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Have you see the Unusual Suspects DVD in the last 6 months?
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Can you tell me what you would do if you have seen someone suspicious?<br><br>(Only Red or Green, use the Unusual Suspects DVD for correct answer)
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Can you tell me what the Protector Line is and how it works?<br>Do you know where to get the number if you needed it?<br><br>(They need to tell you where they can get the number or have it)
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How should you lock down a till?<br><br>(Till draw put on, De-Tagger locked, Gate closed and sealed - Green all correct, Amber 1 wrong, Red more than one wrong)
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Colleague to Sign the above has been discussed with them today
Stock Control ( Food or Non Food)
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What colleagues did you speak to on the department?
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When was the last time your Manager / Team Support went through the Shrink Dashboard with you?
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How often does your Manager discuss Department Shrink issues either in a Take 5 or Team 5 or Department Huddle and discuss what impact you can have on reducing store Shrinkage?<br><br>(Green is with the last 2 week, Amber 3 Week, Red longer)
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Have you see the Unusual Suspects DVD in the last 6 months?
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Can you tell me what you would do if you have seen someone suspicious?<br><br>(Only Red or Green, use the Unusual Suspects DVD for correct answer)
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Can you tell me what the Protector Line is and how it works?<br>Do you know where to get the number if you needed it?<br><br>(They need to tell you where they can get the number or have it)
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Colleague to Sign the above has been discussed with them today
Pharmacy
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What colleagues did you speak to on the department?
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Can you tell me what the current top Shrink line is since MST for your Department?
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When was the last time your Manager / Team Support went through the Shrink Dashboard with you?
-
How often does your Manager discuss Department Shrink issues either in a Take 5 or Team 5 or Department Huddle and discuss what impact you can have on reducing store Shrinkage?<br><br>(Green is with the last 2 week, Amber 3 Week, Red longer)
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Have you see the Unusual Suspects DVD in the last 6 months?
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Can you tell me what you would do if you have seen someone suspicious?<br><br>(Only Red or Green, use the Unusual Suspects DVD for correct answer)
-
Can you tell me what the Protector Line is and how it works?<br>Do you know where to get the number if you needed it?<br><br>(They need to tell you where they can get the number or have it)
-
Have you gone through the Shrink Dashboard with the colleague?
- Yes
- No
-
Have you told them to speak to they Manager every week about the Shrink Dashboard and the information is updated every Friday?
- Yes
- No
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Is the colleague now aware of the top Shrink lines?
- Yes
- No
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Colleague to Sign the above has been discussed with them today
Optical
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What colleagues did you speak to on the department?
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Can you tell me what the current top Shrink line is since MST for your Department?
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When was the last time your Manager / Team Support went through the Shrink Dashboard with you?
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How often does your Manager discuss Department Shrink issues either in a Take 5 or Team 5 or Department Huddle and discuss what impact you can have on reducing store Shrinkage?<br><br>(Green is with the last 2 week, Amber 3 Week, Red longer)
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Have you see the Unusual Suspects DVD in the last 6 months?
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Can you tell me what you would do if you have seen someone suspicious?<br><br>(Only Red or Green, use the Unusual Suspects DVD for correct answer)
-
Can you tell me what the Protector Line is and how it works?<br>Do you know where to get the number if you needed it?<br><br>(They need to tell you where they can get the number or have it)
-
Have you gone through the Shrink Dashboard with the colleague?
- Yes
- No
-
Have you told them to speak to they Manager every week about the Shrink Dashboard and the information is updated every Friday?
- Yes
- No
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Is the colleague now aware of the top Shrink lines?
- Yes
- No
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Colleague to Sign the above has been discussed with them today
Tesco Mobile
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What colleagues did you speak to on the department?
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Can you tell me what the current top Shrink line is since MST for your Department?
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Can you talk to me about the Department Stock Loss plan / Deep Dive plan?
-
Can you tell me what was the top Shrink line was at your last MST for your Department?<br><br>(New title is: Deep Dive Action Plan)
-
When was the last time your Manager / Team Support went through the Shrink Dashboard with you?
-
How often does your Manager discuss Department Shrink issues either in a Take 5 or Team 5 or Department Huddle and discuss what impact you can have on reducing store Shrinkage?<br><br>(Green is with the last 2 week, Amber 3 Week, Red longer)
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Have you see the Unusual Suspects DVD in the last 6 months?
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Can you tell me what you would do if you have seen someone suspicious?<br><br>(Only Red or Green, use the Unusual Suspects DVD for correct answer)
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Can you tell me what the Protector Line is and how it works?<br>Do you know where to get the number if you needed it?<br><br>(They need to tell you where they can get the number or have it)
-
Have you gone through the Shrink Dashboard with the colleague?
- Yes
- No
-
Have you told them to speak to they Manager every week about the Shrink Dashboard and the information is updated every Friday?
- Yes
- No
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Is the colleague now aware of the top Shrink lines?
- Yes
- No
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Colleague to Sign the above has been discussed with them today
Home Shopping
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What colleagues did you speak to on the department?
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Can you tell me what the current top Shrink line is since MST for your Department?
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When was the last time your Manager / Team Support went through the Shrink Dashboard with you?
-
How often does your Manager discuss Department Shrink issues either in a Take 5 or Team 5 or Department Huddle and discuss what impact you can have on reducing store Shrinkage?<br><br>(Green is with the last 2 week, Amber 3 Week, Red longer)
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Have you see the Unusual Suspects DVD in the last 6 months?
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Can you tell me what you would do if you have seen someone suspicious?<br><br>(Only Red or Green, use the Unusual Suspects DVD for correct answer)
-
Can you tell me what the Protector Line is and how it works?<br>Do you know where to get the number if you needed it?<br><br>(They need to tell you where they can get the number or have it)
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Colleague to Sign the above has been discussed with them today
Canteen
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What colleagues did you speak to on the department?
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How often does your Manager discuss Department Shrink issues either in a Take 5 or Team 5 or Department Huddle and discuss what impact you can have on reducing store Shrinkage?<br><br>(Green is with the last 2 week, Amber 3 Week, Red longer)
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Have you see the Unusual Suspects DVD in the last 6 months?
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Can you tell me what you would do if you have seen someone suspicious?<br><br>(Only Red or Green, use the Unusual Suspects DVD for correct answer)
-
Can you tell me what the Protector Line is and how it works?<br>Do you know where to get the number if you needed it?<br><br>(They need to tell you where they can get the number or have it)
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Colleague to Sign the above has been discussed with them today