Title Page

  • Date

  • Venue<br>

  • Event

  • Manager

  • Please Tick below to confim the below are enclosed.

  • Shift Plan

  • Toilet Checks

  • Critical Hazard

  • Bar Hazards

  • Knowledge Checks

  • Service Checks

  • Staff Tested on Licensing policies

  • Comps & Wastage

Service Check

  • Service Check

  • Service Check
  • Staff Member

  • Till?

  • Time?

  • Assesor

  • Greeting

  • What Did you notice and how could they improve?

  • Taking Order

  • What Did you notice and how could they improve?

  • Making drinks

  • What Did you notice and how could they improve?

  • Taking Payment

  • What Did you notice and how could they improve?

  • Farewell

  • What Did you notice and how could they improve?

  • Transaction Number

Knowledge Check

    Knowledge Check
  • Staff Member

  • Assesor

  • Department

  • Pour Test

  • 25ml Check

  • 35ml Check

  • 50ml Check

  • Time (Seconds)

  • Menu Test

  • Drug Policy

  • Fire Marshall Position

  • 7/10 Rule

  • Fire Assembly Point

  • Drug Policy

  • Fire Marshall Position

  • 7/10 Rule

  • Fire Assembly Point

  • Earplugs

  • Toilet

  • Drug Policy

  • Fire Assembly Point

  • Drug Policy

  • Fire Marshall Position

  • 7/10 Rule

  • Fire Assembly Point

  • Earplugs

Licensing Policies

  • Licensing Policies

  • Licensing Policies Check
  • Staff Member

  • Section 1 - (Covers basics of the 4 licensing objectives)

  • What are the Four Licensing Objectives and Examples?

  • Who is the DPS? (Designated Premisis Supervisor)

  • Section 2 - Covers Basics of "Protection of Children from harm" & "Challenge 25"

  • What are the "Challenge 25" / "Refusal" Buttons used for? How does this apply to the licensing objectives?

  • What Forms of ID do we take?

  • What is a "Test Purchase"? How can this affect you?

  • What are the signs of someone being too drunk? How can we prevent this?

  • What is the Apartment Group policy towards drugs?

  • Who would do you report any signs of drug activity in the venue to?

  • Why do we do toilet checks?

  • What is there Fire Marshall position? (If they have one)

  • what is the highest measurement of spirit we can serve in an individual drink?

  • What do I mean by "Vulnerable People"?

Shadowing

  • Shadowing

  • Staff Shadowing
  • Date

  • Staff Member

  • Shadowing Notes

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