Costa 5 Point Checklist

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

World Class Operations

• Is phone number taken while taking an order?

  Yes

  No

  N/A

Brand Standard

• Is all small ware available and in good condition?

  Yes

  No

  N/A

Store Image

• Is the winter menu presented well?

  Yes

  No

  N/A

• Store Pictures

  Media

Sales Focus

• Is the OET filled with expected Upselling targets? (festive products)

  Yes

  No

  N/A

• Notes

Food Safety

• Are all sauces within shelf life?

  Yes

  No

  N/A

• Chocolate Sauce

• Ice Cream

Hot or Not?

• 10 = Extremely Hot

• Overall Notes

• Thanks for your hard work!

  Sign