Chris Hodgkinson

Customer survey

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Title Page

Work order number
FCO name
Repair team name
Conducted on
Location

1. Did the engineer explain the next steps/ the job with you?
If yes did he do this in a way that was easily understood? If no what wasn't made clear during his visit?
2. Did our engineer leave you a customer leaflet and give you the opportunity to ask questions
3. How would you rate the service provided by the Cadent engineer between 1-10 (1 being poor and 10 being excellent)
4. Is there anything we could do to improve our service
5. Any other comments

Chris Hodgkinson

Customer survey

Use this Template

Print as PDF

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