Daily store tour

• Store Standards Audit

• Conducted on

  Date

• Conducted by:

STORE EXTERNAL

• Is the front of the store clean and tidy?<br>

  Yes

  No

  N/A

• Is the trolley bay clean, unlocked?

  Yes

  No

  N/A

• Is all signage up to standard?

  Yes

  No

  N/A

• Are external pallets full and ticketed?

  Yes

  No

  N/A

• Add media

  Media

• Comments

STORE ENTRANCE

• Are the correct trading hours visible at the front of the store?

  Yes

  No

  N/A

• Is the catalogue stand full including business account sign up and "Tell us what you think" grouches?

  Yes

  No

  N/A

• Does the Competitor Board have all current catalogues?

  Yes

  No

  N/A

• Is the Mailman unit working?

  Yes

  No

  N/A

• Add media

  Media

• Comments

POS

• Are registers free of product and rubbish?

  Yes

  No

  N/A

• Are there any product returns to be actioned?

  yes - low qty

  no

  yes - high qty

• Is the people greeter in place and do they have Mobile POS?

  Yes

  No

  N/A

• Is impulse lane full, tidy and ticketed?

  Yes

  No

  N/A

• Visual check of the contractor sign in folder

  compliant

  non-compliant

• Add media

  Media

• Comments

OFFICE SUPPLIES

• Are all ends full and do they have correct price points?

  Yes

  No

  N/A

• Are the house keeping standards up to company expectation?

  Yes

  No

  N/A

• Are all sidestacks and clip strips full and ticketed?

  Yes

  No

  N/A

• Have all aisles been fully presented ready for trade?

  Yes

  No

  N/A

• Add media

  Media

• Comments

TECHNOLOGY

• Are all ends full and do they have correct price points?

  Yes

  No

  N/A

• Are products tidy and well merchandised?

  Yes

  No

  N/A

• Are all monitors and laptops switched on with correct company messages?

  Yes

  No

  N/A

• Is all high risk merchandise protected?

  Yes

  No

  N/A

• Are all displays tidy, dusted and operational where required?

  Yes

  No

  N/A

• Add media

  Media

• Comments

FURNITURE

• Are all displays tidy, dusted and ticketed?

  Yes

  No

  N/A

• Is all chair stock at correct height?

  Yes

  No

  N/A

• Is the back wall well stocked, tidy and ticketed?

  Yes

  No

  N/A

• Add media

  Media

• Comments

PRINT AND COPY

• Is P&C work area tidy and safe?

  Yes

  No

  N/A

• Are all counters clean and tidy?

  Yes

  No

  N/A

• Are all Kodak machines operational, full and counters clean?

  Yes

  No

  N/A

• Are all self serve machines operational and paper full?

  Yes

  No

  N/A

• Has BEAR been cleared?

  Yes

  No

  N/A

• Add media

  Media

• Comments

PROMOTIONAL AREAS

• Are all pallets full and ticketed?

  Safe

  At Risk

  N/A

• Is high risk merchandise protected?

  Yes

  No

  N/A

• Add media

  Media

• Comments

CUSTOMER SERVICES

• Are public computers switched on and operational?

  Yes

  No

  N/A

• Is the self serve kiosk switched on and operational?

  Yes

  No

  N/A

• Is the Dwell Space/Meeting Room clean and tidy?

  Yes

  No

  N/A

• Are customer coffee facilities filled, hot water in place?

  Yes

  No

  N/A

• Add media

  Media

• Comments

CLEARANCE

• Is the correct ticketing in place?

  Yes

  No

  N/A

• Are products tidied?

  Yes

  No

  N/A

• Add media

  Media

• Comments

RECEIVING

• House keeping is to business standards?

  Yes

  No

  N/A

• Are all fire exits/ equipment free from obstruction?

  Safe

  At Risk

  N/A

• Is the waste bin locked?

  Yes

  No

  N/A

• Is the pallet racking safe?

  Yes

  No

  N/A

• Has RLO and repairs been actioned?

  Yes

  No

  N/A

• Add media

  Media

• Comments

OFFICES

• Are desks clean and free of rubbish & paper work build up?

  Yes

  No

  N/A

• There are no products kept in offices?

  Yes

  No

  N/A

• Is tearoom tidy and clean?

  Yes

  No

  N/A

• Are rest rooms clean?

  Yes

  No

  N/A

• Add media

  Media

• Comments

Team Communication

• Are all communication boards up to date? Including sales!

  Yes

  No

  N/A

• 30/5 filled in and communicated to the team

  Yes

  No

  N/A

Daily Checks

• DGS Audits completed

  Yes

  No

  N/A

• Tickets printed and actioned

  Yes

  No

  N/A

• Line alarms and EAS gates checked

  Yes

  No

  N/A

• Cash office completed and signed off<br>

  Yes

  No

  N/A

• Check and review store scans

  Yes

  No

  N/A

• Yes

  No

  N/A

• Yes

  No

  N/A

Review

• Comments

• Signature

  Sign