Daisy Key Performance Indicator - Cleaning

• Conducted on

  Date

• Prepared by

Site Details

• Client Location / Building

• Please confirm Location on Map
  Address

• Name of PSS Representative

• Name of Client - If Present

RAMS / Equipment and Training

• All Equipment Fit for Purpose - Well Maintained & In Good Working Order

  Yes

  No

  N/A

• Please confirm ALL Items have been PAT Tested

  Yes

  No

  N/A

• Please take a photo of PAT Test Label

  Media

• Site File Updated

  Yes

  No

  N/A

• Please take a photo of the Escalation Contact Details

  Media

Resource Management

• Contracted Hours Supplied as Per Contract

  Yes

  No

  N/A

• Cleaners using Ezitracker or signing in correctly

  Yes

  No

  N/A

• Communication Book In Use and located at Reception

  Yes

  No

  N/A

• Please supply a Photo to Evidence the tasks

  Media

Service Delivery

• Reception - Clean to Specification

• Corridors - Clean to Specification

• Meeting Rooms - Clean to Specification

• BC Suites - Clean to Specification

• Toilets Male - Clean to Specification

• Toilets Female - Clean to Specification

• Disabled Toilet - Clean to Specification

• Kitchens / Toilets - Clean to Specification

• Stairwells - Clean to Specification

• Staff Offices - Clean to Specification

• Hard Floors - Clean to Specification

• Carpets - Clean to Specification

• Dusting (High and Low Level) - Clean to Specification

• Please Supply pictures where allowed to evidence standards of cleaning.

  Media

Client Liaison

• Attendance by PSS Manager at Monthly Review Meetings - If Daisy are available

  Yes

  No

  N/A

• Effective communication & Pro Active notification of changes to service delivery requirements - reporting of Holiday Cover / Absent / Sickness Etc, and Cover Solutions

  Yes

  No

  N/A

Service Delivery Management

• Staff Appearance - All Staff in correct Uniform

  Yes

  No

  N/A

• Evidence of Check Records - Daily / Weekly Sign Off Sheet

  Yes

  No

  N/A

• Additional Suppliers - Washroom, Windows Etc - Supplied to Standard

  Yes

  No

  N/A

• Water Flushing Records - Evidenced and Completed

  Yes

  No

  N/A

• Please Supply Photo of most recent Water Flushing Record

  Media

• Stock Record Sheet - Evidenced and Completed

  Yes

  No

  N/A

• Please Supply Photo of most recent Stock Level Form

  Media

Media - Additional Pictures if Required

• Please Supply Additional Pictures If Required

  Media

KPI Sign Off

• Please Supply Actions and Comments of Agreed Actions

• Daisy Client Signature:

  Sign

• PSS Representative Signature:

  Sign