Audit
Equipment Fully PAT Testes
All Staff Inductions Complete
Attendance Target Met
Communication Book available to review
Resolution of service failings / complaints within timescale allocated
Attendance by PSS Manager at Monthly Review Meetings
Provision of detailed and accurate monthly reports including minutes from previous meeting at least 2 days prior to review meeting
Effective communication and pro-active notification of changes to service delivery requirements as appropriate - changes to roster etc.
Provision of detailed log book covering all aspects of service delivery
Staff Appearance - All staff are in correct uniform
Evidence of daily/weekly/monthly service checks/inspections being undertaken by site/local management
Availability of provider to implement additional services
Further Actions to Follow Up: