Information

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

CUSTOMER SERVICE

  • Telephone list displayed<br>

  • Telephone answered in 3 rings

  • Prompt acknowledgement and smiling

  • Seat covers used

  • Steering wheel cover/gloves used

  • Floor mats used

  • Torque wrench used and chart displayed

  • Customer tag filled in and used

  • Work carried out double checked

  • Tv clean and operational

  • Coffee machine clean and hygienic

  • Waiting room / reception clean and tidy

  • Toilet and washroom clean

  • Toilet paper available

  • Soap available

  • Hand drying facility's available

STAFF AND TRAINING

  • Condition of overalls

  • Safety footwear worn

  • Personal appearance

  • Discuss any training needs

MOT BAYS

  • Are all calibration certificates up to date

  • Brake tester clean and working

  • Headlamp tester clean and working

  • Gas analyser clean and working

  • Ramp clean and working

  • Nominated tester list displayed

  • VT 9 certificate of authorisation displayed

  • MOT customer information displayed

  • MOT computer clean and dust free

  • MOT information leaflets on display

  • Performance reports produced

  • Check quality control carried out monthly

  • check VT26 up to date

ADMINISTRATION AND STOCK

  • Randomly check 10 items of stock

  • Check 10 advice notes for signature and reg

RAMPS

  • SWL marked

  • Toe trap protectors fitted

  • Return spring operational

  • Electrical connectors sound

WHEEL BALANCER

  • Cut out interlock on hood working

  • Foot brake working

  • Electrical connectors sound

TYRE CHANGER

  • Claws not worn or sharp

  • Bead breaker operational

  • Electrical connectors sound

COMPRESSOR

  • Guards secure

  • Airline OK (no leaks, etc)

  • Oil level OK / service date

  • Water drained off

GENERAL CONDITION

  • Is the depot safety cage used and in good order

  • Portable electrical equipment

  • Gas bottles secured

  • Fire exits clear and marked

  • Passageways clear

  • Mess room clean and hygienic

  • Floor swept and clean and in good condition

  • Welding equipment in good working order

  • Hand lamps in good working order

  • Adequate lighting

  • Racking safe and in good order

  • Bins covered and emptied

  • Scrap tyres storage and disposal

  • All stock put away

  • General electrics in good condition

  • Is company smoking policy followed

  • Are all doors secure with correct locks fitted

H & S ADMINISTRATION & PRACTICES

  • Statutory poster Health and Safety Law

  • Electric shock first aid treatment poster

  • Certificate of Employers Liability Insurance

  • Notice boards up to date with information

  • SWL displayed on overhead crane

  • Accident book available and in use

  • Equipment register for ramps

  • Equipment register for compressors

  • Company H & S policy manual up to date

  • Are customers discouraged from w/shop

PERSONAL PROTECTION

  • Latex/disposable gloves

  • Dust masks available

  • Welding goggles available and used

  • Welding gauntlets available and used

  • Safety glasses available and used

  • Hand cleaner available

  • Barrier cream available

  • Is PPE provided suitable and used

EQUIPMENT AVAILABLE

  • Fire extinguishers available and serviced

  • Axle stands available

  • Trolley jacks in good order with SWL

  • First aid kit available and freshly stocked

  • Ladders and steps in good order

VEHICLE CHECK LIST

  • Weekly checks carried out and logged

  • Jacks and axle stands ok and working

  • Air lines

  • Wire brush available for use

  • Ear defenders and eye protection available

  • In line pressure gauges ok and working

  • Torque wrench and air gauge calibration certificates available

  • Is there a no smoking sign displayed in van cab

  • Torque wrenches and procedure with data

  • Traffic cones available for use

  • L bar available for use

  • Safety cage or bag it used

  • Reflective jacket BSAU 471 class 3

  • Waterproof clothing

  • Fire extinguisher available

  • First aid kit available

  • Cleanliness and graphics

  • Bead cheater in working order

CAR PARKS & GENERAL TIDINESS OUTSIDE

  • Weeds, paintwork, litter, parking, etc

ADMINISTRATIVE PROCEDURES

  • Date of the last container stock check

  • Are job request sheets used

  • Date of last stock check

  • Are casings marked with name and BDS number

  • Has Bridgestone part worn stock been checked

  • Check major repair log up to date

  • Does the depot have sufficient supplies of the work sheet books

  • Has DTM part worns and casings been checked

  • Jack maintenance records up to date

  • Managers monthly check sheet completed

  • Is banking sent to head office on a regular basis

  • Fork lift truck maintenance log

  • Racking log up to date

  • Vehicle service logs up to date

  • Tool log up to date

  • Ladder log up to date

  • Staff training log up to date

  • PPE signatures up to date

  • Fire alarm checks up to date

  • Date of last fire evacuation test

  • Are Coshh assessments up to date

  • Are risk assessments up to date

  • Have the fleet checks been carried out using vision

  • Please note that you have 7 days to carry out the rectifications listed, you also have 7 days to notify Trevor by email that the rectifications have been carried out failure to do both may result in disciplinary action been taken

  • Managers signature

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.