Title Page

  • RA Number:

  • Inspection Date:

  • Prepared by:

  • Model Number:

  • Serial Number:

  • The objective of this inspection is to identify any damages or failures at the moment of return delivery in to the NEC/ Nippon Express Warehouse.

Delivery Information

  • NEC Return Authority Pick-Up Address:

  • Shipping Company:

  • Shipping Company Connote Number:

  • Connote Senders Address:

  • Connote Delivery Address:

  • Photograph of the Connote:

  • Further Information if Required:

Outer Carton Inspection

  • IS THE PRODUCT RETURNED IN THE CORRECT ORIGINAL NEC CARTON?

  • THE NEXT SECTION REQUIRES INDIVIDUAL PHOTOS AND CLASSIFICATIONS OF EVERY PIECE OF DAMAGE TO THE OUTER CARTON.

  • IS THERE ANY DAMAGE TO THE OUTER CARTON?

  • PRESS THE BUTTON ON THE RIGHT TO ADD A LINE ITEM

  • LINE ITEM #
  • WHAT TYPE OF DAMAGE IS DISPLAYED?

  • TAKE A PHOTO OF THE DAMAGE

Unit Internal Inspection

  • IS THE INTERNAL PACKAGING CORRECT?

  • IS THE INTERNAL PACKAGING IN GOOD CONDTION?

  • WHAT ACCESSORIES WERE RETURNED WITH THE UNIT?

  • TAKE PHOTOGRAPHS OF THE RETURNED ACCESSORIES

Unit Physical Inspection

  • IS THE UNIT RETURNED IN GOOD COSMETIC CONDITION?

  • TAKE PHOTOS OF THE UNIT, FOCUSING ON ANY SPECIFIC DAMAGE

  • TAKE PHOTOS OF THE UNIT

  • DOES THE UNIT POWER UP AS EXPECTED WITH NO VISIBLE DAMAGE?

  • TAKE PHOTOS OF THE UNITS SERIAL NUMBER IN THE OSID MENU.

  • IS THIS DUE TO ANY VISIBLE DAMAGE TO THE UNIT

  • TAKE PHOTOS OF THE UNITS SERIAL NUMBER IN THE OSID MENU.

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