Title Page
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RA Number:
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Inspection Date:
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Prepared by:
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Model Number:
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Serial Number:
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The objective of this inspection is to identify any damages or failures at the moment of return delivery in to the NEC/ Nippon Express Warehouse.
Delivery Information
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NEC Return Authority Pick-Up Address:
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Shipping Company:
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Shipping Company Connote Number:
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Connote Senders Address:
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Connote Delivery Address:
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Photograph of the Connote:
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Further Information if Required:
Outer Carton Inspection
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IS THE PRODUCT RETURNED IN THE CORRECT ORIGINAL NEC CARTON?
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THE NEXT SECTION REQUIRES INDIVIDUAL PHOTOS AND CLASSIFICATIONS OF EVERY PIECE OF DAMAGE TO THE OUTER CARTON.
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IS THERE ANY DAMAGE TO THE OUTER CARTON?
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PRESS THE BUTTON ON THE RIGHT TO ADD A LINE ITEM
LINE ITEM #
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WHAT TYPE OF DAMAGE IS DISPLAYED?
- RIPPED SEAM
- WATER DAMAGE
- BOX CRUSHED
- BOX OVERPACKED
- BOTTOM IS FAILING
- TORN HANDLE
- LABELS ON THE BOX
- GASH/TEAR TO CARTON
- EXCESSIVE TAPE
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TAKE A PHOTO OF THE DAMAGE
Unit Internal Inspection
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IS THE INTERNAL PACKAGING CORRECT?
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IS THE INTERNAL PACKAGING IN GOOD CONDTION?
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WHAT ACCESSORIES WERE RETURNED WITH THE UNIT?
- REMOTE CONTROL UNIT
- BATTERIES, AA
- BATTERIES, AAA
- AUSTRALIAN STANDARD POWER CABLE
- AUSTRALIAN FIGURE 8 POWER CABLE
- AUSTRALIAN CLOVER POWER CABLE
- AUSTRALIAN HEAVY DUTY POWER CABLE
- DOCUMENTATION
- CD DISC
- DSUB (VGA) BLUE CABLE
- DVI WHITE CABLE
- DPORT CABLE
- HDMI CABLE
- ETHERNET CABLE
- AUDIO AUX CABLES
- STAND (E SERIES)
- NONE OF THE ABOVE
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TAKE PHOTOGRAPHS OF THE RETURNED ACCESSORIES
Unit Physical Inspection
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IS THE UNIT RETURNED IN GOOD COSMETIC CONDITION?
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TAKE PHOTOS OF THE UNIT, FOCUSING ON ANY SPECIFIC DAMAGE
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TAKE PHOTOS OF THE UNIT
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DOES THE UNIT POWER UP AS EXPECTED WITH NO VISIBLE DAMAGE?
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TAKE PHOTOS OF THE UNITS SERIAL NUMBER IN THE OSID MENU.
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IS THIS DUE TO ANY VISIBLE DAMAGE TO THE UNIT
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TAKE PHOTOS OF THE UNITS SERIAL NUMBER IN THE OSID MENU.
