District Manager

• Audit Title

• Document No.

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

STORE EXTERIOR

• Parking lot condition is clean and tidy?<br>

  Yes

  No

  N/A

• All exterior signs in good condition and working?

  Yes

  No

  N/A

• Exteriors/windows clean and free of cobwebs?

  Yes

  No

  N/A

• Were shopping carts visible in the parking lot upon arrival? How many?

  Yes

  No

  N/A

• Is the storefront signage set to Brand standards?

  Yes

  No

  N/A

STORE FRONT

• Lobby carpet clean and free of debris?

  Yes

  No

  N/A

• Is there one theme table in the lobby per the Brand?

  Yes

  No

  N/A

• Are customers being greeted upon entry into the store by an associate? Are associates greeting with their name?

  Yes

  No

  N/A

• Are the register lanes set to pog?

  Yes

  No

  N/A

• Are the registers set to Brand standards? No clutter, PALS applications only, food donation bags in basket with sign?

  Yes

  No

  N/A

• Are associates properly managing customers in line? More than two and they get assistance?

  Yes

  No

  N/A

• Are associates at the registers doing carry out to customers cars?

  Yes

  No

  N/A

LP AND SAFETY

• Safety binder set to standards?

  Yes

  No

  N/A

• Deposit logs to standards?

  Yes

  No

  N/A

• Missed time punch log to standards?

  Yes

  No

  N/A

• Camera system is in working order?

  Yes

  No

  N/A

• Is store meeting it's safety goal for the year? What is current injury rate?

  Yes

  No

  N/A

TEAM/CUSTOMER SERVICE

• Correct dress code- associates professionally presented?

  Yes

  No

  N/A

• All associates with name badges?

  Yes

  No

  N/A

• Do associates have a BMG coupon on them? Do they know what they program is?

  Yes

  No

  N/A

• Associates are aware of Petco Sold'em and can execute a round?

  Yes

  No

  N/A

STORE INTERIOR

• Store set to current map?

  Yes

  No

  N/A

• Floors in good condition? Shiny like glass.

  Yes

  No

  N/A

• Store shelves clean and tidy?

  Yes

  No

  N/A

• Store shelves free of dust?

  Yes

  No

  N/A

• Bathrooms clean, tidy and full of supplies for use?

  Yes

  No

  N/A

• Store office set to SOCS standards?

  Yes

  No

  N/A

BREAK ROOM

• Break room is clean, inviting area for associates? Cool, comfortable?

  Yes

  No

  N/A

• WAGS and LICS scoreboards are up to date and current? To standards?

  Yes

  No

  N/A

• LP topics and shrink information is current and to standards?

  Yes

  No

  N/A

STOCKROOM

• Stockroom set to Back Room Makeover standards?

  Yes

  No

  N/A

• RTV area to standards?

  Yes

  No

  N/A

STAFFING/SCHEDULING/HR

• Store staffed to matrix?

  Yes

  No

  N/A

• Store 100% compliant in regard to training? No overdue?

  Yes

  No

  N/A

• Store reviews current and up to date? No overdues?

  Yes

  No

  N/A

• Schedules written with essential shifts for Department Managers?

  Yes

  No

  N/A

• Weekly Commitment meetings are being completed weekly?

  Yes

  No

  N/A

GROOMING

• Is all safety equipment in the salon? All equipment sizes are available and all training is complete?

  Yes

  No

  N/A

• Is the SAM scheduler being used properly with breaks, lunches and floor time scheduled?

  Yes

  No

  N/A

• Is salon beating budget YTD?

  Yes

  No

  N/A

• Is salon fully staffed to achieve budget and sales increases?

  Yes

  No

  N/A

• Is a groomer scheduled from open to close to ensure customers can be serviced throughout the day?

  Yes

  No

  N/A

SCORECARD REVIEW

• COMMENTS

  Yes

  No

  N/A

FLASH AND MARGIN REVIEW

• COMMENTS

  Yes

  No

  N/A

PROFIT AND LOSS REVIEW

• COMMENTS

  Yes

  No

  N/A

GENERAL COMMENTS

• COMMENTS

  Yes

  No

  N/A

GM/DM COMMITMENTS

• Commitment 1

  Safe

  At Risk

  N/A

• Commitment 2

  Safe

  At Risk

  N/A

• Commitment 3

  Safe

  At Risk

  N/A

• DISTRICT MANAGER

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• MOD

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